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McDavid Ford
Fort Worth, TX
909 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 909 reviews
August 27, 2024
Cesar was awesome through the whole process. I was kept informed throughout the process and provided a very nice loaner vehicle while my warrantee work was being finished. I was kept informed throughout the process and provided a very nice loaner vehicle while my warrantee work was being finished. More
by semperfi284
Employees Worked With
Cesar
July 03, 2024
The salesperson was good. The only disappointment was the difference between out door cost agreed on with sales manager and the add ons service fees by the finance guy. The only disappointment was the difference between out door cost agreed on with sales manager and the add ons service fees by the finance guy. More
by John
Employees Worked With
David McNeal, can’t remember finance
June 26, 2024
Where to start. Out of state buyer. Buying experience was frustrating and took way too long. From arrival to leaving with my vehicle was 8+ hrs. Salesman would promi Out of state buyer. Buying experience was frustrating and took way too long. From arrival to leaving with my vehicle was 8+ hrs. Salesman would promise x minutes and he'd disappear for 45 mins. Have to call or text him to come back or get an update. There are differences in how my state both collects TT&L and I don't have to pay excise/sales tax due to be 100% disabled veteran. They wouldn't take any of the documentation I provided showing this including notarized documents from both the OK DAV and the tax commission. Gave up arguing with them about it and assumed I'd just get a refund through the state. Well it's been 60+ days and my vehicle is both unregistered and my temporary tag has expired. I've reached out to my salesman, left messages for managers to call me, sent a message to their corporate office, and filed a complaint with Texas dmv. Still haven't seen or heard anything. My next step will be going to Ford and the TX AG to file a complaint with them. This is the 3rd vehicle I've bought from Texas and 8th vehicle I've bought from a dealership. It has been by far the most frustrating and most time involved with a vehicle purchase I've experienced. More
by Jessevanosdol
Employees Worked With
Brian Bertschy, Joshua Campos
June 18, 2024
Poor communication waited almost 2 months before I got my truck. when taking it home engine light come on truck not running well. if I could take it back to fix it right I would but y'all probably won't fi truck. when taking it home engine light come on truck not running well. if I could take it back to fix it right I would but y'all probably won't fix it. More
by angel_817
Employees Worked With
Tobi
June 15, 2024
My experience at McDavid Ford was like no other! They were truly a great team of folks to work with and I will be sending everyone I know to them to purchase their next vehicle! Class act! They were truly a great team of folks to work with and I will be sending everyone I know to them to purchase their next vehicle! Class act! More
by Jwmck01
Employees Worked With
David McNeal
June 11, 2024
I purchased a new explorer with the normal back and forth you would expect when buying a vehicle. It was an upfront transaction and I would buy from them again. The new explorer needed an adjustment to it's you would expect when buying a vehicle. It was an upfront transaction and I would buy from them again. The new explorer needed an adjustment to it's sunroof shade (wouldn't close all the way to block the sun). The service department worked us in and now everything is good to go. More
by Doug H
Employees Worked With
Blake service dept , and Toby sales dept
