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McCluskey Chevrolet

Cincinnati, OH

3.4
559 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 559 reviews

April 11, 2011

I talked with Karen Shepherd letting her know that I was interest in a new jetstream blue corvette. She did not have this color on her lot. She advised me that she would be able to locate one for me in a v More

by DSPENCER919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KAREN SHEPHERD, Karen Shepherd
April 07, 2011

the price was very clear mark was very friendly and very helpful so glad i decided to drive the 50 miles to look at and buy my truck Mark Rose was the best salesman i have ever dealt with in all the years i More

by doug hannan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark rose
April 02, 2011

Franko Trovato was extremley helpful in helping me purchase my new HHR. He told me about the car. He showed me the features. I got to test drive the car. He was very nice and professional. He expl More

by hlstory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franko Trovato
April 01, 2011

Karen was amazing!!! She worked very well with our deal and put forth the effort we needed to get the car we wanted. She was patient while I tried to find the right color!! I really enjoyed working with More

by michelleann70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd, Karen Shepherd
March 31, 2011

My experience in dealing with Rachel was exceptional! She was very friendly, outgoing, and showed that she truly cared about my car buying experience. Rachel went above and beyond what was expected. Sh More

by savvyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel K. Martin
March 28, 2011

WOW! Such great, attentive service. Took my friends car in for damage estimate, was there at 8:10am & was out by 8:30, with report emailed to me, printed out as well. John Koeninger, Body Shop Mgr was thor More

by Eric R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Koeninger
March 18, 2011

Just want to say thank you to Keith McCluskey! I purchased a vehicle and had some minor issues with it.It has been handled by Mr. Mccluskey himself in a very professional and timely manner. I will b More

by trrtek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rose, Rich Heimbrock, Richard Heimbrock
Apr 01, 2011 -

McCluskey Chevrolet responded

I want to thank Tom Ralston! First, for driving 150+ miles to do business with McCluskey Chevrolet. Second, for taking the time to share with Team McCluskey where we fell short on delivering the level of service we're all committed to delivering. Lastly, for being so prompt to update his review in DealerRater.com to fairly explain how we were able to meet and maybe even exceed his expectation of what a dealership should do to create loyal repeat customers. Tom, call me peersonally when you're ready to replace that beautiful Monte Carlo. Sincerely, Keith McCluskey Direct to my desk...513-679-9179

March 10, 2011

This was my first car buying experience and it was a wonderful one. I will be a customer for life to this dealership. Their customer service is top of the line and very professional. They respect you More

by jackie1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Kelsey and Bay G
March 09, 2011

The service I had at MCcluskey was exceptional and they were very accomadating to the need that I needed. They also gave me all the possible options that were avaiable within my price range. Leaving me wit More

by Artlkay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Gaines , Tim Shaw
March 08, 2011

We Wanted a HHR Chevrolet, and my friend bought a HHR We Wanted a HHR Chevrolet, and my friend bought a HHR Chevrolet from you, and loves it. When we got there Karen Shepherd was there to help us in ev More

by lbailey20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd, Karen Shepherd
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