McCluskey Chevrolet

Didn't know buying a car could be so easy Last Friday I went in to purchase a new car. I had been in an accident the week before and my car was totaled so needless to say I was not planning on Last Friday I went in to purchase a new car. I had been in an accident the week before and my car was totaled so needless to say I was not planning on buying a new car anytime soon. I purchased a 2014 Ford Fiesta from Tony Semona. I had only bought a car from a dealership once before and I can say both experiences were completely different. Tony was there to help me and answer any questions I had because it wasn't just about making the sale for him but rather me getting the car that I needed. I will definitely be recommending him and McCluskey to anyone I know in the Cincinnati area that needs to buy a car. I am so happy with my purchase and it's all thanks to Tony. More

Great Experience We purchased a new 2015 Malibu at McCluskey and the Sales Rep Tony Semona made it an enjoyable experience. This probably happens often, but he was the We purchased a new 2015 Malibu at McCluskey and the Sales Rep Tony Semona made it an enjoyable experience. This probably happens often, but he was there helping us through the process two hours after the dealership closed. It meant a lot for him to stay there and work with us even though it was late. Tony never pressured us with the sale. He was very personable, professional, and made buying a car simple. We highly recommend Tony Semona as he can answer any questions you have. One of the things that we were impressed by was the commitment to our satisfaction. He wanted us to come back to him for any questions/concerns/comments we had in the future, and didn't just want to get the sale over with and for us to leave. More

Willing to please......great customer care! I had a recent problem with McCluskey after a car buying experience, after making my complaints known, I was immediately contacted by Karen and she ma I had a recent problem with McCluskey after a car buying experience, after making my complaints known, I was immediately contacted by Karen and she made the bad taste in my mouth disappear. Everyone I dealth with, including the service department was willing to go above and beyond tomake my situation much better. More

Start to finish, great sales experience We just leased a new 2015 Cruze at McCluskey. We worked with one of the Internet team sales managers, Corbin Stamper. It was unlike any new lease expe We just leased a new 2015 Cruze at McCluskey. We worked with one of the Internet team sales managers, Corbin Stamper. It was unlike any new lease experience I've ever had at a dealer, and this is my third. This guy was legitimately invested in our desires from the start, found us ways to save money we never even would have considered (e.g. - money off residual for having a competitive lease under our same address), and never ever ever pressured the sale. He encouraged us to visit other dealers and said his offers would bring us back, and he was absolutely right. He was genuinely respectful and professional throughout. We love Corbin and couldn't be happier with what we walked out with. More

Straightforward and responsive Having dealt with several dealerships both past and present our experience with McCluskey and specifically our sale rep Rich Heimbrock was straightfor Having dealt with several dealerships both past and present our experience with McCluskey and specifically our sale rep Rich Heimbrock was straightforward and positive. Rich has our highest recommendation. In full contrast with another local high volume dealership which was both dishonest and pressurized. My own career sales in a very different field gives insight to the process. Rich Heimbrock is one of the good ones. More

Had an excellent experience from test drive to purchase. We had the best car buying experience of our lives at McCluskey Chevrolet. Our salesman, Justin Huber, was friendly, honest and straightforward. For We had the best car buying experience of our lives at McCluskey Chevrolet. Our salesman, Justin Huber, was friendly, honest and straightforward. For the first time, it felt like a salesman was genuinely looking out for our best interest!! There was NO rush and NO pressure to buy and the financing was painless. I would recommend this dealership to anyone in the market for a vehicle. More

Service Department I purchased a vehicle from this dealership two months ago. The sale experience was A++ however when I went to get my routine oil change, I experienc I purchased a vehicle from this dealership two months ago. The sale experience was A++ however when I went to get my routine oil change, I experienced a lot of confusion. When I scheduled the appointment they didn't say anything about driving my car directly to the garage. So I parked my car, walked in I didnt know where to report to. I went to the cashier area and they were like just pull it in. They really should have explained that when the appointment was made. I believe the customer service of the service department needs improvement they should reflect the same service of the sales department. If I didn't have a warranty contract with this dealership I would not get anymore oil changes here. However since I'm under contract I have no choice. Hopefully the next experience is better since I been through the process. More

Exceptional Sales Lady!!!! Great Customer service. Victoria was patient with me from the very first day. I had been car shopping for awhile and my experiences with some sales agents were not very pleas Victoria was patient with me from the very first day. I had been car shopping for awhile and my experiences with some sales agents were not very pleasant so by the time I got to mccluskey I was very guarded. When I met victoria, I explained to her what I was looking for in a new car and some of my concerns. She assured me that she could help me find the car I want. it took me a while to find my car (malibu) and every time I met with Victoria, she was friendly, patient and answered all my questions. Thanks Victoria for the great service you provided as well as changing my perception of sales agents.. More

2015 Silverado truck. WOW! We was looking at newer used trucks, but ended up buying a new one due to price. We are very happy with our purchase, and just loved our salesman Jus We was looking at newer used trucks, but ended up buying a new one due to price. We are very happy with our purchase, and just loved our salesman Justin. More