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McDavid Ford

Fort Worth, TX

4.2
1,017 Reviews

300 W Loop 820 S

Fort Worth, TX

76108

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Showing 1,017 reviews

October 20, 2024

Their mobile service is great. Very convenient for anyone who doesn't have the time to wait at the dealership. More

by Eldongramley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
October 17, 2024

Brought my Explorer ST in for recall / TSB fixes and an electrical issue. Service Advisor Blake Posey helped me every step of the way. It was my first experience with McDavid Ford. Problems fixed, swapped More

by GKONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Posey
October 13, 2024

Sal was supposed to call me back once he heard from the tire manufacture in 2 days, I have yet to hear back from him. First he tried to tell me excessive tread wear is not a warranty item for my tires, aft More

by joshwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal
Oct 19, 2024 -

McDavid Ford responded

Hi Josh, we are sorry to hear that our team dropped this ball on this. Can you please reply here in a private message with your contact info and we will have someone give you a call. Thank you.

September 30, 2024

Gabriel has always been excellent help whenever I need a truck serviced in a hurry More

by Aaron Hyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
September 23, 2024

Great service, Remote experince is the best. They came to our house and service the car. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
September 19, 2024

It took 6 & 1/2 hrs to process a new car sale. The employees tried to make it a positive experience but never again will I go there or refer anyone to that business! More

by Jcarp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miles
Sep 19, 2024 -

McDavid Ford responded

Thank you for your feedback. We are sorry to hear that your sales visit took longer than expected. We would love to have the opportunity to address your concerns. Please give us a call to discuss at (817) 935-7000 and you may request to speak with Brian Bertschy. Thank you.

September 16, 2024

Took 5 days to get my truck due to a delay in receiving a part for the tailgate. My only complaints were that no loaner was provided during this time and received the truck with less than a half tank of gas More

by doss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 17, 2024 -

McDavid Ford responded

We are sorry to hear that you weren't completely satisfied with your service experience. Please give us a call to discuss at (817) 935-7148 and you may request to speak with Brian Fabian, our Service Manager. Thank you.

August 29, 2024

Sam and Brian went above and beyond to get me into a car. So thankful. More

by Helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Brian.
August 27, 2024

Cesar was awesome through the whole process. I was kept informed throughout the process and provided a very nice loaner vehicle while my warrantee work was being finished. More

by semperfi284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
August 10, 2024

Awesome experience Jesse was great and really appreciate the effort and time they provided thanks More

by Deven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
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