Back

McDavid Ford

Fort Worth, TX

3.6
901 Reviews

300 W Loop 820 S

Fort Worth, TX

76108

Directions

By Type

Showing 901 reviews

July 21, 2017

They charged for something they didn't even fixed. Brought my Ford Fusion Hybrid for oil change and fix my navigation system.. charged me $871 and still not fixed. They had my car for 30 days.. noth More

by PhillipFordFusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Hernandez
Jul 24, 2017 -

McDavid Ford responded

Hello Phillip, and thank you for bringing this to my attention. I am so sorry that this happened. Please give me a call at your earliest convenience to discuss this in further detail. I can be reached at 682-730-8174. I look forward to addressing your concerns. Mike Davis, Service Manager

July 06, 2017

Easy and comfortable experience Mel Coffman was an absolute blessing to work with. I came in unsure of the vehicle/financing that I could get. He was able to show me what I could af More

by K010117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Coffman
July 03, 2017

Horrible Customer Service after the sell I bought a vehicle off the show room floor back in October 2016, then I had the not so fun pleasure of changing a tire for the first time, since purch More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie
Aug 08, 2017 -

McDavid Ford responded

I am very sorry to hear that this happened Sean. I understand your frustration and regret that we did not handle this matter more effectively. We stand by our commitment to go above and beyond to ensure the complete satisfaction of our customers and more than welcome the opportunity to address your concerns should you change your mind about working with us. I can be reached at 682-730-8174 if you'd like to chat. Thank you. Steve Mansell, GM

June 28, 2017

Worse service and technicians ever 4/3/17 Wife took our 2017 Ford Mustang GT with 6,269 miles on it in for a check engine light on and an oil change. After almost 2 hours the service ad More

by unhappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Davis and Chris Moran
June 15, 2017

Recommend Paul Barrera great Sales Person/ Helpful I had an awesome experience with Paul Barrera on the sales floor. I was in the market for a new car for my 21 year old daughter. We were nervous becau More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Barrera
June 09, 2017

Excellent customer service I love my Ford and I love how David McDavid assisted me with my service. They let me know what I needed. They explained everything thoroughly. My car More

by Busymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Dickinson
June 08, 2017

Little bit of everything The team at David Mcdavid Ford worked very hard to resolve my issue with Ford. I cant thank them enough nor can words express the gratitude that I hav More

by Undercow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Ruiz , Brian Bertschy
May 31, 2017

2017 Ford F-150 Previous experience was VERY GOOD, recent experience did not disappoint us . Gave Lynn what we wanted and professional magic hit it out of the ballpar More

by Wallfam09
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lynn Self
May 30, 2017

Best car buying experience I've ever had! Followed through with everything I asked. I required a navigation and DVD player in order to buy the car. Lynn went with me to Car Toys to make sure More

by Sherbear82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self
May 22, 2017

Very helpful and caring throughout whole process Very helpful and caring ... put me in the car I wanted and was in and out in no time. I appreciate the knowledge of the vehicle Lynn knew plus very ca More

by Amanuel Woldai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Self
...
20
...