McDavid Ford
Fort Worth, TX
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Purchased a vehicle. Within the first week it needed repairs. Options provided did not leave me with a reasonable solution or positive outcome. Just risk of wasting addit Within the first week it needed repairs. Options provided did not leave me with a reasonable solution or positive outcome. Just risk of wasting additional time and money. More
Brought my Explorer ST in for recall / TSB fixes and an electrical issue. Service Advisor Blake Posey helped me every step of the way. It was my first experience with McDavid Ford. Problems fixed, swapped electrical issue. Service Advisor Blake Posey helped me every step of the way. It was my first experience with McDavid Ford. Problems fixed, swapped my loaner for my ST and drove away a happy customer. More
Sal was supposed to call me back once he heard from the tire manufacture in 2 days, I have yet to hear back from him. First he tried to tell me excessive tread wear is not a warranty item for my tires, aft tire manufacture in 2 days, I have yet to hear back from him. First he tried to tell me excessive tread wear is not a warranty item for my tires, after he found out it was actually; he took pictures to send to the manufacturer. I was sure I wouldn’t hear back from him, I was right More
It took 6 & 1/2 hrs to process a new car sale. The employees tried to make it a positive experience but never again will I go there or refer anyone to that business! The employees tried to make it a positive experience but never again will I go there or refer anyone to that business! More
Took 5 days to get my truck due to a delay in receiving a part for the tailgate. My only complaints were that no loaner was provided during this time and received the truck with less than a half tank of gas part for the tailgate. My only complaints were that no loaner was provided during this time and received the truck with less than a half tank of gas. More