McDavid Ford

Horrible experience...would never buy from them! Found a Duramax on their website. Drove 4.5 hours to pick truck up. Was told the truck passed rigorous inspections and was a solid truck. Found an oil Found a Duramax on their website. Drove 4.5 hours to pick truck up. Was told the truck passed rigorous inspections and was a solid truck. Found an oil leak and the service department confirmed it. Their solution for me was to discount the truck $500! Anyone who knows anything knows this barely would pay to do a routine service on a diesel truck much less fix an oil leak that the service department couldn't figure out where it was coming from! The sales manager told me it was my fault that I experienced such inconvenience because I lived so far away. I would NEVER TRUST this dealership. Again, our problem was not with Clay, it was the very rude sales manager. I don't think Clay had the authority to help us. More

Service center Second time in for a oil change - yet again another 3hr wait - tire has a slow leak in it can't fix And not covered under the warranty go figure - can Second time in for a oil change - yet again another 3hr wait - tire has a slow leak in it can't fix And not covered under the warranty go figure - can't find the lock key for the tire and can't get the tire off the car - somehow my lock key is missing even though the last time I had my tires rotated was at McDavid - the service is slow the service is just overall bad , I'd rather pay for a oil change then honor the warranty by coming to this place - good thing it's my day off of work so I can spend it here - I will say the service advisor was nice and courteous no problems with that guy More

Tire rotation big tires moved to front& smaller on back When I sent my son with his mustang for an oil change, the service technician said he would do a tire rotation for free. My sons tires are not all th When I sent my son with his mustang for an oil change, the service technician said he would do a tire rotation for free. My sons tires are not all the same size, with bigger tires in the back. This moron actually rotated the tires and put the smaller tires on the back. Now know do not trust David McDavid to ensure your child's safety. More

Overall bad Dealership Went to look for a F250 they had one on the lot that I liked. But instead of walking away from there I felt pressured into buying the F250 traded in Went to look for a F250 they had one on the lot that I liked. But instead of walking away from there I felt pressured into buying the F250 traded in two cars and got one the payments on the two combined was 1064.00 and I was hoping to get the payment below that but they said if we get this truck at the same payment would you be happy with that. I agreed to that then when we get back to finance they tack on an extra 35.00 more a month now I'm at 1099.00 for 72 months. They tell me that they got me at a better interest rate through a bank in Alabama instead of ford motor credit which I've dealt with for years. Come to find out when I ran my credit score they never even checked with ford motor credit and on top of all that they said they were giving me a better trade in on my 2 but when I figured it out I don't know where they came up with there figures at but I do know that they keep you there all day long so your tired of sitting there and just want to hurry up and get out of there so you really don't look at the contract. But on my car owed a little over 7,000.00 on it and on my F150 I owed 18,000.00 that comes up to 25,000.00 with the two cars mileage didn't even come up to 10,000 miles and both were 2016. Now if the F250 started out at 51,000 and they are giving me a better trade in on the 2 and yet I also gave them 5,000 in cash I'm trying to figure out how now with the new truck I owe 79,128.00. If you ask me I got ripped off but hey I will keep this truck for a bit and as soon as I can I will get rid of it if I don't let them repo it first and just start over. Will I ever deal with David McDavid again xxxx NO. They lie to you and rip you off and I guess he is the sales manager there not sure of his name but when you say let me talk with my wife and not even a min later he's coming outside telling you more lies. I should have just stuck with my gut instincts and just asked for the keys back to my 2 cars and left. More

Bad car salesman - VINNEY This past weekend we were car shopping with my daughter. After much research, thought and test driving different cars, she finally decided on one. She This past weekend we were car shopping with my daughter. After much research, thought and test driving different cars, she finally decided on one. She had a trade in that had no pay-off and she had a 10,000.00 dollar down payment. All was good with the salesperson but when she started asking questions a "manager" was brought in. "VINNEY" came in and when asked questions he didn't want to answer he tried to intimidate and talk down to us. We simply asked about the "invoice price" verses the MSRP. At first he said" why would he tell us the invoice price" and then he left the room and came back with something on paper showing the invoice price, which was only 2000.00 below the MSRP. REALLY?? His attitude and the way he "talked down" to us was not at all acceptable. It is salesmen like VINNEY that cause people to not trust car salesman and you probably lose customers because of him. I know that if my daughter hadn't already had her heart set on the FORD EXPLORER TITANIUM, we would have gone to another dealership. we probably should have. Another thing, she was told that she couldn't get the zero financing AND the promo money from the dealership. Even though her credit score is in the 790's. She was told "just take our deal and then you can just have it refinanced on your own at a later date. On the website it shows the zero financing comes from FORD and the other comes from the dealership. Plus they only gave her 2500.00 on her trade in. I truly feel like they took advantage of her, but like I said, she had her heart set on this SUV. More