McCluskey Chevrolet

I was looking for a dealership that had good inventory and the flexibility to find what I wanted if it was not on their lot.Mike Kelsey with McCluskey Chevrolet was not just trying to sell me what he had and the flexibility to find what I wanted if it was not on their lot.Mike Kelsey with McCluskey Chevrolet was not just trying to sell me what he had in his inventory but went out of his way to show me different models and made me comfortable with my decision. His patience was key in helping me pick out the correct one (after several tries), he got the car in for me that I liked and didn't rush me on my decision. As price is very important to me I found that I was given a very competitive price without having to bicker back and forth.The car was ready for me when I was told it would be and the staff was very accomodating in explaing a few features that I was not familiar with.I had the oppurtunity to need to talk with Mike sometime after the transaction and was very pleased that the attention I received after the sale was as good as what I experienced prior to the sale. It is my full intention to refer my family and friends to Mike for their automotive needs full well knowing that they will be treated with the same consideration as I received. More

Karen was terrific to work with....very knowledgeable and helpful. Everyone that we encountered was helpful and friendly. Don't know that there's anything that can be done about it, but the actual buying p helpful. Everyone that we encountered was helpful and friendly. Don't know that there's anything that can be done about it, but the actual buying process ( and we paid cash...no financing) seemed to take forever. I know we all have to be mindful of identity theft and accuracy, but I think I can buy a house with less paperwork! Other than that, it was a very good experience. More

What a great experience! I had been in the market for a convertible and found one on line at McClusky. My husband and I test drove a used 2008 Toyota Solara, and purchased the vehicle from Franko Travato. convertible and found one on line at McClusky. My husband and I test drove a used 2008 Toyota Solara, and purchased the vehicle from Franko Travato. He answered all of our questions, and worked out a good trade and great rate for our loan. I have never had This kind of experience at a car dealership before. No hassles, great price on a beautiful vehicle. I am Enjoying my new ride! Thank you! More

It would require pages and pages to detail the reasons why McCluskey Chevrolet can claim our entire family as "customers for life." Their approach to selling to and servicing customers is highly why McCluskey Chevrolet can claim our entire family as "customers for life." Their approach to selling to and servicing customers is highly ethical, extremely professional, and yet personalized. The net result is absolute confidence that you may trust McCluskey and know that they take your best interest to heart...with every encounter, in support of your every need. As someone who has (A) been employed by another Chevy dealership, (B) purchased several cars (new and used) during the past 35 years and (C) have made a career out of comparatively benchmarking and training employees in the art of delivering customer service, I can positively identify McCluskey Chevrolet as "Best in Class." I have already referred others to McCluskey; ALL have received the same terrific level of sales support and service as described, herein. More than once, I've responded to an action taken by a McCluskey representative with, "You really didn't have to do that...you've already done so much to exceed my expectations." The reply from McCluskey has always been the same—and with a sincere smile: "Yes, we did." More

The experience I had with McCluskey Chevrolet and Karen Shepherd was new experience for me. I have never purchased a vehicle online from another state. Karen was very helpful and patient to assist me in Shepherd was new experience for me. I have never purchased a vehicle online from another state. Karen was very helpful and patient to assist me in obtaining a vehicle that I have been searching for over a year. The 2006 Pontiac GTO was everything I had hoped for. Not only her assistance, and others, help me obtain something that I had been working my butt off for the last seven years. The whole experience was very professional and knowlegable from those who were all involved in helping me. In closing, I would like to thank Karen Sheperd, McCluskey Chevrolet and others for their help and patience. I would recommend to anyone the experience and knowledge of my dealings with Karen Sheperd and McClusky Chevrolet Thank yall Todd Owen Garner NC More

Karen Shepherd was wonderful to work with. She did everything that she could to ensure that I walked out of the dealership with a new car. She was not pushy or salesy and made what can be an anxiety everything that she could to ensure that I walked out of the dealership with a new car. She was not pushy or salesy and made what can be an anxiety provoking experience very enjoyable. I would recommend Karen to anyone that is interested in purchasing a new vehicle. Thank You, Kim Muse More

