
McDavid Ford
Fort Worth, TX
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We ended up at Texas Motors Ford because we were looking for a certain truck that was not easy to find. It turned out the General Manager was driving the car at the time. He promptly brought it in that ev for a certain truck that was not easy to find. It turned out the General Manager was driving the car at the time. He promptly brought it in that evening and they detailed it and made the deal work well for us. Rick Anglin our sales person walked out early in the icy weather when I was scoping out the lot and stayed late that night to complete the deal. Jim in finance was awesome too as well as the staff that detailed the truck in record time. Great customer service. More
Nick and Lynn are in the internet department, and I Nick and Lynn are in the internet department, and I worked with both of them. They were both professional, and straight forward. I felt very com Nick and Lynn are in the internet department, and I worked with both of them. They were both professional, and straight forward. I felt very comfortable working with the two of them and would do it again. Additionally, Curtis, sales mgr, was also a pleasure. No bs, just here is what I have, and we would love to do business. More
I was currently still paying on a vehicle through another lot.I wasnt very pleased with my vehicle due to the payment and the year it was.I still owed a great amount and the car lot i was purchasing it from lot.I wasnt very pleased with my vehicle due to the payment and the year it was.I still owed a great amount and the car lot i was purchasing it from wouldnt work with me at all towards another vehicle.I checked with Texas Motors Ford on the internet and was very impressed with their inventory.I began talking with Mr.Karl Brown(internet sales)and he was extremely helpful and very friendly.When i showed up i thought there was no way i was going to pass through their credit.Ive been down the rejection road alot.I drove in in a 2002 and drove out in a 2014 Ford Focus!Unbelievable!A week and a half later and i still cant believe it!Mr.Karl Brown,Mr.Rick Long(internet manager)went the distance for me and i will never forget their kindness!Mr.Pete Gutierrez was also very helpful and kind!I give this company a 5 star rating and i will be a customer for life to Texas Motors Ford! More
Wow! Last week my husband bought a beautiful shinny new truck. He really liked it. Lynn Self spent some time explaining the options that had come out on trucks since his last purchase. He was so excited t truck. He really liked it. Lynn Self spent some time explaining the options that had come out on trucks since his last purchase. He was so excited to get the blue beauty. The next morning we came in to get the tire upgrade we pre negotiated for more trucks were being unloaded waiting for new homes. My husband say the truck of his dreams! He went ga ga. Lynn Self had the patience of Jobe working with us. We are truly excited about our new truck and can not wait to drive drive drive. Thank you The Ishams More
Overall excellent experience! Customer service is top notch and they really care about you and your vehicle purchase. If you want a great car buying experience I highly recommend them. notch and they really care about you and your vehicle purchase. If you want a great car buying experience I highly recommend them. More
Third time to buy a vehicle with this dealership and as always Karl Brown was amazing, he spent time and listened to what my grandson's needs were for his first vehicle and made it a great experience. And always Karl Brown was amazing, he spent time and listened to what my grandson's needs were for his first vehicle and made it a great experience. And the finance manager Mr. Pete Gutierrez was so great when he explained the finance process to my grandson he treated him with great respect and my grandson told me that he like Mr.Gutierrez because he did not talk down to him just because he was 18. All around it was a great experience for our grandson and that is why we buy at Texas Motor Ford and that is why when we or any of our friends are looking for a new car or truck we tell them about Karl Brown... don't waste your time looking around town just go to KARL BROWN !!!! More
The Dealer would not honor the $2500 voucher that was sent to us. We called to ask if the voucher could be used on a used vehicle, we got an emphatic yes. My wife went to the Dealership, picked out a c sent to us. We called to ask if the voucher could be used on a used vehicle, we got an emphatic yes. My wife went to the Dealership, picked out a car and was told "We cannot accept the voucher because we (the Dealership) will not make any money on the deal". When she mentioned it again the salesman said "I can raise the price on the vehicle $2500 and then use the voucher if you want". I recommend being careful when trying to use one of those vouchers they send you. They are obviously not honest. More
The sales men are very helpful. they go out of there way to find the vehicle you are looking for. The sales manager does his best to find you the lowest rate possible. The total time finding a vehicle to th to find the vehicle you are looking for. The sales manager does his best to find you the lowest rate possible. The total time finding a vehicle to the end of the paper work is the quickest I have ever experienced. The service department is the friendliest to insure all my questions were answered about your vehicle you have. Overall experience was very good I will recommend this dealership to a friend. More
Mike Billings was a pleasure to work with. He was honest and straight up from the beginning. His honesty and courtesy is what made my decision to drive from Oklahoma City to purchase my new F150 FX 4. Tha and straight up from the beginning. His honesty and courtesy is what made my decision to drive from Oklahoma City to purchase my new F150 FX 4. Thanks Mike! Ryan Adams More
Don't waste your time with a dishonest dealership! I'm writing this review so that anyone that does business with this dealership knows they aren't trustworthy. I went to buy a vehicle that was listed I'm writing this review so that anyone that does business with this dealership knows they aren't trustworthy. I went to buy a vehicle that was listed on the internet at a great price. Was told it was just taken as trade and still in the "make ready dept." Left my number to be called when it was ready. Had to call back to find out what was going on and told "the vehicle is sold and someone put a deposit on it" More