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McCluskey Chevrolet

Cincinnati, OH

3.4
545 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 545 reviews

July 27, 2024

Virginia made the process smooth and easy. Excellent service. Hope to keep buying from them for long time. More

by Jansen Carmona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virginia Corley
Jul 28, 2024 -

McCluskey Chevrolet responded

Hi Jansen, we're glad to hear you found Virginia was so knowledgeable and helpful! Thank you again for choosing McCluskey Chevrolet, INC. and we hope to see you again.

July 22, 2024

Jessica was incredible. Every step of the way she worked with me to find the perfect car. On our first call, I told her what I was looking for and what I would not consider More

by Thechefcarino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Williamson
Jul 26, 2024 -

McCluskey Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Jessica here at McCluskey Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

July 22, 2024

Just filled bankruptcy: Contacted Fresh start head start to purchase new vehicle. Very easy process but pic of vehicle I looked at is not vehicle that was delivered. Was driven to me not placed on a truck w More

by Daniellef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Schuhart
Aug 14, 2024 -

McCluskey Chevrolet responded

If this issue is still unresolved, please call 513 741 1111 to be directed to the appropriate staff members for your resolution. Thanks.

July 17, 2024

We are new to the area moving from Palm Coast Fl in 2022. We have only dealt with McCluskey for servicing our car. More

by rdhellmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dozier
Jul 19, 2024 -

McCluskey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 07, 2024

Will tell you anything to sell you a car. Was told last July when I purchased my vehicle that to come back in a year and the would refinance my loan in order to lower my monthly payment. When More

by ed_l_atkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donte , Mark Hiltz, Chris Hacker, Adam Simon
Jul 08, 2024 -

McCluskey Chevrolet responded

Thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (513) 741-1111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Jul 08, 2024 -

ed_l_atkins responded

You should honor what you told me when I purchased the vehicle a year ago. If you are able to do that then there is a chance we can do business in the future. If you can not honor your word then I will make sure I do all my future car buying somewhere else and I will let anyone I know who is looking to buy a car to look elsewhere

June 08, 2024

Love my new truck. Antoine Wilson was my sales rep and was great to work with...explained everything. Brad Pope did the financing and was also a pleasure to work with More

by 737ocean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Wilson - Brad Pope
Jun 12, 2024 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

June 06, 2024

Easy purchase but very dishonest. Bought a $31,000 Malibu that came with a dent in the door. Said they would make sure it got fixed. Got an $800 estimate and guess what, 2 years later More

by larryldicus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Hoffman, Eric Dirheimer, Richard Heimbrock, Don Butts, Mike Drescher, Ken Hetzer, Craig Kinsley, Victoria Franklin, Greg Halko
Jun 07, 2024 -

McCluskey Chevrolet responded

Without your real name, we cannot research your claim. I do know that IF we made a promise to have a repair performed, we would have done it. The employees you mention are employees that haven't worked here, many of them, for close to a decade. We are unsure why you are writing a review 2 years later/after the fact, but we don't re-visit purchases that were made as long ago as yours appears to have occurred.

Jun 07, 2024 -

larryldicus responded

That is my real name. I had to pick employee names to be able to pay the review. You 100% did promise to fix the debt that was in the car when it was delivered. I got the estimate and then I wouldn’t get and response or reply’s I still stand by my poor rating You can make it right but I don’t see it happening

May 14, 2024

Very good service. Our salesperson was super(Tony B). Got us what we wanted and very helpful. I highly recommend him! I would definitely buy from them again and specifi More

by My Queen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony B
May 15, 2024 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 04, 2024

My Rep Savanah never followed up on anything she said she would. I dropped my car off for service at 10 am on Tuesday and I gave up by Friday when they hadn’t even touched my car. I called the manager and le More

by Melissa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Savannah in service and I believe Gary the manager terrible customer service
May 07, 2024 -

McCluskey Chevrolet responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 01, 2024

I waited on in a timely fashion. Also I was offered other perks. Job well w More

by Dbrockdbrock8124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady. Couldn’t remember her name
May 03, 2024 -

McCluskey Chevrolet responded

Thank you for choosing McCluskey Chevrolet as your first choice for all your automotive needs!