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McCluskey Chevrolet

Cincinnati, OH

3.4
559 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 559 reviews

February 17, 2014

We were most impressed with the outstanding customer service we received from Don Butts. He spent time with us and had us test drive both the Equinox and Traverse which we were interested in leasing. More

by lbstarr713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Butts
Feb 26, 2014 -

McCluskey Chevrolet responded

Thank you for sharing your story! Don does an exceptional job and we are grateful to have him on our team. We appreciate your feedback and hope to see you again. Please follow us on Facebook and Twitter! Take care, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

February 10, 2014

I gave the high rating because of Donald Butts. He asked me the key question: "What would it take to get your business today". Having a sales background myself,I could appreciate and respect the question.He More

by donaldnoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Butts
Feb 12, 2014 -

McCluskey Chevrolet responded

Thank you for your feedback. Donald is a great asset to our team and he will be happy to hear you have spoken so highly of him. Please let us know if we can do anything for you in the future. Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

February 05, 2014

I felt like I was treated fairly and handled with professionalism and respect. The dealership experience is extremely comfortable and up to date. The employees were all courteous and as timely as pos More

by sethmarsh19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Summerlin
Feb 06, 2014 -

McCluskey Chevrolet responded

Thank you for sharing your experience! We believe every customer deserves fair treatment and respect. Our commitment to you is quality, efficient service and I am happy to read we provided that. We appreciate your feedback and hope to work with you again. Please let us know if you need anything else and have a great day! Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

February 02, 2014

My overall experience was very positive. Paul Cluxton did a great job at explaining everthing necessary for me to make an informed decision. High woudl highly rate Paul to anyone looking to purchase a c More

by sponge15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 05, 2014 -

McCluskey Chevrolet responded

Thanks for these kind words about your experience with Paul! One of our top priorities is providing our guests with all the information they need to make a decision that is right for them. I am pleased that Paul showed you our commitment to this and found you a great new car. We hope to see you back for any of your future needs! Sincerely, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 30, 2014

I came to Mccluskey with a trade in and not so great credit and i walked out with a brand new car (which i have NEVER had a brand new car) everyone I was in contact with made the transition smooth and m More

by kadiecoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hiltz, Jim Rooney
Jan 30, 2014 -

McCluskey Chevrolet responded

Thank you for sharing your experience! We do our best to help our customers get into the car that fits their wants and needs. Your story was enjoyable to read and you can always expect quality, professional service when working with our dealership. When you get a chance, please follow us on Facebook and Twitter! Have a wonderful day and we hope to see you again. Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 29, 2014

First time buying a new car and the experience was seamless. Amber was a gem and helped me figure out my payment and financing, and didn't make me feel foolish and didn't talk down to me. She was very More

by sojourn4storm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Hoskins, Mark Hiltz
Jan 30, 2014 -

McCluskey Chevrolet responded

You’re welcome and congratulations again on your new car! We believe every customer should feel welcome and be treated with respect. We appreciate your recommendation and for taking the time to tell us about your experience. Please let us know if you need anything else and have a great day! Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 26, 2014

For the past several months, I had been looking all over For the past several months, I had been looking all over for a used car that fit within my budget, preferably a Dodge Avenger. I had sold my car, but More

by cherokeelakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Holleran, Corbin Stamper
Jan 27, 2014 -

McCluskey Chevrolet responded

Congratulations on your new car! Greg and Corbin do an exceptional job and we are pleased to read about your excellent experience with them. We appreciate your recommendations and look forward to seeing you again! Follow us on Facebook and Twitter to stay in the loop with our current deals and events. Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 23, 2014

The reason I am giving Paul Cluxton a score of 5's is that he could not have been more helpful, curtious and profession. He answered all my questions, explained all the programs and help determain which More

by shutzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

McCluskey Chevrolet responded

Thank you for the positive feedback! We are elated to hear about your pleasant experience with Paul. He demonstrates our commitment to providing the best customer service and our value of professionalism. We hope to see you again in the future and have a great day! Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 23, 2014

Paul provided fanstastic customer service. He was able to get us the deal we were wanting! Even after he sold us the Tahoe, he followed up with us to make sure the SUV was running smoothly. I would highly re More

by sgwalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

McCluskey Chevrolet responded

Thank you for your recommendation and welcome to the McCluskey Chevrolet family! We make sure every customer is taken care of during and after their vehicle purchase. Feedback is also very important to us and we appreciate you sharing our fantastic experience with Paul. Please don’t hesitate to contact me if you need anything else and have a great day! Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

January 21, 2014

Very professionalism, able to answer all questions. Went above the call even though store could not help me with the vehicle I was looking for. Offered to follow up if my needs change or if they can help i More

by krista77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2014 -

McCluskey Chevrolet responded

Thank you for your positive feedback. We are disappointed we were unable to find the right car for you, but will be sure to let you know as soon as we find one that fits your needs. Your comments help us make sure we stay on track to providing superb customer service. Please let us know if you need anything else and have a wonderful day! Sincerely, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

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