"I bought my Aura 3 mths ago because I have a friend who has one and I drove it all the way back from Chicago and it was great. Very reliable. VERY stylish inside and out. Mine has the 3.6 v6 and it has who has one and I drove it all the way back from Chicago and it was great. Very reliable. VERY stylish inside and out. Mine has the 3.6 v6 and it has a lot of pickup. It doesn't feel like some wimpy little engine, it feels like it has power. I love it in every way." More

Over the years I've purchased 9 vehicles from McCluskey Chevrolet... Since the beginning, I've had the pleasure of working with some of the same people, from the sales group, to the finance department, to Chevrolet... Since the beginning, I've had the pleasure of working with some of the same people, from the sales group, to the finance department, to the mechanics in the garage...to me their ability to retain employees in this way, says a great deal about the organization. In addition, as a long-time customer, I've been introduced to every area of the dealership - from oil changes, to new tires, to repairs. Every experience has been a professional one, working with knowledgeable and dedicate individuals. I've recommended McCluskey to several friends and family over the years, will continue to purchase vehicles and encourage others to do the same. The team deserves an A+ from start to finish - you couldn't ask for a better overall experience. Sincerely, Jennifer C. Frost More

My entire experience with Karen Shepherd was excellent. After looking over the vast selection of cars at Mccluskey my wife and I settled on a 2008 Honda crv 4 wheel drive that looked like it just came off After looking over the vast selection of cars at Mccluskey my wife and I settled on a 2008 Honda crv 4 wheel drive that looked like it just came off the showroom floor. It was that clean. The thing I liked about Karen is that there was no funny business. Based on previous experiences with less-than-honest car dealerships and horror stories from friends, I was still alert and reading every word of my contract. Karen made a deal precisely as promised while she discussed the various financing terms and gave options, it was very laidback, honest, and not at all pushy. In addition to my car, I was given a voucher booklet for free and discounted oil changes/maintenance, and a discount voucher for a future car purchase. I would recommend to anyone looking for a new or used vehicle to contact Karen as she will do you right. More

I called the dealership to set up an appointment. They got Ken Frakes on the phone with me. He was very easy to talk with and had a good sense of humor which put me at ease very quickly. He asked me all t got Ken Frakes on the phone with me. He was very easy to talk with and had a good sense of humor which put me at ease very quickly. He asked me all the pertinent questions and listened to what we were looking for. this was confirmed when we met the same evening and he had the exact car we were hoping for sitting out front already warming up in the cold weather. We were a little early and he was already prepared and had a sign with our name on it in his hand! such a welcome! We took a test drive in the car which had the exact "white pearlish" exterior color and gray interior color along with the specs that we requested (most important was electric driver seat adjustments and sunroof). We already studied the engine/mechanics of the 4cyl that we wanted, so that was already established before the appointment. I was impressed with Ken's close attention to detail and staying within the price range that I requested without trying to oversell me on an increased price. I had no buyers remorse!! Ken worked with the manager, Dave Anderson, to get us the right price and deal that was very satisfactory to us. Dave was firm but flexible enough to make things work for us concerning payments. We felt confident in our dealings with Dave and the final results. Ken was very courteous to me and my wife during the whole process... offering coffee, etc while we were waiting and working out the arrangements. We have had a couple questions since buying the car and Ken has been very responsive to my e-mails. Chris Hacker, the business manager, was also very fast and efficient in doing all the necessary paperwork and going over any issues or options with us for things like gap insurance. It was getting late and she was busy, but handled things great for us. We had a trip planned out of town for the weekend and our new Chevy Malibu was a real joy to ride as we got to test some of the cool features including OnStar and XM radio. We were impressed with the smooth ride and pick up and passing capabilities and climbing hills for a 4 cylinder car. We would highly recommend Ken and the team at McCluskey Chevrolet to our friends or anyone we know who needs a great car car with the right price and special team service! Sincerely, Joe and Julie Chovan More