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McCluskey Chevrolet

Cincinnati, OH

3.4
554 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 554 reviews

December 04, 2012

Gary Reed is a new Sales person but my buying experience with him was just fine. He was friendly, listened to my desires in a suv, and made a recommendation that I bought. I am quite happy with the 2012 Cap More

by brackejk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Reed
October 27, 2012

I purchased a 2006 f150 from McCluskey Chevrolet. I was told that it would be checked over thoroughly befor I received it. After getting the vehicle home I raised the hood and found hoses dry rotted. Two More

by hoopty66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Shaw, Keith McCluskey
June 24, 2012

Their sales person on Galbraith wanted wanted to give me $1,000 for my 2004 ford pick up truck, exchanged for a 1998 old vehicle with extremely high miles. They were treating me like I was a stupid blonde, More

by caseyr4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
multiple sales persons, from both dealerships
Jul 06, 2012 -

McCluskey Chevrolet responded

Thank you for taking the time to bring this to my attention. I'd like to reiterate that this is in no way a reflection of how we do business. No question, that your experience was unacceptable, not only to you, but to our entire organization. There will clearly be reprimands to the appropriate individuals for their lackluster behavior. Allow me to apologize on behalf of our entire organization for the treatment that you received. I am open to whatever type resolve might be in order here. Please contact me at your earliest convenience. Mike Kelsey President McCluskey Chevrolet e:kelseym@mccluskey.com p: 513-739-2277

June 01, 2012

This is the second car I have bought from McClusky Chevrolet and Karen Shepherd in 10 months.Last July I bought a new Malibu and just bought a used car from her this week. Karen is so personable and r More

by dammorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd
May 07, 2012

Richard Heimbrock is an outstanding man. He listened to exactly what we were looking for and delivered. I never got that "sleazy" car sales-man feel from Richard. He was professional and compas More

by 2009Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Heimbrock
April 18, 2012

they are the best in cincinnati !there shop is clean thruogh out it .they used all gm parts worked with the insurancce company of the guy how rended us great! the body fit looks like new and neverbeen h More

by 2012avalanche
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chad joe and techs, Chad Wessendorf, Brian Worley
April 16, 2012

i had a 2011 GMC Sierra pickup 4x4.. traded it in for a 2012 chevy malibu marcus was very helpful i'd recommend asking for him More

by northwoodsman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marcus jones
February 22, 2012

Made it very easy to purchase car even with having bad credit.I would and will recommend this dealer to family and friends,will be a return customer More

by sprather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Heimbrock, Richard Heimbrock
January 26, 2012

i have bought two new cars from mccluskey every thing i have asked of them they have done and outstanding work for us ! always remember they our human beings treat them like you want to be treated ! More

by 2012avalanche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessy tony humbert jeremy huber
January 17, 2012

I called and made appointment for Volt recall per the Certified letter from GM president. I was told by the rep that I had to wait for 10 days for parts to arrive and that appointment would take 3 hours More

by macryan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
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