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McDavid Ford

Fort Worth, TX

3.6
902 Reviews

300 W Loop 820 S

Fort Worth, TX

76108

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Showing 902 reviews

October 05, 2015

Excellent and smooth experience My purpose was to upgrade or update my current Ford Focus and I would go to no other than Lynn Self, based on past experience. He was able to tell me More

by drmops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance : Andre ?, Lynn Self
Nov 04, 2015 -

McDavid Ford responded

Hello and thank you for sharing! At McDavid Ford, we aim to exceed our customers' expectations so I am glad to hear Lynn did just that. I appreciate your loyalty and look forward to working with you again soon. Steve Mansell, General Manager

October 02, 2015

Good service, friendly, and personable/realistic. Steve Belcher did a great job following up with me about the questions I had regarding the vehicle we ended up purchasing. There were a few "bumps" a More

by jtdaly21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2015 -

McDavid Ford responded

That's great to hear! Thank you for choosing David McDavid Ford and please don't hesitate to let me or my team know if you need anything in the future. Steve Mansell, General Manager

September 29, 2015

Great experience I was in the market for a late model Ford Focus. I agree with others that Lynn Self (Big Tex) is the best sales person I have dealt with. Also the dea More

by jmcloud
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Self, Vinny Losasso
Nov 04, 2015 -

McDavid Ford responded

Hello and thank you for taking the time to share your experience at McDavid Ford. I take a lot of pride in my team and am thrilled to hear that Lynn, Vinny, and the entire staff went above and beyond meet your needs. Please let me know if you need anything else or have any questions in the future. Steve Mansell, General Manager

September 28, 2015

They didn't even acknowledge me!! I went in to try and get an oil change and wiper blades replaced on my F-150. I pulled into the service bay and waited. No one bothered to help me. Se More

by pk70
Customer Service
Recommend Dealer
No
Employees Worked With
No one helped me!
Oct 20, 2015 -

McDavid Ford responded

Hello and thank you for bringing this to my attention. We aim to provide top-notch customer service by treating every customer fairly and with dignity so I am very concerned that this was not the case for you. Please call me at 682-200-1952 as I would like the opportunity to make things right. I appreciate your business and look forward to restoring your faith in our dealership. Bobby Hedge Parts Manager

September 25, 2015

Great Visit! I was helped over the phone and on the lot by both Mr. Steve Belcher and Aaron Cabledue. Both gentlemen were helpful to a great degree. The managers w More

by donealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrey, Aaron, Gerald
September 25, 2015

why would you want to go anywhere else I noticed a truck online and decided to call. I had the pleasure of dealing with Lynn Self. What a great opportunity it was to have met and have had t More

by Barwise88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self, Gerald Rollinson
September 18, 2015

NEW FUSION AFTER 10 YEARS Big Tex is the best. The first Fusion he picked out was exactly what I wanted and he made the process of buying a new car a smooth process. Thanks! More

by jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self
September 10, 2015

Hands down, BEST car buying experience ever! Lynn "Big Tex" Self was extremely professional and even more so helpful from start to finish! He has continued to follow up and it is very clear he ca More

by NickP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self
September 08, 2015

Constant harrassment I requested a quote from the Ford wedsite for a specific model. I received quotes via email from other dealers, but I never received a quote from Davi More

by PaulK
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Wall, Damon Pompa, Tyler Bartlett
Sep 25, 2015 -

PaulK responded

Update: Three weeks later, I am still being harassed by David McDavid, I have told four McDavid employees to never, ever contact me. I received 2 more calls today. Never, in these three weeks have I been sent a quote for the car I requested, just marketing emails and phone calls from people who haven't bothered to read the request attached to the lead.

August 14, 2015

It was a friendly and helpful experience Lynn was great to work with. He was very friendly and helped me with questions I had. If he couldn't personally answer them he would make sure to find More

by JHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self
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