McCurley Honda
Richland, WA
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314 Reviews of McCurley Honda
Purchase, service, hands-on-trouble shooting The New car purchase from Albert was a great experience.. I felt that he did everything to ensure that I was totally satisfied with the Ridgelin The New car purchase from Albert was a great experience.. I felt that he did everything to ensure that I was totally satisfied with the Ridgeline purchase.. He continued to be an advocate for the new owner when we had problems with the Home-link paring.. He introduced me to Anthony and Doug in Service Dept. to assist and trouble shoot... ... and finally to Nick who took ownership of the problem and went above and beyond normal service expectations as, .. he made a "house-call" on his own time to "walk-thru" the Genie- home-link -Ridgeline connection.. I've contacted "Genie " and they've offered a software solution to the ongoing problem... The entire (year-long) experience has been frustrating , but I feel confident that McCurley Honda staff have been supportive and in-my corner to assist me to be a satisfied customer. We will be "return-customers" at McCurley Integrity Honda More
Loving our new car!! Just wanted to give a huge THANK YOU to Juan and the team at McCurley Tony, Scott and Sadik for getting my boys and I into the car that we most defini Just wanted to give a huge THANK YOU to Juan and the team at McCurley Tony, Scott and Sadik for getting my boys and I into the car that we most definitely needed! You all went above and beyond to get the car taken care of and ready for us with a great deal! We will be going back when it’s time to upgrade again and will be referring friends and family! You are all fantastic! The boys are loving the space and are enjoying that they can watch a movie in the car now. More
Didnt perform work that what was stated. I brought my 2017 Honda Accord in for just routine oil service and tire rotation and new wipers. Now this review is about the service dept. techs inte I brought my 2017 Honda Accord in for just routine oil service and tire rotation and new wipers. Now this review is about the service dept. techs integrity. I have had all 3 of my services performed there. First one no issue. All went well. Second service was LOF-tire rotation. They stated that they rotated my tires. Which they did not because I ALWAYS mark my tires with a sharpie to see if the honest is honest. I chalked that up to a mistake. My 3rd service on June 17th Monday at 10:30am I asked again for oil change/rotation/new wipers. Once again marked my tires. After seeing my car pull out front, I then inspected the work. I see they replaced wipers/and I always check to see if they did the oil change which they did but once again the rotation did not happen. I walked in and spoke with Mr. Sauceda and he went down the list of service performed. After he was done I clearly asked was the tires rotated, he stated according to the tech yes it was. I then proceeded to tell him what I know and did to keep you the dealership honest. He said sorry. I told him this is the second time McCurley Honda Service dept. stated work was done when clearly it wasn't. The service tech clearly lied about what the work he performed and should be put on notice regarding his integrity. Extremely disappointing since I have bought new Cadillac's/Hondas and other cars for our family members with McCurley, I'm starting to doubt the Integrity part in their name regarding McCurley Honda service dept.and may seek other places to maintain my vehicles. Hope this helps to only improve your techs doing what they say they are doing. More
Very accommodating and helpful when purchasing a car. When I went to this dealership I was in desperate need of a new car and they were able to find me something that checked all the boxes as well as keep When I went to this dealership I was in desperate need of a new car and they were able to find me something that checked all the boxes as well as keeping it in my price range. More
Super service We had a wonderful experience with Albert at Mccurley Honda. We had purchased a truck from him, and decided a few weeks later that we wanted something We had a wonderful experience with Albert at Mccurley Honda. We had purchased a truck from him, and decided a few weeks later that we wanted something with better gas mileage. Albert was fantastic at helping us decide what kind of vehicle would better suit our needs and expectations, and with the help of the finance professional we were able to trade in the truck for our new Subaru. We have and will continue to recommend friends and family to Albert at Mccurley. More
Beautiful outcome Cant thank you enough Juan Reyna..you made it possible to get a car..nice fast and friendly service for sure..i highly recommend McCurly auto sales.. Cant thank you enough Juan Reyna..you made it possible to get a car..nice fast and friendly service for sure..i highly recommend McCurly auto sales.. More
Amazing!!!! Juan went above and beyond my expectations. He made car search and shopping incredibly easy. Highly recommend for anyone looking for a vehicle. I will Juan went above and beyond my expectations. He made car search and shopping incredibly easy. Highly recommend for anyone looking for a vehicle. I will definitely be returning to get my next car with him!! Recommend all friends and family! More
He explained everything!! Very caring and dedicated salesman! A total asset to this dealership! Thanks Juan for helping with my new car, your kindnesses and your time! I love m Very caring and dedicated salesman! A total asset to this dealership! Thanks Juan for helping with my new car, your kindnesses and your time! I love my new Honda! More
I’m a very satisfied customer and will be coming back Everyone I worked with went above and beyond and I’ll be recommending Mccurleys to all my friends and family. Thank you for everything! I will defini Everyone I worked with went above and beyond and I’ll be recommending Mccurleys to all my friends and family. Thank you for everything! I will definitely be a returning customer More
Fast, easy, friendly service The salesman Juan was very helpful with the entire process, I was a first time buyer and they provided more than enough information to make me feel co The salesman Juan was very helpful with the entire process, I was a first time buyer and they provided more than enough information to make me feel comfortable with my purchase. Great service, great people 10/10 would buy again. More