
McCluskey Chevrolet
Cincinnati, OH
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I was very happy with their assistance in finding the right car. They were very informative in answering my questions regarding the vehicle, and Jim made it very clear that if I have additional questio right car. They were very informative in answering my questions regarding the vehicle, and Jim made it very clear that if I have additional questions or comments to please call him. Walt Kelsey was very helpful and professional in making our deal come to a successful end. I believe they should be strongly considered in buying a new vehicle. David Poeppelmeier More
I was assisted by an online sales representative by the name of Karen Shepherd. I am currently deployed in Afghanistan and purchasing the vehicle through an online sales rep was interesting but resulted in name of Karen Shepherd. I am currently deployed in Afghanistan and purchasing the vehicle through an online sales rep was interesting but resulted in an outstanding sale. I began with the online chevrolet, build your own feature. It was not able to find me a 100% match for my car of choice with all features. So I sent Chevrolet and email and 24 hours later they gave me a list of 5 dealerships, McCluskey being the first of their options, so I inquired about their 2011 Chevrolet Cruze LTZ, reviewing the website and seeing the car I wanted. Shortly after I received numerous inquisitive and informative emails from Miss Karen as well as invoice information, discount information, specific vehicle pictures and current condition, it having been a demo. She was very attentive to my needs and dealt with all of my concerns in a timely manner. Her assistance and guidance she gave my wife with the Power of Attorney to purchase the car was perfect. Once my wife arrived in Cincinnati she was greeted warmly and with a smile. All in all I give a heart felt thanks and a debt of gratitude to Karen Shepherd and McCluskey Chevrolet for making sure all my needs and wants where met without any hidden agenda, costs, manipulation, coercion of any kind. Great financing opportunity was forded to me as well as attention to detail on the vehicle. McCluskey also was able to offer me the lowest price on the vehicle and final OTD (out the door) price before any credit checks, employment or personnal information in comparison to a local dealer in my hometown as well as 2 others that had the specific car I was looking for. Great customer service, below kbb value for the car which was phenomenal on a fully loaded new car, extremely receptive and friendly. More
My initial experience with Don Smith was AWFUL. However, a phone call from Walt about that experience and I gave dealership another chance. Walt Kelsey is the epitome of FANTASTIC customer service. He hooke a phone call from Walt about that experience and I gave dealership another chance. Walt Kelsey is the epitome of FANTASTIC customer service. He hooked me up with Dan Hoffman and the two of them were not going to let me leave without the perfect vehicle that fit me, both financially and economically! I would recomend to anyone this dealership, especially if you are a first time buyer or someone that has no credit history like myself. I would like to extend a THANK YOU to both Walt Kelsey and Dan Hoffman for all their help. They are STARS in my book!!!!!! Thank you again, LuAnne Schuster More
I had been looking around the area trying to find information on the new 2012 Cruze. Karen was the most helpful person I spoke to. She turned a bad experience into a great experience. She was able to information on the new 2012 Cruze. Karen was the most helpful person I spoke to. She turned a bad experience into a great experience. She was able to get me the information no one else would; and helped me get my car ordered hassle free. The car came in well ahead of the schedule and Karen worked with my schedule to get everything finalized. She answered my emails promptly and even when she wasn't working. I would absolutely recommend McCluskey Chevrolet (and Karen) to anyone looking for a new car. More
Ryan was extremely helpful in finding exactly what i Ryan was extremely helpful in finding exactly what i wanted. I was on a very tight time schedule and they made everything happen fast enough to make Ryan was extremely helpful in finding exactly what i wanted. I was on a very tight time schedule and they made everything happen fast enough to make my sons football game. I was really appreciated and even though he lost you got me there in time. Thank you to the employees of McCluskey for your great help. Thank you Scott Payne More
I have purchased my last two vehicles from Walt Kelsey and will not deal with anyone else in the car industry. The level of service was exceptional during and more importantly after both of my purchases. and will not deal with anyone else in the car industry. The level of service was exceptional during and more importantly after both of my purchases. He has found a way to remove the stress from the car buying experience and along with his team; they support your vehicle for the duration of your ownership. He supplied me with more than fair trade in offers each time we worked together and followed this with offering exceptional pricing on both vehicles that I purchased. I would advise anyone who is looking for a new or used car to call McCluskey Chevrolet and ask for Walt! More
Glen Allen was very helpful with my new car purchase (Chevy Eco Cruz 2011) He exceeded my expectations. This is the third car that I have bought from McCluskey and had high expectations from previous pu (Chevy Eco Cruz 2011) He exceeded my expectations. This is the third car that I have bought from McCluskey and had high expectations from previous purchases. His attitude was like that of a friend and neighbor not a sales person! I bought the Cruze for my son and Glen was extremly helpful with the fine points of my situation. I didn't think it was possible at this time and thanks to Glen and the McCluskey team who worked hard to give me everything I wanted and needed, I was able to help my son. The McCluskey Team are "good people". We were so happy with the purchase that my husband bought a new Camero the next day. We will tell everyone who will listen to go to McCluskey's for their car purchase and service needs for the best experience in the Tristate! A Satisfied Life-Long customer, Janice Whitaker More
Karen and Victoria were GREAT! I was there to purchase a useed vehicle and told them my needs. We looked at a few and they showed mr the 2011 Chevy Cruze, It fit all of my needs and was a great price. I was useed vehicle and told them my needs. We looked at a few and they showed mr the 2011 Chevy Cruze, It fit all of my needs and was a great price. I was a little apprehensive about buying a brand new car, but they both worked with me endlessly and got me financed and I am estatic about the new car I am driving and very pleased with the experiance that I had at McCluskey Chevy. More
We went to the dealership just to look around and get an idea of what we wanted. We knew we wanted to replace both of our cars, but had not planned on doing so on the same day, or even at the same dealershi idea of what we wanted. We knew we wanted to replace both of our cars, but had not planned on doing so on the same day, or even at the same dealership. Mark was very professional and made us feel like he had known us for years. It was such a great experience; we will definitely be back to McCluskey when it is time to replace our vehicles again. I would highly recommend Mark to anyone looking for a vehicle. More
Karen made it such a pleasure to buy a new car at McClusky Chevrolet. She went out of her way to make us feel comfortable and she worked hard to get us a good deal on our trade in. She got us the col McClusky Chevrolet. She went out of her way to make us feel comfortable and she worked hard to get us a good deal on our trade in. She got us the color car we wanted and had it there super quick even though it had to come from another dealership. She did a great job of explaining everything to us and showed us how everything worked in our new car and where everything was located. She answered every question we had. She was wonderful and I hope I have the pleasure of doing business with her again someday! More