McCurley Subaru of Yakima
Union Gap, WA
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Beyond expectations regarding after the initial service The service i received after the initial appointment. Mechanic called about the need to double check something he worked on, it was not an emergency. The service i received after the initial appointment. Mechanic called about the need to double check something he worked on, it was not an emergency. When I asked about bringing the car in, he said they were coming out, and did so within a half hour More
Awful Didn’t help whatsoever. Cost would be way to high to fix anything. Didn’t even identify the problem in the first place. Probably the worst service dep Didn’t help whatsoever. Cost would be way to high to fix anything. Didn’t even identify the problem in the first place. Probably the worst service department of all time if I’m being honest. More
Excellant service I received prompt service. The length of time needed for the installation of the window deflector was less than anticipated. As usual I received fast I received prompt service. The length of time needed for the installation of the window deflector was less than anticipated. As usual I received fast & courteous service. I definitely would recommend Stuart Subaru to friends and family. More
Highly knowledgeable, very accommodating. Took our 2016 Forester in for the 30K-miler. As always, we were impressed with the professionalism and courtesy of the service department. For instanc Took our 2016 Forester in for the 30K-miler. As always, we were impressed with the professionalism and courtesy of the service department. For instance, Aaron went over the specific parts of the tune-up and one of them, rotating the tires, proved unnecessary, so he took it off the list, thus saving us some money--always a good thing. The job was done well and quickly; we had a loaner car so we got to run some errands in Yakima. A five-star job all around--as always. More
Great service The service was very professional and and we were able to get them to work on the things that were needed to be done . We needed our lights fixed ASAP The service was very professional and and we were able to get them to work on the things that were needed to be done . We needed our lights fixed ASAP and they had them fixed right away we also needed our wipers changed and that was done also. I highly recommended them! More
Out of towner Very thankful for all their hard work and,keeping us informed of what was happening to the car. We also appreciated the use of our loaner car! Very thankful for all their hard work and,keeping us informed of what was happening to the car. We also appreciated the use of our loaner car! More
Service staff The service staff were amazing. Best customer service I’ve seen in many years!!! This would be a reason for me to come to this dealer. The service staff were amazing. Best customer service I’ve seen in many years!!! This would be a reason for me to come to this dealer. More
Great, fast, and knowledgeable staff! I’ve taken my 2017 WRX for service here since I bought it and have loved the service and staff! I love the multipoint inspection service and recommend I’ve taken my 2017 WRX for service here since I bought it and have loved the service and staff! I love the multipoint inspection service and recommendations by staff. More
Great experience Rich was great to work with. He answered all of our questions and showed us exactly what we were looking for. Would definitely work with him again. Rich was great to work with. He answered all of our questions and showed us exactly what we were looking for. Would definitely work with him again. More
30,000 mile maintenance Scheduling the appointment was very easy to do and I was able to do it all online. Dropping my car off was very easy as well. When my technician notic Scheduling the appointment was very easy to do and I was able to do it all online. Dropping my car off was very easy as well. When my technician noticed that I did not have the 30,000 mileage maintenance done, she called me and offered it while also making me aware of the cost. When it was done, I got a call immediately and I was given options even then to have a car some pick me up. All in all, it was a very easy experience! More