
McCluskey Chevrolet
Cincinnati, OH
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Had an excellent experience from test drive to purchase. We had the best car buying experience of our lives at McCluskey Chevrolet. Our salesman, Justin Huber, was friendly, honest and straightforward. For We had the best car buying experience of our lives at McCluskey Chevrolet. Our salesman, Justin Huber, was friendly, honest and straightforward. For the first time, it felt like a salesman was genuinely looking out for our best interest!! There was NO rush and NO pressure to buy and the financing was painless. I would recommend this dealership to anyone in the market for a vehicle. More
Poor customer service Attempted to make an appointment for a engine repair and got the phone runaround. I decided to go to another dealer. Won't be back Attempted to make an appointment for a engine repair and got the phone runaround. I decided to go to another dealer. Won't be back More
Service Department I purchased a vehicle from this dealership two months ago. The sale experience was A++ however when I went to get my routine oil change, I experienc I purchased a vehicle from this dealership two months ago. The sale experience was A++ however when I went to get my routine oil change, I experienced a lot of confusion. When I scheduled the appointment they didn't say anything about driving my car directly to the garage. So I parked my car, walked in I didnt know where to report to. I went to the cashier area and they were like just pull it in. They really should have explained that when the appointment was made. I believe the customer service of the service department needs improvement they should reflect the same service of the sales department. If I didn't have a warranty contract with this dealership I would not get anymore oil changes here. However since I'm under contract I have no choice. Hopefully the next experience is better since I been through the process. More
Exceptional Sales Lady!!!! Great Customer service. Victoria was patient with me from the very first day. I had been car shopping for awhile and my experiences with some sales agents were not very pleas Victoria was patient with me from the very first day. I had been car shopping for awhile and my experiences with some sales agents were not very pleasant so by the time I got to mccluskey I was very guarded. When I met victoria, I explained to her what I was looking for in a new car and some of my concerns. She assured me that she could help me find the car I want. it took me a while to find my car (malibu) and every time I met with Victoria, she was friendly, patient and answered all my questions. Thanks Victoria for the great service you provided as well as changing my perception of sales agents.. More
2015 Silverado truck. WOW! We was looking at newer used trucks, but ended up buying a new one due to price. We are very happy with our purchase, and just loved our salesman Jus We was looking at newer used trucks, but ended up buying a new one due to price. We are very happy with our purchase, and just loved our salesman Justin. More
I love my new car! My sales agent was Brody Wolf. His service to me and my family in shopping and choosing the right car for my needs and desires was invaluable. He was My sales agent was Brody Wolf. His service to me and my family in shopping and choosing the right car for my needs and desires was invaluable. He was helpful, courteous, informative and very patient. From the time I came on the lot until the time I drove off in my new car, took about five hours. Brody worked very hard to make sure that all of my questions were answered and accommodated me in every way necessary. Thank you Brody! More
Great Experience! Broderick Wolf did a great job with helping us find the perfect car that fit our needs and price. We are very pleased with our Chevy Cruze and it was Broderick Wolf did a great job with helping us find the perfect car that fit our needs and price. We are very pleased with our Chevy Cruze and it was all around a great experience! More
Could not be happier with my car or price This was my first time buying a vehicle and when I told a family member who is a car salesman of a different co. the car and price I have he told me t This was my first time buying a vehicle and when I told a family member who is a car salesman of a different co. the car and price I have he told me there is something wrong with the car and there is no way they are selling it for that. Could not be happier with my car and the help I received from my salesman. More
They did good went to mccluskey chevy on colerain for a chevy Malibu. They had a couple different ones to chose from, the next day I went home with my chevy malibu. went to mccluskey chevy on colerain for a chevy Malibu. They had a couple different ones to chose from, the next day I went home with my chevy malibu. More
Be glad he's on your team I have bought two cars from Mccluskey . One used almost two years ago and now a new one both have water issue . When it rains the inside of car gets s I have bought two cars from Mccluskey . One used almost two years ago and now a new one both have water issue . When it rains the inside of car gets soak . Its unbelievable that a new car can have that issue . Im am however thankful for how my salesman handle the whole situation, Bill Stouffer did everything he could to help make the situation better ! All though both my car experiences went bad . I was so impressed with how Bill handed the situation. I work in customer service and know how important it is to take care of the customer for returning business by word of mouth . I will not hesitate to send business too Bill . I think you should have Bill show some of your other employees what good customer service means !!! More