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McCluskey Chevrolet

Cincinnati, OH

3.4
559 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 559 reviews

September 16, 2011

I was very happy with their assistance in finding the right car. They were very informative in answering my questions regarding the vehicle, and Jim made it very clear that if I have additional questio More

by David J. Poeppelmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gibson sales,Walt Kelsey sales manager
August 31, 2011

I was assisted by an online sales representative by the name of Karen Shepherd. I am currently deployed in Afghanistan and purchasing the vehicle through an online sales rep was interesting but resulted in More

by kingsoldier29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd, Karen Shepherd
August 18, 2011

My initial experience with Don Smith was AWFUL. However, a phone call from Walt about that experience and I gave dealership another chance. Walt Kelsey is the epitome of FANTASTIC customer service. He hooke More

by lulu86869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Kelsey/Dan Hoffman, Dan Hoffman
August 16, 2011

I had been looking around the area trying to find information on the new 2012 Cruze. Karen was the most helpful person I spoke to. She turned a bad experience into a great experience. She was able to More

by lcook28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shephard, Karen Shepherd
August 15, 2011

Ryan was extremely helpful in finding exactly what i Ryan was extremely helpful in finding exactly what i wanted. I was on a very tight time schedule and they made everything happen fast enough to make More

by joananns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Powers, Walt
August 13, 2011

I have purchased my last two vehicles from Walt Kelsey and will not deal with anyone else in the car industry. The level of service was exceptional during and more importantly after both of my purchases. More

by Steve P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Kelsey
August 11, 2011

Glen Allen was very helpful with my new car purchase (Chevy Eco Cruz 2011) He exceeded my expectations. This is the third car that I have bought from McCluskey and had high expectations from previous pu More

by jan1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Allen
August 08, 2011

Karen and Victoria were GREAT! I was there to purchase a useed vehicle and told them my needs. We looked at a few and they showed mr the 2011 Chevy Cruze, It fit all of my needs and was a great price. I was More

by stevenelson72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd, and Victoria Franklin, Karen Shepherd
August 01, 2011

We went to the dealership just to look around and get an idea of what we wanted. We knew we wanted to replace both of our cars, but had not planned on doing so on the same day, or even at the same dealershi More

by kyockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
July 30, 2011

Karen made it such a pleasure to buy a new car at McClusky Chevrolet. She went out of her way to make us feel comfortable and she worked hard to get us a good deal on our trade in. She got us the col More

by mkim65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd, Karen Shepherd
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