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McCurley Honda

Richland, WA

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315 Reviews

1775 Fowler St

Richland, WA

99352

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315 Reviews of McCurley Honda

December 01, 2020

I've been bringing ALL my cars (not JUSTjust Honda) for I've been bringing ALL my cars (not JUST just Honda) for many years. The main reason is that i feel like I am treated honestly and fairly. I have More

by JeremyR
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, the shuttle driver, Nick St. George, Anthony Martinez, Doug Whitehouse, Ryan LaFord
Dec 02, 2020 -

McCurley Honda responded

Jeremy, I really enjoyed our conversation yesterday! We are all so pleased that we have been able to build this relationship with you over the years! I shared your review with the rest of the staff and you definitely lifted some spirits during these trying times. We really appreciate your business and we will be looking forward to your next visit! Customer Care 509-374-2601 McCurley Integrity Honda

November 28, 2020

Justin is honest and genuine. Very easy to work with. He made buying a vehicle easy, NOT stressful. He even took the time to make sure I knew how to use the extras (Technology) on my vehicle. Thank you Just More

by Cat
Recommend Dealer
Yes
Employees Worked With
Justin Stevenson
Nov 28, 2020 -

McCurley Honda responded

We could not be happier that Justin provided you with a great car buying experience. He is a true asset, and we are lucky to have him on our team. We hope you are enjoying your new vehicle, please come back to visit anytime! Customer Care 509-374-2601 McCurley Integrity Honda

November 27, 2020

Justin is someone that I trust. I know that working with Justin you are in great hands. He is someone that will go above and beyond for you in making the right choice. So I honestly highly recommend working More

by Cliff Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stevenson
Nov 27, 2020 -

McCurley Honda responded

Cliff, we could not ask for better feedback! It’s great to hear such kind words about Justin, he is a true asset and we’re lucky to have him on our team. Thank you for leaving this wonderful review, we’ll be sure to let our team know. Have a great day! Customer Care 509-374-2601 McCurley Integrity Honda

November 24, 2020

Justin did an amazing job! He was very helpful and friendly and made this whole process very easy and hassle free. Thank you for your hard work Justin! More

by Saira Florian C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Smith, Hanh Allmon, Justin Stevenson
Nov 24, 2020 -

McCurley Honda responded

Saira, thank you for the recommendation! It is so nice to hear that Justin made your car-buying process very easy and hassle-free. We strive for positive experiences like this one and could not be more pleased. We hope you’re enjoying your new vehicle. Have a wonderful day! Customer Care 509-374-2601 McCurley Integrity Honda

November 20, 2020

The dealership itself is not bad..however the service department is not my first choice..went in to find out what a code was the girl who helped me was rude and they changed my oil without my permission. More

by Sknowangel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Harvey, Justin Stevenson
Nov 23, 2020 -

McCurley Honda responded

We are sorry hear that you are not satisfied with the outcome. It is highly unusual for us not to find a solution that is suitable for our customers. We’d like to speak with you directly and make sure we can cover everything. At your convenience, please give us a call Customer Care 509-374-2601 McCurley Integrity Honda

November 19, 2020

We went in to take our HR-V for a check up and Anthony was super, super nice and helpful! That's the ABSOxxxxINLUTELY level of helpfulness and service you expect a service rep to have when you need help! More

by Ob Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
Nov 19, 2020 -

McCurley Honda responded

Thank you for your kind words. Here at McCurley Integrity Honda, we value integrity, and Anthony is the perfect representation of it. On behalf of our whole team, we would like to extend our welcome to the McCurley Family! Customer Care 509-374-2601 McCurley Integrity Honda

November 19, 2020

This is the second time we get a car from McCurley Honda, and the first time we did Albert was the one that sold us the Civic. We loved the way Albert helped us and the experience we had with his service.. I More

by Ob Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Larios
Nov 19, 2020 -

McCurley Honda responded

Thank you for your kind words. Here at McCurley Integrity Honda, we value integrity, and Albert is the perfect representation of it. We hope that you enjoy the vehicle as much as we enjoyed serving you. On behalf of our whole team we would like to extend our welcome to the McCurley Family! Customer Care 509-374-2601 McCurley Integrity Honda

Nov 19, 2020 -

McCurley Honda responded

Thank you for your kind words. Here at McCurley Integrity Honda, we value integrity, and Albert is the perfect representation of it. We hope that you enjoy the vehicle as much as we enjoyed serving you. On behalf of our whole team we would like to extend our welcome to the McCurley Family! Customer Care 509-374-2601 McCurley Integrity Honda

November 18, 2020

Was looking at a truck and Enver Reka told me I need to stay in the $20,000 area and wouldn’t let me test drive the truck and said that it’s “too much truck for me.” Basically he thought just because I am More

by Haylee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Enver Reka
Nov 23, 2020 -

McCurley Honda responded

Haylee, we apologize for your experience while in the dealership. Our management has reached out to you in order to discuss the situation. We are hoping to hear back from you so we can resolve the situation to the best of our ability. Customer Care 509-374-2601 McCurley Integrity Honda

November 15, 2020

This dealership is amazing! They always put the customer first and do the most for them. I had a great experience at McCurley integrity dealership. More

by erikze77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar A. Garcia, Justin Stevenson
Nov 16, 2020 -

McCurley Honda responded

Hearing that you had a wonderful experience at our dealership is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come. Have a great day! Customer Care 509-374-2601 McCurley Integrity Honda

November 15, 2020

Justin was extremely helpful and made my buying experience amazing! He went out his way to get me parts installed that the dealership didn't carry More

by deanhatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stevenson
Nov 16, 2020 -

McCurley Honda responded

We could not be happier that Justin provided you with a great car buying experience. He is a true asset, and we are lucky to have him on our team. We hope you are enjoying your new vehicle, please come back to visit anytime! Customer Care 509-374-2601 McCurley Integrity Honda

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