McDavid Ford

Looking to buy a mustang convertible for my husband. They took great care of me from the salesman Jose Gaucin to the finance department! Thank you for a great experience! took great care of me from the salesman Jose Gaucin to the finance department! Thank you for a great experience! More

They're refusing to honor their agreements At time of purchase the company confirmed correct and complete collection of all money, a week later they called asking for $900 more I flew in from A At time of purchase the company confirmed correct and complete collection of all money, a week later they called asking for $900 more I flew in from Arizona to buy a used vehicle from the dealership, full price, no negotiations, I just wanted the vehicle. The day of purchase went smooth and I left with the vehicle. About a week later (app. June 17th) I got a call from someone at the dealership saying that your team miscalculated my taxes, though during the sales process the finance team confirmed that everything was correct. They are now demanding that I pay ~$900 out of my pocket for an error that was made by their team, without any effort to help or to correct the error made on their end. If this wasn't bad enough, when I spoke with the director of used car sales (Deon I believe) he accused me of being dishonest and a thief for not opening my wallet to pay for your teams mistake, then bragged that he had the money laying around and if it were him he'd just pay the money. At this point the company has decided to do absolutely nothing to remedy their mistake. Instead there seems to be an odd contempt and contentness that they will just send whatever money they collected to my county and just leave me with the bill and the issue when I try to register my vehicle. Not only is this a large sum of money for an individual to be unexpectedly pay, but I made no errors in this transaction, instead the mistake solely fell on their team. Rather than make any effort to correct or admit the mistake, their team is just passing off the issue onto my shoulders. I feel extremely victimized and abused by not just the manner in which this is being handled but most especially by the accusations and manner in which Deon spoke with me. More

After they told me to go to another dealership on Saturday 6/20/20, they just contacted me and said I had missed my appointment. I was there told that I could leave and take my car to the Lincoln dea Saturday 6/20/20, they just contacted me and said I had missed my appointment. I was there told that I could leave and take my car to the Lincoln dealer by the shop foreman. Do not waste your time with this dealership. More

Non-Working Oil Change Went for a oil change, left the dealership, drove half way home the engine shut off, wouldn't start. Was lucky to get it off the road in a safe plac Went for a oil change, left the dealership, drove half way home the engine shut off, wouldn't start. Was lucky to get it off the road in a safe place. Called the dealership, Serv. Dept. a girl answered, wouldn't listen, spoke over me. When I gave her the Serv. man's name and told her of the problem I was experiencing she said NO one was available to go to the phone, I asked to speak to a Mgr. No Mgr. I told her I wanted a Phone Call back, she repeated my #, that was 3-days ago, still no call back.after one hour, it finally started, I'll take somewhere else to find out what was wrong. More

WORST PLACE EVER I bought my car last summer. I chose not to write a review even as it was the worst experience ever. Before I even left the dealership, my moonroof wa I bought my car last summer. I chose not to write a review even as it was the worst experience ever. Before I even left the dealership, my moonroof was broken. It wouldn't open or close. Sterling Moody goes "well why did you open it" and then told me to schedule a service appointment online. The next morning, I turn my Car on to go to work and the check engine light is on. I bring it in ASAP. Never once did they tell me it wouldn't be ready that day so I sat there for 6 hours before leaving, after they promised to call me the next day. THEY DID NOT CALL. THEY NEVER CALL. I had to call multiple times over the next two weeks and argue with people to find out anything about my car. They would not give me straight answers and instead tried to cover up everything. Travis lost the papers on my car and gave me a run around. It was impossible to find out anything about my car. no time estimate, no details. nothing. upon receiving my car they got scuff marks everywhere that will not come off as well as oil prints on the interior of my car.The week after I got my car back I had a fog light go out. I had to wait 4 hours to get it changed. Now my check engine light is on again and ONCE AGAIN am being given the run around. they did not call to inform me my car would be staying there for more than a day even though they promised to give me a call at the end of the day. So I have no idea what's wrong with my vehicle. they do not care about your time or obligations. I understand service centers are busy but it would be nice to know that you won't have your car for over a week. More

Beyond upset with sales at this dealer. I hope I can talk to GM or someone at Asbury corporate. Misinformation/false representation seems to be a common issue after reading reviews and bbb information. Would to GM or someone at Asbury corporate. Misinformation/false representation seems to be a common issue after reading reviews and bbb information. Would not recommend anyone go here. More

They flat out lie. I was told I’d get a loaner vehicle for any recalls. It’s it 100% BS according to their own service department. Unfortunately for service it appears they have to deal with sales lies. for any recalls. It’s it 100% BS according to their own service department. Unfortunately for service it appears they have to deal with sales lies. More

Mc David ford dealership would not honor the internet price on 2020 f150 Lariat. The sales representative verified price was correct before driving to dealership. price on 2020 f150 Lariat. The sales representative verified price was correct before driving to dealership. More

Great visit Jose Carreon is the best sales man ever. He has helped me buy now 4 vehicles from him. I can't say enough wonderful things about him. Jose Carreon is the best sales man ever. He has helped me buy now 4 vehicles from him. I can't say enough wonderful things about him. More

Service Department use to be good, that has changed Chris my service adviser was excellent, however the technician that worked on repairing my truck should pay more attention to detail. I went in to hav Chris my service adviser was excellent, however the technician that worked on repairing my truck should pay more attention to detail. I went in to have my vehicle repaired after rodents chewed up a bunch of wiring in my truck, I even told them exactly what was wrong with my truck. It astonishes me that the technician that worked on my vehicle said it was fixed and ready for pickup, because when I got there I still had a check engine light on which I noticed as soon as started my truck up. Had to wait an additional two hours for them to figure out they missed repairing an 02 sensor and wiring. If the technician would of went through my truck thoroughly and did a test drive prior to saying my truck was good, that would of been extremely beneficial. I wonder since I didn't purchase my truck there, if that is the reason why such a shoddy job was done repairing my truck. More