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McDavid Ford

Fort Worth, TX

3.5
892 Reviews

300 W Loop 820 S

Fort Worth, TX

76108

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Showing 892 reviews

June 28, 2013

Hi. I dealt with Karl Brown and I really wish to Hi. I dealt with Karl Brown and I really wish to commend him for the professional approach he had when dealing with a difficult customer like mysel More

by 60paulm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Brown
Jun 28, 2013 -

McDavid Ford responded

Paul, I'm so pleased to read about your experience with Texas Motors Ford and Karl. Karl has been an important part of the Texas Motors Ford family for a long time. He's an asset to our organization and our customers. Thanks for sharing your story online, and we look forward to seeing you and your wife in the future!

June 27, 2013

Dropped off my car for an oil change and requested to have it back by 1:00pm. Jason made sure the oil change was completed on time and suggested changing the oil drain plug because the old one was start More

by Beckman74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2013 -

McDavid Ford responded

Glad to hear that Jason had your oil changed in a timely manner, and what's more, he made your vehicle a bit more environmentally friendly :) We appreciate your business and look forward to helping you again. Thanks for sharing your experience online!

June 24, 2013

The experience was excellent from arrival thru completion.I was informed troughout the entire process. Seperate issue non service related. I do have a comment about phone protocall when More

by akolb2248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

McDavid Ford responded

Tom, thank you for taking the time to share your experience with us online. We apologize for your experience on the phone, but are happy to hear that you still came to our dealership for service and that it exceeded your expectations! Thank you!

June 19, 2013

I was amazed that it would cost me $ 59.00 each just to be told how much it would cost to repair my a/c control and air bag light. I would recommend the dealership for sercice. More

by yardswing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Trahan
Jun 21, 2013 -

McDavid Ford responded

We appreciate your recommendation and are delighted you chose our dealership for your vehicle service. We look forward to assisting you again in the future!

June 17, 2013

I have always been treated with respect and friendliness with everyone I have come into contact with. I have had all of my vehicles serviced at Texas Motors. In fact, Texas Motors has performed all service More

by michaelgerlach49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pritchard, Mike Morgan
Jun 18, 2013 -

McDavid Ford responded

Thank you so much for sharing you recommendation online. We are so happy to hear that we have such loyal customers like you! Glad you have had such good experiences with our service department!

June 14, 2013

Steve met me as soon as I arrived and made me feel comfortable that I had someone to work with that would make my purchase experience a good one. I found him to be intelligent and accommodating to my More

by p47flyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve W?, Will Perry, Brian Bertschy
Jun 16, 2013 -

McDavid Ford responded

We are glad you had a great experience working with Steve and Brian on the purchase of your new vehicle. They pride themselves on professionalism and are assets to our team. We look forward to assisting you in the future with all your sales and service needs!

June 10, 2013

The experience was the most pleasant truck buying experience I have had; great people! The look after my needs and made the deal work for me. More

by tmccay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

McDavid Ford responded

We thank you for choosing our dealership for your purchase. We are glad you had a good experience with our team! Looking forward to seeing you in the future!

May 25, 2013

Absolutely the best Service Manager Ever! Honest and upfront even when the cost is going to be a little high to make the repair. Jamie is one of the best people at Texas Motors I have ever worked with. More

by sorrowep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Jun 07, 2013 -

McDavid Ford responded

Jamie is a great asset to the Texas Motors service team, and we are so glad he made your vehicle service as painless as possible. Come back and see us whenever you're in the market for a new vehicle!

May 25, 2013

Great experience at Texas Motors Ford thanks to Brandon Ball, he made this a great experience, Brandon Is very personable, fun and really in tune with what the customer's needs and wants are. I really did More

by Chevyt1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2013 -

McDavid Ford responded

Chris, thank you for sharing your review of Texas Motors online. Brandon is a great guy and a great asset to our team; we are so happy to hear that he made your purchase fun and easy! Congrats on the new (used) car! :)

May 07, 2013

From the moment that we stepped on to the lot we were greeted warmly by Darrin. When we told him that we were to see Brandon from internet sales he showed us to Brandon's office and told us if we needed More

by 22laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Priddy
Jun 07, 2013 -

McDavid Ford responded

Thank you so much for sharing your experience online. Brandon, Darrin and Curtis are all great assets to our team, and really care about their customers. Look forward to seeing you in the future!

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