McCurley Subaru of Yakima
Union Gap, WA
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Outback service The service department was very helpful in keeping me informed on the status of my repair and explaining exactly the repair (complete with a diagram - The service department was very helpful in keeping me informed on the status of my repair and explaining exactly the repair (complete with a diagram - the first time that's ever been done for me). More
in and out I went in for an oil change. They checked my lights while i was standing there and found out I had 2 lights out. They fixed them and the oil change v I went in for an oil change. They checked my lights while i was standing there and found out I had 2 lights out. They fixed them and the oil change very quickly and professionally. More
Subaru backs there products I will definitely purchase another Subaru: exceptional service after the sale. Friendly, accommodating. Pleasant atmosphere and staff. Need to buil I will definitely purchase another Subaru: exceptional service after the sale. Friendly, accommodating. Pleasant atmosphere and staff. Need to build one in Moses Lake, Washington. More
Great experience with the service department After the last couple of oi changes, I noticed drops of oil on my garage floor. These necessitated a return to the dealership to fix. This last time, After the last couple of oi changes, I noticed drops of oil on my garage floor. These necessitated a return to the dealership to fix. This last time, I asked a mechanic who services my tires to take a look underneath, and he indicated the seating surface around the oil drain plug was damaged, preventing a good seal. A new oil pan would be required to fix the problem. As Stewart Subaru has been my go-to oil change facility, I took my concern first to Matt (in the hat) who promptly called the service manager, (I believe Greg?) who listened carefully to my concerns around having to replace an expensive component on my Forester. Greg quickly put my mind at rest, agreeing to replace the oil pan at no cost to me. The work was done within a few days to my complete satisfaction. Additionally, during that service call it was noted that the transmission was leaking oil. This was also fixed, under warranty. All in all a very positive experience for me and my Forester! I commend Matt and Greg for their helpful and positive attitudes toward their clients. Thanks! Eric Vogt More
Was told it would not be covered next time! My fan belt came off for the second time in about 8 months,they said the belt tensioner was broke ,so they replaced it and the semi broke belt.so when My fan belt came off for the second time in about 8 months,they said the belt tensioner was broke ,so they replaced it and the semi broke belt.so when I went to pick it up they said they found a dead mouse in the engine,and so therefore they will not replace it next time. That's absurd that they are trying to blame a broken tensioner and belt on a mouse! I am not happy with the service dept.at all. More
Oil Change Had our oil changed. The worked us in on very late notice as we were coming through from Seattle back home. Great job appreciate the service. Had our oil changed. The worked us in on very late notice as we were coming through from Seattle back home. Great job appreciate the service. More
Friendly and Helpfull I was already decided on a WRX, but my parents were not. Juan was helpful and made thenorocess much easier with my parents being there. I was already decided on a WRX, but my parents were not. Juan was helpful and made thenorocess much easier with my parents being there. More
Ignition switch They went through every correct protocol possible & made my experience very comfortable. I was completely satisfied with the work that was done. Would They went through every correct protocol possible & made my experience very comfortable. I was completely satisfied with the work that was done. Would recommend in the future. More
Happy with Stewart Subaru We came to Stewart Subaru not knowing what kind of a car we wanted except we knew we wanted a Subaru. Rick met us and was very informational about We came to Stewart Subaru not knowing what kind of a car we wanted except we knew we wanted a Subaru. Rick met us and was very informational about all of the different options that could meet our needs. He was knowable, friendly, and cared about our individual concerns. We would recommend this dealership and salesman to anyone. We love our car!!!!! More
My sales guy. I have purchased three vehicles from Stewart Subaru and each time I have bought from Mathew”Mat in the Hat” Bland and let me tell you he’s fantastic t I have purchased three vehicles from Stewart Subaru and each time I have bought from Mathew”Mat in the Hat” Bland and let me tell you he’s fantastic to work with very low pressure and very knowledgeable. I would refer anyone to go ask for him and he will take care of you. More