
McDavid Ford
Fort Worth, TX
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Be aware. I would give this place 0 stars if possible. SHADY BUSINESS. First of all read very carefully before you sign anything DO NOT TRUST THEM these people I would give this place 0 stars if possible. SHADY BUSINESS. First of all read very carefully before you sign anything DO NOT TRUST THEM these people will try to rip you off for their financial gain. My sales guy was called Logan, I went there last week to get a 2014 Mustang with a $2700 extended warranty which I agreed. Everything was going fine, I gave them the money and we were doing the paperwork, after we finished with the paperwork I was about leave when they said they couldn't find the car keys, I didn't care because it can happen to anyone but what really pissed me off was the fact that after looking for the car keys for over two hours they were trying to make it look as if I was the one who lost the key, then they asked me to go home and come back when they find the key for the car that i had already paid for, didn't even bother to offer me another car to go home. Few days later I went to get my key back and i found out on my paperwork that instead of a $2700 warranty was a $4000. I tried to canceled it right away so I can get my full refund, with the Finance Manager, as soon as I said that he started having an attitude, telling me I couldn't cancel the warranty and if the did my payments would go up and if I really wanted to do it, it had to be after one month, which is not true because if I do I won't get a full refund. I left the dealership really mad . I went home and talked to the warranty company myself and wrote a letter to them to cancel my warranty since the dealership didnt want to help me do it due to the fact that its not profitable to them. More
Demeaning, deceiving, con artists Went in to work with Lynn Self ("Big Tex") who wasn't there for our appointment. Turned out he's the star of the show by default! Worked with another Went in to work with Lynn Self ("Big Tex") who wasn't there for our appointment. Turned out he's the star of the show by default! Worked with another sales guy that was moderately ok aside from during the course of my buying process (2 weeks) called and kept forgetting my situation... On a Saturday morning I went in READY TO BUY! Mind set on my truck for an AMAZING (before knowledge of what they do) price. Let me explain... They give you an AMAZING price on the 'front end' and tell you you qualify for a pretty high interest rate (not NEAR as low as you can get for your credit rating), then make up the price differential with that, and the "back end" where they take it to you with NO LUBE. (luckily i didn't get that far... because as follows) *******the demeaning part*********** Against my better judgement I continue on through some of the process as far as management coming out at a high interest rate. They pigeon hole me into getting the truck ready, and while they claim they're having trouble finishing the paperwork, a member of sales management (forget his name but probably doesn't matter) CONFRONTS me and says the following statements, give or take a few irrelevant to the story words while pointing at me: -you're not a man of your word -if i relied on my mother to cosign at your age (fairly young) I'd be embarrassed as a man -tell me right now, is it a deal or not, right now! as he continues to belittle me, and i ask for a few minutes to make my decision........he tells me to GET OUT?!?!?!?! unbelievable! I took my pathetic A$$ to Autonation and got a better deal on a similar truck, salvaged some of my manhood.... lol. Keep conning and demeaning, everything short of spitting on your customers. your scheme is so clever that it's most likely not going to be figured out by the commoners you inherit. More
First oil change! I made the appointment for my first service visit online and let the site choose my service advisor. I was first in line before 7am; Warren Hampton g I made the appointment for my first service visit online and let the site choose my service advisor. I was first in line before 7am; Warren Hampton greeted me promptly at 7am, took my information quickly, and my car was ready in no time! All in all, a terrific, hassle-free experience! More
Melvin Airehart, Service Advisor! Upon arrival until completion of service, my 2016 Ford Escape and I received quality, knowledgeable, focused top-notch attention. Thank you Melvin Ai Upon arrival until completion of service, my 2016 Ford Escape and I received quality, knowledgeable, focused top-notch attention. Thank you Melvin Airehart for directing the five-star-quality required services (5,000 mile as well as Ford's recall replacement for the electronic throttle body)! More
Just Looking Was in the market for a new car and had been doing some comparison shopping between another brand and Ford. The Fusion and Taurus were its major compe Was in the market for a new car and had been doing some comparison shopping between another brand and Ford. The Fusion and Taurus were its major competitors so, I stopped by McDavid Ford just to have a closer look. I have known Lynn Self for several years and felt most comfortable talking with him. Lynn was most accommodating with my questions and concerns about the products. Before the day was out, I had purchased a new Fusion Titanium that was in the color and trim package I was used to. Brian Bertschy and I had a good hearted negotiation on the final price of the vehicle and he won out in the end. The final price was extremely fair and the closing process was simple and easy. Lynn had the car cleaned and ready for delivery the following day. So far, I am very pleased with my purchase experience. More
terry pritchard he is the best service tech there have known him for long time he has always done us right and took care of our cars thank you so much Terry Pritchard he is the best service tech there have known him for long time he has always done us right and took care of our cars thank you so much Terry Pritchard your the Best More
Great man we met you so long ago you have always done us right I know you will continue doing a great job there keep doing it booboo we met you so long ago you have always done us right I know you will continue doing a great job there keep doing it booboo More
Flash Adviertisement I had been searching for a F150 for over 2 months. I found one online at David Mcdavid. Living an hour away I called and negoitated a price and headed I had been searching for a F150 for over 2 months. I found one online at David Mcdavid. Living an hour away I called and negoitated a price and headed out ready to sign. When I got there to my surprise the vehicle had hail damage!!! This bit of info was not on the Web listing nor disclosed to me over the phone. Feeling bamboozled another sales manager came out and reduce the price enough to where I felt comfortable enough to purchase this vehicle since it came with the options I was looking for per the online descriptions and specs. The posting online line stated it was equiped with navigation, blind spot information system, and hill descent control. To my disappointment the vehicle did not have these options. That is over 3000 worth of upgrades I was defrauded out of. I called Jesse the next day and he pretty much said oh well I should have caught that before I signed!! How about that salesmanship? Shop elsewhere if you don't want to feel jooped. More
Best Experience Best experience ever when purchasing a vehicle. What I wanted was available and I was very satisfied with the deal I made. No hassles and no waiting Best experience ever when purchasing a vehicle. What I wanted was available and I was very satisfied with the deal I made. No hassles and no waiting to close the deal. Lynn Self is a credit to your dealership. Dwight in the Finance office made the experience great also. More
Excellent Lynn self went the extra mile to getting me a great price, and made the trip worth driving 400 miles to pick up my new truck. Nick at financing explai Lynn self went the extra mile to getting me a great price, and made the trip worth driving 400 miles to pick up my new truck. Nick at financing explained everything slowly and very detailed. Thank you McDavid ford. More