
McDavid Ford
Fort Worth, TX
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Car purchase My sales person went out of his way to make sure we were satisfied with our purchase. And we were. Thank you Mr Lynn Self you are fantastic!!! My sales person went out of his way to make sure we were satisfied with our purchase. And we were. Thank you Mr Lynn Self you are fantastic!!! More
"Big Tex" aka Lynn Self is amazing They made it possible for us to get a brand new beautiful truck. Very professional and everyone there was kind and courteous! (Great coffee machine to They made it possible for us to get a brand new beautiful truck. Very professional and everyone there was kind and courteous! (Great coffee machine too!!) I have bought a LOT of cars (13 in 12 years now... I know, I'm a bad driver... better now I promise!) This is the best place and the best people I've felt with, that's why we came back. We are lifetime customers now. You won't be disappointed either! Ask for Big Tex, he's the super sweet and not pushy teddy bear!!! More
Poor service department, poor customer service Took my truck in for a oil change on Dec 16th, truck sat there all day with nothing done after dropping it off at 5:30 in the morning. No one offere Took my truck in for a oil change on Dec 16th, truck sat there all day with nothing done after dropping it off at 5:30 in the morning. No one offered a solution and let me leave without trying to fix the problem. Will not return. More
Most Crooked and Most Unprofessional Dealer! David McDavid Ford is the most unprofessional and crooked car dealers I have ever encountered. The salesman shows me a different sticker price SUV th David McDavid Ford is the most unprofessional and crooked car dealers I have ever encountered. The salesman shows me a different sticker price SUV then he sold me a much cheaper SUV. All of the managers at the car dealer did not bother to fixed the problem instead they help their salesperson to continued deceived me and even tried to harassed me and put words in my mouth. The worst part is when I show and proof to them that their salesperson and some of the managers is continued to deceiving and even faked my signature on the new SUV with sticker prices that is $3,000 cheaper when a day before it didn’t have any signature on it. The head manager won’t do anything to help instead try to cover their mistakes and the head manager even demand that I have to give them a perfect score with the Ford Survey then he would offer me a better deal for a cheaper SUV. However, he did not give me any better deal just the same original deal with a SUV that is $1,000 cheaper. Not only that when I come pick my SUV a couple of days ago they did not even rewrite the contrast of the date I get the vehicle instead still show the same original date of the first SUV they deceived me. Nobody tell me when is my first payment and nobody going thru the paper works with me at all. When I inspect the vehicle I found some razorblades on top to the vehicle and some scratches on the side of the SUV too. However, all the managers done left for the day and nobody want to talk to me that I have to get another salesman to show and go over my new SUV features. More
Professional, listened, and Pleased. Lynn "Big Tex" and the leadership team did a nice job of preparing the deal and getting F150 ready. Pleased with the result and a very nice F150! Lynn "Big Tex" and the leadership team did a nice job of preparing the deal and getting F150 ready. Pleased with the result and a very nice F150! More
Lynn Self- " Big Tex " Mr. Self is a very nice gentleman, easy to talk to and explains everything to you were you can understand. Goes above and beyond to help you and trul Mr. Self is a very nice gentleman, easy to talk to and explains everything to you were you can understand. Goes above and beyond to help you and truly is a caring person. My rating does not reflect on Mr. Self it is the Dealership that I have a problem with. Thanks Mr. Self for all of your hard work and making me feel comfortable with my purchase. You have a friend for life ! More
Great Experience Love our new 2016 Explorer Limited and Lynn is the best salesman in the South. He went out of his way and beyond expectations for us. We look forward Love our new 2016 Explorer Limited and Lynn is the best salesman in the South. He went out of his way and beyond expectations for us. We look forward to dealing with him again. Mike & Bobbie More
Ford F-150 Mr. Lynn Self and all of the McDavid Ford team made me feel like their #1 customer. "Big Tex" made buying a vehicle enjoyable. Thank you all and Mr. Lynn Self and all of the McDavid Ford team made me feel like their #1 customer. "Big Tex" made buying a vehicle enjoyable. Thank you all and I'll be back!! Sergio Marin More
Nightmare The sale staff member of initials J C is what gives dealerships sales personnel a bad rep. Dishonest from the beginning does not deliver the car you The sale staff member of initials J C is what gives dealerships sales personnel a bad rep. Dishonest from the beginning does not deliver the car you wanted and forgets his empty false promises. I had ordered a extra fob for my car due to being told Ford only gives one key per car now andand he mailed it in a regular white envelope. What arrived at my mailbox was a torn envelope wit my name and address and a missing fob. Who knows who has access to my car now. I will take this to the General Manager. Unbelievable and it is not true that you only receive one key per car....my sales rep lost the other key More
Loaner Vehicle Dealership would not offer loaner vehicle when my truck broke down and had to be towed in. Vehicle is very new and under warranty and I still have to Dealership would not offer loaner vehicle when my truck broke down and had to be towed in. Vehicle is very new and under warranty and I still have to purchase a rental car while I wait for a repair. More