
McCluskey Chevrolet
Cincinnati, OH
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The people that I worked with at McKluskey answered my every question and went out of the way to find the exact car I was searching for, delivered it to my work for a 24 hour trial, all on a tight time sc every question and went out of the way to find the exact car I was searching for, delivered it to my work for a 24 hour trial, all on a tight time schedule. When it came to financing terms they were flexible in helping me finance the way I desired, again working with my busy schedule to have paperwork ready so I could be in and out the door. All in all, a great purchasing experience. More
I am going out of town for the Holiday weekend, Karen made sure I got in for an oil change, tire rotation, and inspection. I was greeted promptly when I arrived, my car was taken in right away and it was made sure I got in for an oil change, tire rotation, and inspection. I was greeted promptly when I arrived, my car was taken in right away and it was complete sooner than time given. Tim has worked with me a couple different times now and he goes above and beyond, he kept me informed the whole time I was waiting. I also needed a part for my Husband's truck and he sent somebody out to pick it up from the Dodge Dealer while I waited. I could not ask for a better service experience! More
When I first went to McCluskey, I was very upset with the way everything was going. We were only showed one car out of the 3 we picked. Honestly, nothing was going right for my boyfriend or I from sales to s way everything was going. We were only showed one car out of the 3 we picked. Honestly, nothing was going right for my boyfriend or I from sales to service. It seemed like we were being tossed around. Once we were able to contact a manager, our problems were taken care of and 47 days later we finally got our car back. I appreciate the fact that they did fix most problems for us and we did buy as is. Next time I will make sure the car was inspected before I test drive. More
Outstanding dealership. Everyone is professional and courtesy. I would recommend them to my friends and family. See you there for new/used vehicle or service. courtesy. I would recommend them to my friends and family. See you there for new/used vehicle or service. More
Walt Kelsey far exceeds all of my expectations when it comes to any of the above categories. He is the only person I feel comfortable dealing with, when buying an automobile. He makes our experience as comes to any of the above categories. He is the only person I feel comfortable dealing with, when buying an automobile. He makes our experience as smooth as it could possibly be. Whether we are there for a general service, or buying a new a vehicle, he always brings a level of comfort, trust, and follow through that any customer would be highly satisfied with. I have, and will always continue to recommend Walt and McClusky Chevrolet as the only place to go for your new or used car buying experience! Thank you Walt for everything you have done for our family! More
I was called on the phone to travel to McCluskey for a car appraisel of my used 2005 Nissan Altima. When I walked into the dealership I was greeted very professionally. I was looking for a Nissan Altima ( car appraisel of my used 2005 Nissan Altima. When I walked into the dealership I was greeted very professionally. I was looking for a Nissan Altima (SL) from 2 prior dealerships. When I test drove the cars from the previous dealerships I was escorted in the vehicle with the salesman. When I went to McCluskey they let me test drive the car by myself. I was impressed by this action. The previous dealerships had a hard time trying to get me financed for the Nissan. I have driven and owned Nissan's for the last 15 years. I really wasn't expecting to purchase anything but a Nissan. When I drove the 2011 Chevy Cruze LTZ, it pretty much had all the options that I was looking for with a slightly lower price than the Nissan's. The only real drawback was the engines (1.4 liter) power. With the fuel mileage rating, I could probably live with a little less power than what I was used to. After talking with the salesman (Dan Hoffman) he stated that he would probably be able to get me the car for the price I was looking for! After negotiating a little I was able to drive the car off of the showroom floor! I was estatic and so excited, having not ever doing this before. I am very inpressed by the courtesy and enthusiasm of McCluskey along with the terrific salesman (Dan Hoffman). More
I have purchased several new and used vehicles from Walt Kelsey over the years. During each purchase, Walt has put his personal touch on each purchase. I will coninue to purchase all my vehicles from Walt Kelsey over the years. During each purchase, Walt has put his personal touch on each purchase. I will coninue to purchase all my vehicles from Walt and have encouraged my family and friends to do the same. Walt knows the car business and has the skills to make each purchase a delightful experience. More
Walt was very friendly and responsive. He always kept us in the loop as to what was going on with the car. Walt helped us figure out what was the best option for us. in the loop as to what was going on with the car. Walt helped us figure out what was the best option for us. More
I am very pleased with this buying experience. I went on the internet to find what I wanted the sales person return a personal introduction email to me within five minutes I told him what I wanted. When I the internet to find what I wanted the sales person return a personal introduction email to me within five minutes I told him what I wanted. When I arrived at the dealership the car was ready for a test drive. That was late in the evening on Saturday, I came back Monday, and the deal was done. I had some problems with my trade-in and they assisted me without hesitation. I had everything that I needed upon arrival because of the advance information. Job Well Done!! More
My interaction with McCluskey Chevrolet and Paul Cluxton on a new car purchase was hassle-free. Paul is honest and fair - what more could you ask for when buying a car. on a new car purchase was hassle-free. Paul is honest and fair - what more could you ask for when buying a car. More