McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Bought a new 2026 Chevy Colorado. Jordan was awesome. Did everything he could to find the truck I wanted. Dealership was busy and could have used another sales person as Jordan was ma Jordan was awesome. Did everything he could to find the truck I wanted. Dealership was busy and could have used another sales person as Jordan was managing another customer along side me. Didn’t mind as it gave me time to decide. Serenity is service got me set up with the phone app and add ons I wanted for the truck. Good shopping experience. More
I hope this review is read by those Who appreciate proper service/maintenance of their vehicles… I have a 2019 Sierra 1500 4 wheel drive truck that I brought in for fluid changes… Even though my truck is goi service/maintenance of their vehicles… I have a 2019 Sierra 1500 4 wheel drive truck that I brought in for fluid changes… Even though my truck is going on seven years old and only had 37,000 miles on it, I HAD EVERY FLUID CHANGED, brake fluid flushed antifreeze flushed front differential, center transfer case, rear differential, engine, oil, and filter , I also had the throttle body cleaned and a concentrated fuel injection system flush and clean.(the fuel system flush was noticeable immediately….!!!!! The most minor almost unnoticeable rough idle was completely gone…..!!!! I was impressed… I highly recommend that….!!! I also would like to mention, that when I spoke with Mr. Smith ( in the service department) I requested that all services were documented with photographs… he said no problem…😊 Brake system, cooling system, fuel system, and all of the oils because I was curious as to how fast the parts were wearing…. The technician did a great job of fully documenting all of the things that I requested with photographs of all the services that he performed. I even asked for the old transmission filter back, which he did return as I asked….. this really Boosted my Confidence in the McCluskey organization and how they operate…!!! 😊👍🏻👍🏻 I may sound like I’m overly meticulous with my vehicle, and I am because I plan on keeping it for many years , I also hope for those who appreciate the complexities of these new modern vehicles and what it takes to keep them properly serviced so that they can get the maximum life/mileage out of their vehicle, regardless of the vehicle you own, General motors, Ford, Dodge, Japanese or European. It makes no difference.I have to be brutally honest with everyone…. I have done many countless hours of research on multiple vehicles years makes and models. And there are solid/honest platforms. Example ; ( like Royalty Auto in Georgia or Dave’s truck service in Utah ) who share on YouTube, real problems and what can go wrong if a person does not do proper maintenance on their vehicle…. The sad part is that many good service centers and dealerships like McCluskey can sometimes end up being the Punching Bag ….UNFAIRLY taking the heat for products that are being POORLY produced BY ALL MANUFACTURERS….. Regardless of my dissatisfaction with the builders I’m still VERY HAPPY WITH MCCLUSKEY CHEVROLET, AND I WILL CONTINUE TO DO BUSINESS WITH THEM IN THE FUTURE AND I HOPE TO SEE THEM GROW MORE AND MORE EACH DAY….🤜🏼💕🤛🏻 More
New Terrain only had 1 key fob, went to have a new one made. Had an appointment, sat and waited for an hour and a half. Someone from the service department came into the waiting area and told me that they made. Had an appointment, sat and waited for an hour and a half. Someone from the service department came into the waiting area and told me that they didn't have any key fobs. Now why would you let someone sit there all that time without checking first to see if you had a key fob. When I made the appointment I told them that it was for a key fob. Our sales person Tyler Berg did nothing to help us with this problem. They told us they would order a key fob and call when it came in, no one called. We are long time Borcherding customers and we are used to great service. We are very disappointed with McCluskey GMC we won't be back! More
My issue was resolve in a timely manner. Justin called me back away and talked through my concerns Justin called me back away and talked through my concerns More
Easy to schedule, flexible hours, friendly staff, amazing waiting room (I sat in the massage chair and didn't want to leave!), reasonable-ish prices (nothing seems affordable anymore, but I didn't feel taken waiting room (I sat in the massage chair and didn't want to leave!), reasonable-ish prices (nothing seems affordable anymore, but I didn't feel taken advantage of), and great communication. More



