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McDavid Ford

Fort Worth, TX

Overview
Reviews
Vehicles
3.6
900 Reviews
Call Dealership (817) 935-7011
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300 W Loop 820 S

Fort Worth, TX

76108

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Showing 900 reviews

November 19, 2024

During my Visit I met a very good friendly manager who helped me to get my brand new car 🚘. I do recommend ford they have a excellent customer service team. More

by Chancekambale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name but I rate him 8/10
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November 01, 2024

Purchased a vehicle. Within the first week it needed repairs. Options provided did not leave me with a reasonable solution or positive outcome. Just risk of wasting addit More

by sandra
Recommend Dealer
No
Employees Worked With
Ariel
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Nov 02, 2024 -

McDavid Ford responded

We're sorry to hear that you had this experience, Sandra. Give us a call at (817) 935-7000 as soon as you have a moment. We would like to address your concerns but you did not include your last name on any of your reviews. Thank you and we hope to hear from you. Thank you. Brian Bertschy, Sales manager.

Nov 02, 2024 -

sandra responded

I have already called and emailed. The review was posted after you guys assisted me with this concern….Ariel explained to me that vehicles are sold as is. So lesson learned

October 21, 2024

Nice, Clean, and Big. Josh C. was great. It was late on a Friday and everyone was very helpful and courteous. Thanks Russ. More

by coderedhighvoltage
Recommend Dealer
Yes
Employees Worked With
Josh Campos
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October 20, 2024

Their mobile service is great. Very convenient for anyone who doesn't have the time to wait at the dealership. More

by Eldongramley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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October 17, 2024

Brought my Explorer ST in for recall / TSB fixes and an electrical issue. Service Advisor Blake Posey helped me every step of the way. It was my first experience with McDavid Ford. Problems fixed, swapped More

by GKONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Posey
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October 13, 2024

Sal was supposed to call me back once he heard from the tire manufacture in 2 days, I have yet to hear back from him. First he tried to tell me excessive tread wear is not a warranty item for my tires, aft More

by joshwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal
Report | Print
Oct 19, 2024 -

McDavid Ford responded

Hi Josh, we are sorry to hear that our team dropped this ball on this. Can you please reply here in a private message with your contact info and we will have someone give you a call. Thank you.

September 30, 2024

Gabriel has always been excellent help whenever I need a truck serviced in a hurry More

by Aaron Hyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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September 23, 2024

Great service, Remote experince is the best. They came to our house and service the car. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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September 19, 2024

It took 6 & 1/2 hrs to process a new car sale. The employees tried to make it a positive experience but never again will I go there or refer anyone to that business! More

by Jcarp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miles
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Sep 19, 2024 -

McDavid Ford responded

Thank you for your feedback. We are sorry to hear that your sales visit took longer than expected. We would love to have the opportunity to address your concerns. Please give us a call to discuss at (817) 935-7000 and you may request to speak with Brian Bertschy. Thank you.

September 16, 2024

Took 5 days to get my truck due to a delay in receiving a part for the tailgate. My only complaints were that no loaner was provided during this time and received the truck with less than a half tank of gas More

by doss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
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Sep 17, 2024 -

McDavid Ford responded

We are sorry to hear that you weren't completely satisfied with your service experience. Please give us a call to discuss at (817) 935-7148 and you may request to speak with Brian Fabian, our Service Manager. Thank you.

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