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McDavid Ford
Fort Worth, TX
1,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 25, 2025
Great Customer Service! !! Bryce and the rest of the service department conduct through inspections and give you straightforward details and pricing for necessary service wor !! Bryce and the rest of the service department conduct through inspections and give you straightforward details and pricing for necessary service work. More
by Rick Carroll
Employees Worked With
Bryce
January 23, 2025
Visited for car inspection only. Funny how each visit brings up various other services needed. If declined one visit and they were suggested needed, wouldn’t next visit have those Funny how each visit brings up various other services needed. If declined one visit and they were suggested needed, wouldn’t next visit have those suggested needs come up again? Odd that they don’t. Had SUGGESTED rear brake pads replaced but noticed on receipt front pads included. I ASKED why front pads were not included in inspection when initially told they were needed because I thought those would need replacing first and told they would have a look at them. Never heard if they needed replacing nor was I asked if I agreed to replace the front pads also if needed. I was charged for replacement of all 4 brake pads. Were all 4 actually replaced? I truly question whether they were. Then I was delayed for hours and finally told something about needing to obtain rear brake pads because ones they were going to use were faulty? Could I have been told early on so I could have gone home instead of wasting my time sitting there at dealership? Horrible experience. I shared with friends and I was shocked when they too said they had bad experiences there. More
by Disappointed
Employees Worked With
Kyle
January 22, 2025
Karl was amazing. He really took his time showing me all the bells and whistles of my new car. I was definitely nervous since it was my first EV, but he made everythin He really took his time showing me all the bells and whistles of my new car. I was definitely nervous since it was my first EV, but he made everything smooth and seamless. More
by RJohnson1
Employees Worked With
Karl
