Back

McDavid Ford

Fort Worth, TX

4.2
1,017 Reviews

300 W Loop 820 S

Fort Worth, TX

76108

Directions

By Type

Showing 1,017 reviews

December 13, 2016

Be aware. I would give this place 0 stars if possible. SHADY BUSINESS. First of all read very carefully before you sign anything DO NOT TRUST THEM these people More

by Julianb23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan
Dec 22, 2016 -

McDavid Ford responded

Hello there. Thank you for bringing this to my attention. I am so sorry that this happened and assure you that your experience does not reflect the standards by which we operate. If there is anything I can do to restore your faith in our dealership, please let me know how I may earn your trust. Steve Mansell, GM

December 04, 2016

Demeaning, deceiving, con artists Went in to work with Lynn Self ("Big Tex") who wasn't there for our appointment. Turned out he's the star of the show by default! Worked with another More

by 'Not a man' customer asked to leave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember demeaning sales managers name that asked me to leave.
Dec 07, 2016 -

McDavid Ford responded

I am so sorry that you feel this way about our dealership. I assure you that your experience does not reflect the standards by which we operate. I can understand why you left and took your business elsewhere. Thank you for bringing this to my attention. I will be sure to share your review with the team and work to improve the customer experience moving forward. Thanks! Steve Mansell, GM

December 02, 2016

First oil change! I made the appointment for my first service visit online and let the site choose my service advisor. I was first in line before 7am; Warren Hampton g More

by chflem55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hampton
November 22, 2016

Melvin Airehart, Service Advisor! Upon arrival until completion of service, my 2016 Ford Escape and I received quality, knowledgeable, focused top-notch attention. Thank you Melvin Ai More

by Kay, Spirit5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Airehart
October 30, 2016

Just Looking Was in the market for a new car and had been doing some comparison shopping between another brand and Ford. The Fusion and Taurus were its major compe More

by LsKbl
Recommend Dealer
Yes
Employees Worked With
Brian Bertschy, Lynn Self
October 28, 2016

terry pritchard he is the best service tech there have known him for long time he has always done us right and took care of our cars thank you so much Terry Pritchard More

by sonjigent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pritchard
October 28, 2016

Great man we met you so long ago you have always done us right I know you will continue doing a great job there keep doing it booboo More

by sonjigent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bertschy
October 22, 2016

Flash Adviertisement I had been searching for a F150 for over 2 months. I found one online at David Mcdavid. Living an hour away I called and negoitated a price and headed More

by Jlmejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Mcduckworth
Nov 04, 2016 -

McDavid Ford responded

I am so sorry that this happened as this does not reflect the culture and standards of our dealership. I can understand your frustration and hope that one day we will have the opportunity to rebuild your trust in McDavid Ford. We are continuously working to improve our sales experience and will utilize your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. Damon Pompa, Internet Sales Manager

October 17, 2016

Best Experience Best experience ever when purchasing a vehicle. What I wanted was available and I was very satisfied with the deal I made. No hassles and no waiting More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self
October 15, 2016

Excellent Lynn self went the extra mile to getting me a great price, and made the trip worth driving 400 miles to pick up my new truck. Nick at financing explai More

by Big boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick at financing , Lynn Self, Vinny Losasso
...
35
...