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McCluskey Chevrolet

Cincinnati, OH

3.4
559 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 559 reviews

March 23, 2014

Brad Pope is a excellent sales representative! His customer service skills and willingness to work with his potential clients speaks for itself. Had it not I would not be driving a BRAND NEW 2014 Che More

by asullivan75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Pope
Mar 24, 2014 -

McCluskey Chevrolet responded

Congratulations on your Chevrolet Malibu. I am happy to hear you are enjoying your purchase. At McCluskey Chevrolet, we strive to ensure that no question or concern goes unanswered and it's delightful to know that Brad was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future. Best Regards, "Chuck Maly, GSM malyc@mccluskey.com 513-679-9160"

March 08, 2014

LACK of CUSTOMER SERVICE! My husband and i went there twice sales men woukd just see us and no hi no how can i help. More

by djborja
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one bothered
Apr 01, 2014 -

McCluskey Chevrolet responded

Please accept my sincerest apologies for your experiences at our dealership. We want all customers to feel welcome and I am very disappointed by your story. I will take the appropriate steps to make sure that never happens again. If there is anything I can do to repair the situation, please contact me at your earliest convenience. I appreciate you bringing this to my attention and hope to hear from you. Sincerely, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

March 06, 2014

The staff was helpful, personable, professional, knowledgeable, understanding, and determined to assist me with my financial situation, and so I was able to obtain a slick new car for the first time More

by Fast_n_Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
And Fin. Mgr., Vince Summerlin
Mar 07, 2014 -

McCluskey Chevrolet responded

You’re welcome and congratulations on your new car, Lonnie! We appreciate your kind comments and loyalty for our store. Please don’t hesitate to contact me or visit us if you need anything. Thank you for the review and have a great day! Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

March 05, 2014

Thanks a lot Corbin we really enjoy or new car we will be back soon to get another car we really enjoyed buying a car from u see u in about a year and again thanks a lot More

by cece25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2014 -

McCluskey Chevrolet responded

Congratulations on your new car! We believe car-buying should be easy and enjoyable and we are elated to hear about your great experience with Corbin. Please let us know if you need anything! We appreciate your business and look forward to seeing you again in the future. Take care, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

March 03, 2014

Purchased a 2014 Chevy Equinox 2LT. Dealer had to find the car I wanted since there were certain options I wanted and did not want. It took a few days but they found the vehicle I wanted and the color. Th More

by ChevyPat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Butts
Mar 03, 2014 -

McCluskey Chevrolet responded

Pat, Congratulations on your new Chevy Equinox and thank you for sharing your experience! We do whatever it takes to get our customers into the car that they want. We appreciate your business and hope to see you again! Take care, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

March 02, 2014

Don was quick and made my new car buying experience a great one. Delivered the car to me outside, showed my car features to me set up my onstar. Everything was great. Made sure I had every comfort of hom More

by Jasonw900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Butts, Don Butts
Mar 03, 2014 -

McCluskey Chevrolet responded

Jason, Thank you for the wonderful review! Don does an exceptional job and we are grateful to have him part of our team. I enjoyed reading your story and appreciate you taking the time to leave your feedback. Please don’t hesitate to contact me or visit us if you need anything else! Take care, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

February 25, 2014

Went here due to their advertised guaranteed credit approval at new car sales at Kings Auto Mall.Had a certain credit issue that I talked with the finance Mgr before I made an appointment.I was assured More

by keyfob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Johnson
February 23, 2014

Very courteous and respectful. Had a great selection to choose from. The dealership is state of the art. Service vented and waiting area amazing. And s no pressure sales approach. More

by ryan3427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stureold
Feb 26, 2014 -

McCluskey Chevrolet responded

Thank you for sharing your experience! You can always expect friendly, professional service when you come to our store. Please let us know if you need anything else and have a great day! Best, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

February 20, 2014

First time buyer at this Chevy Dealership, and may be the last!!!!!!!!!!!!! I received a new Chevy Equinox from my husband for Christmas on December 23, 2013. Well by January 20 2014, I had lost my Equinox More

by BARRYB68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amber Hoskins
February 17, 2014

Don Butts was knowledgable friendly through and went out of his way to help me. I would definitely choose him again to do business with. He made sure I knew all about my car. He set up on star for me, and More

by Ajmower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Butts
Feb 26, 2014 -

McCluskey Chevrolet responded

Anna, We are thrilled to hear about your wonderful experience with Don! Customer service is our top priority and your needs come first. We appreciate your business and look forward to seeing you again in the future. Take care, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

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