McDavid Ford

Please do not use this dealer if you are a woman attempting to buy a car alone. I can't quite describe the overwhelming sense of being cheated that you feel when spending nearly $30K at a car dealer attempting to buy a car alone. I can't quite describe the overwhelming sense of being cheated that you feel when spending nearly $30K at a car dealership and being told that they couldn't even be bothered to fill up the gas tank because the car happened to be a year old/used. The one and only key/key fob they provided with the car stopped working within 3 months, and they also couldn't be bothered to provide the license plate mount that is required for the front bumper in TX. I guarantee that if I had not gone in alone (i.e. - with a man), I would not have been treated like a second class citizen. If I had been able to wait longer to buy a new car after my accident, I would have walked out. Unfortunately, I had to travel for business the next week and had no other option, which they used to their full advantage. More

Bought a mustang very happy with the service at this dealership. It was a very smooth process. The sales person was not pushy and cared about my needs. I would recommend this dealership to my friends an dealership. It was a very smooth process. The sales person was not pushy and cared about my needs. I would recommend this dealership to my friends and family. More

I came into Texas Motors and was immediately met with wonderful customer service. Everyone was friendly and professional. I got the car I wanted at a very good price, and Sales Manager Trey Vardeman was wonderful customer service. Everyone was friendly and professional. I got the car I wanted at a very good price, and Sales Manager Trey Vardeman was particularly helpful in getting me the deal that I wanted. More

The used car guy RON at texas motor FORD that listed trucks on Ebay basically dropped the F bomb on me over a deal we were working on. The Story I bid on a used Explorer truck and RON call me to disc trucks on Ebay basically dropped the F bomb on me over a deal we were working on. The Story I bid on a used Explorer truck and RON call me to discuss, we agreed I could come by the dealership and check out the truck. What I found was a completed dirty truck that had not been cleaned at all, in fact is smelled like someone had gotten sick in the truck. Ron told me the truck was checked by his techs and the truck was perfect. Clearly the only thing the dealership did was to take a trade and move the truck to the used car lot with out even touching the truck. I let Ron know the advertised condition of the truck was far from accurate and declined to continue with the deal based on misrepresentation. At this point on email through my ebay account he reponded with this exact quote "XXXX", WOW I sent him back a email telling him I guess he was telling to XXXX off. He responded with this quote "XXXXXXX" OK if the truck was as adversited all would be good, but instead he chose to show me the bird, very poor business PRO. Donot buy from this guy or this dealership if you are looking for a used car or truck More

I brought my mustang in for an oil change, rotation and wheel balance. I'm very pleased with the service I was shown, everything was done in a reasonable amount of time and the service writer Terry was ver wheel balance. I'm very pleased with the service I was shown, everything was done in a reasonable amount of time and the service writer Terry was very helpful in explaining the other services that was need for my car and why. I will be happy to bring my vehicle back for future services. More

Karl Brown gave me the best sales experience I've ever had! He's courteous, knowledgeable and really made me feel at ease with my purchase. I would definitely recommend Karl to anyone wanting to buy a new had! He's courteous, knowledgeable and really made me feel at ease with my purchase. I would definitely recommend Karl to anyone wanting to buy a new vehicle! More

They took 3 weeks to perform a 1 day service recall. I brought in my car to have the recall done, they had to order parts but didn't tell me for 2 days. I tookmy car back and told them to call me when the brought in my car to have the recall done, they had to order parts but didn't tell me for 2 days. I tookmy car back and told them to call me when the parts came in. I was called and brought my car back, only they didn"t have ALL the parts. When did I find out? 2 DAYS LATER! I bring my car back a 3rd time, assured that all the parts are there. I leave my car and go to work. I call @ 6 that evening to check if its ready and find that nobody knows. I call back the next day and find that the work was completed the previous day and no one notified me when it was ready. Not only did my complaints fall on deaf ears, but were met with a slight hostility. More

Avoid this place they are liars and theives, and will wreck your credit by doing a shotgun credit pull. You authorize them to pull your credit report and they will have every lender in Texas pull you wreck your credit by doing a shotgun credit pull. You authorize them to pull your credit report and they will have every lender in Texas pull your credit report which will trash your credit rating. They caused me to loose financing on my new home purchase due to to many inquiries, even with a credit score in the 800 range. They are very uncaring about the customer and only care about the sale. They will also try to manipulate you into buying service agreements only to make you wait and wait and wait. Never buy a car from these people you will regret it. More

This dealership should not be in business. I bought a used Infinity on Saturday. Drove it home at 8pm Saturday night. It drove bad and I did not like it. Took back on Monday. (dealer closed on Sun) used Infinity on Saturday. Drove it home at 8pm Saturday night. It drove bad and I did not like it. Took back on Monday. (dealer closed on Sun) Dealer would NOT negate deal. I could keep and he'd lower payments or they'd put me in a new car. I took the new car and they charged me $6000 for driving the Infinity off the lot. These folks are robbers. I understand my fault for buying but a reputable dealer would have worked something out. Now I am paying $30,000 for a Ford Fusion. More