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McDonald GMC Cadillac

Saginaw, MI

4.9
3,497 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,497 reviews

February 17, 2021

Henry was great to work with and very helpful. A plus service all the way. When I'm shopping for a new vehicle in the future my first and only visit will be to Henry at McDonald. More

by jimi63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

February 14, 2021

I have leased several vehicles with Henry. Henry is excellent and very helpful. A real class act!!!! Always willing to help you out with any questions you may have! More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

McDonald GMC Cadillac responded

Hello DB and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Henry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team.

February 12, 2021

Fast and friendly experience. We were blessed with a fantastic deal, on the road with a new vehicle within 2 hours. Highly recommend, excellent customer service. More

by tbaase16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team.

February 10, 2021

AJ and Ron were very helpful, they went above and beyond to get me into my new vehicle! Awesome, great service!! A+++ Thanks so much Guys! More

by soco_circe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Feb 12, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team.

February 05, 2021

Wow! What an awesome job! Great service and a great guy. Customer service was the best. We will definitely be back for another vehicle in the future. More

by Djjack10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

McDonald GMC Cadillac responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, The McDonald GMC Cadillac Team.

February 04, 2021

Bill was the most patient salesman we’ve ever had. Many thanks to Bill for all he did for us. Great new vehicle at a great price. He was very honest about everything and made the purchase easy. Thank you. More

by pcbob714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team.

February 03, 2021

Bill was excellent. He was professional and clearly communicated everything I needed to know. I was buying from out of state, and was fairly nervous about missing something, but there were no hidden se More

by asmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2021 -

McDonald GMC Cadillac responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Bill is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions, please do not hesitate to reach out. Best, The McDonald GMC Cadillac Team.

February 02, 2021

I Purchased my 4th new car from McDonald GMC today. As always they have the best prices and quality vehicles in the Saginaw area. Thanks again for top notch service. Already looking forward till my next v More

by Thomas.Placherjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McDonald GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The McDonald GMC Cadillac Team.

February 01, 2021

Bill was very helpful in my purchase. I purchased out of state and Bill did a video of the vehicle for me. He helped in communicating with the transport company. Only thing I could ask of him more would h More

by Tim G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bill and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team.

February 01, 2021

Great salesman to work with. Very helpful and friendly guy! First time buyer and Marteen walked me through all the steps with no hesitation. Definitely recommend! More

by Dagarza095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

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