
McCluskey Chevrolet
Cincinnati, OH
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Very good service. Our salesperson was super(Tony B). Got us what we wanted and very helpful. I highly recommend him! I would definitely buy from them again and specifi Our salesperson was super(Tony B). Got us what we wanted and very helpful. I highly recommend him! I would definitely buy from them again and specifically ask for him! Thank you, McCluskey Chevrolet! More
My Rep Savanah never followed up on anything she said she would. I dropped my car off for service at 10 am on Tuesday and I gave up by Friday when they hadn’t even touched my car. I called the manager and le would. I dropped my car off for service at 10 am on Tuesday and I gave up by Friday when they hadn’t even touched my car. I called the manager and left a message instead of calling me back he made Savannah do it. Terrible customer service! My family has all Chevys but I think it’s time for a change. What’s the point of making an appointment when there is no follow through. More
My Family and I had a wonderful experience with Donetae at McCluskey Chevrolet! We are so happy with our new vehicles!! I highly recommend shopping for a car here. at McCluskey Chevrolet! We are so happy with our new vehicles!! I highly recommend shopping for a car here. More
I had a service issue to deal with, and worked with Robert Wells (service advisor). Robert is great to work with and great with communication. I can be a pain to deal with sometime as a customer, b Robert Wells (service advisor). Robert is great to work with and great with communication. I can be a pain to deal with sometime as a customer, but Robert was awesome. I will go back to McCluskey for service based on my experience with him. More
Service is outstanding - professional, efficient and at or below estimated cost. Fully aware of what services are necessary and reviews with each visit or below estimated cost. Fully aware of what services are necessary and reviews with each visit More
I was extremely disappointed after my appointment at this dealership. My parents have purchased several new as well as a couple used vehicles from this dealership so I had very high expectations. I completed dealership. My parents have purchased several new as well as a couple used vehicles from this dealership so I had very high expectations. I completed the pre approval online, was then contacted by a salesman to complete the pre approval/ provide more information to him. I gave all accurate Information including how much I had to put down as well as my trade in Information for my current vehicle. I told him specifically what type of vehicle I wanted to be in and after running the numbers I was given a certain price range to stay in per the banks/finance dept. I found a couple vehicles I liked in that determined price range and set up a time to come in person to the dealership. Upon arrival and after talking in person I was told the exact opposite of what I was told on the phone as far as the pre approval and price point approved for. I made the trip to the dealership which is about 40 min out of my way to be told they couldn’t do anything for me. When only a few days prior I was told I was approved based on the financial dept as long as I stayed under a certain price point, which I did. I feel per their Facebook advertisement I should be entitled to their $1000 Amex gift card since I was not approved at the dealership after being told I was certainly approved over the phone pre approval process. I am very disappointed More
Worst cotomer service I have ever experienced. After being rudely told by George Vinny that him or management won't take my calls and won't deal with me After being rudely told by George Vinny that him or management won't take my calls and won't deal with me More
very nice facility, friendly staff, and extremely knowledgeable. it was easy to get an appointment. I highly recommend this dealership to anyone looking for a vehicle or just to have a vehicle servic knowledgeable. it was easy to get an appointment. I highly recommend this dealership to anyone looking for a vehicle or just to have a vehicle serviced More
Finance for everyone not really I told them what was looking for even told them the vehicle's I was interested in how much I could put down They tried to put in a new car with a down payment I couldn't looking for even told them the vehicle's I was interested in how much I could put down They tried to put in a new car with a down payment I couldn't afford I know my credit isn't perfect why I went to them but they had nothing for me and when I asked for the $1000 card cause they couldn't get me a vehicle they said they had a offer for me which was new car down payment I couldn't afford after I told them what could put down More