McDavid Ford
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 892 reviews
Awesome customer service!!!! Brandon was excellent from start to finish, dealership staff was also good with me an my family!!!! Highly recommend this dealer Thanks start to finish, dealership staff was also good with me an my family!!!! Highly recommend this dealer Thanks More
EVERY STAFF MEMBER WAS FRIENDLY AND KNOWLEDGABLE ABOUT THEIR PRODUCTS. THEY WENT THE EXTRA MILE TO GET ME WHAT I WANTED WITH NO-PRESSURE SALES. THEIR PRODUCTS. THEY WENT THE EXTRA MILE TO GET ME WHAT I WANTED WITH NO-PRESSURE SALES. More
Brandon is the best car salesman I've ever dealt with he has excellent customer service & takes pride in helping you find that perfect vehicle. I will continue to buy from Brandon he makes buying a vehicle has excellent customer service & takes pride in helping you find that perfect vehicle. I will continue to buy from Brandon he makes buying a vehicle fun & exciting just how it should be. More
No one really likes to spend the time waiting for service, but at least these guys make it pleasant and fast. Want some water? Want some coffee? We'll get you fixed up and back on the road! service, but at least these guys make it pleasant and fast. Want some water? Want some coffee? We'll get you fixed up and back on the road! More
My last visit to have my 2002 F-150 repaired was successful and I had a great experience; except for some of the prices. I left with an $1155.00 invoice for replacing an alternator, a cruise control successful and I had a great experience; except for some of the prices. I left with an $1155.00 invoice for replacing an alternator, a cruise control disengage switch and a computer that controlled the cruise control and several other options. The dealership was unable to repair my F-150 the day I brought it in due to not having parts in stock so they paid for a rental car for me to use for 24 hours. I was very appreciative of this effort. The service writer was most knowledgeable and understood the customer's point of view. He provided me with the phone number of Ford's customer care line as I was upset due to the fact that Ford had a recall on the speed control disengagement switch located near the brake fluid reservoir and since I had already had the truck into the dealer in the past to address the recall, Ford would not pay for replacing a leaking disengagement switch that has been known to catch on fire under the hood. I spent over an hour on the phone with Ford and they still refused to pay for a $20 switch replacement that was involved in the nationwide recall. I can't fault the dealership for anything except charging very high prices for parts and labor. More
Great experience buying my suv from Curtis. He was very informative and very helpful with my decision. I love my Ford Explorer. Will purchase from him in the future. informative and very helpful with my decision. I love my Ford Explorer. Will purchase from him in the future. More
Customer service is an essential factor when finding a dealership in my book. I’ve been to a few dealerships within my area and I didn’t really get 100%. With Texas Motor Ford I did from when I walked in dealership in my book. I’ve been to a few dealerships within my area and I didn’t really get 100%. With Texas Motor Ford I did from when I walked in the door to when I left. Pete was very helpful and informative not to mention gave me the best deal!! More
"Hands-off" transaction. Did not have to waste time sitting at the dealership while prices were worked out. Picked out the car I wanted, took it to show my wife, came back and took about twenty mi time sitting at the dealership while prices were worked out. Picked out the car I wanted, took it to show my wife, came back and took about twenty minutes signing papers and left. More