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McDonald GMC Cadillac

Saginaw, MI

Overview
Employees
Reviews
4.9
3,497 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,497 reviews

January 26, 2021

Great customer service, helpful they did not pressure into buying and helped me stick to my set budget that I did not want to go over! More

by fightingirish3111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane,robinson
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Jan 28, 2021 -

McDonald GMC Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The McDonald GMC Cadillac Team.

January 25, 2021

Aj was great help kind and very polite to and my family I will tell all my friends and family How great they are here More

by brownguy73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
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Jan 27, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear AJ and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 14, 2021

1st time buyer & my experience couldn’t have been better! I was provided with all my options & guided every step of the way Ty Aj More

by Isaiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2021 -

McDonald GMC Cadillac responded

Isaiah , thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing McDonald GMC Cadillac! Best, The McDonald GMC Cadillac Team.

January 13, 2021

We had a great experience with McDonald GMC Cadillac. They were very friendly and helpful and very quick to respond to our questions. They even worked with us to let trial our car for a day before purcha More

by smuma07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

January 11, 2021

Janelle sold us our New 2019 Cadillac She was determined to do everything to make sure we were happy with our trade in and she also negotiated so easy with us. Thank You for your Expertise and More

by Patti0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Gatzke
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Jan 13, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Janelle and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team.

January 11, 2021

My wife and I were extremely impressed with Marteen Luna in assisting us in finding a vehicle for my wife"s cousin Cindy. Marteen found us exactly what we were looking for in the price range Cindy needed an More

by Mike Pingel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2021 -

McDonald GMC Cadillac responded

Mike, McDonald GMC Cadillac would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, The McDonald GMC Cadillac Team.

January 05, 2021

Henry is a kind, friendly and great salesman! Very knowledgeable about trucks! He ordered a perfect truck for me!! I would recommend this dealership to everyone! More

by Mjwwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Hitts, Shane Robinson
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Jan 06, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

January 05, 2021

Henry Bujold was our sales rep and he made our car shopping experience very easy. He explained everything to us, made certain we understood all the different features in the car - THANK YOU! More

by masands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2021 -

McDonald GMC Cadillac responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Best, The McDonald GMC Cadillac Team.

December 30, 2020

Janelle did a wonderful job selling my wife and I our new to us 2500 truck. Looking forward to using your services in the future. Leon also did a great job explaining everything. Thank you More

by Jbkretz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle Gatzke
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Dec 31, 2020 -

McDonald GMC Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The McDonald GMC Cadillac Team.

December 30, 2020

Worked hard to get my son into the right car based on our requests and price range. Looked through other inventory and reviewed details thoroughly. More

by Nwmcdona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2020 -

McDonald GMC Cadillac responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Best, The McDonald GMC Cadillac Team.

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