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McCluskey Chevrolet

Cincinnati, OH

3.4
559 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 559 reviews

February 15, 2016

HONEST DEALERSHIP I had been looking for a truck for over 4 months .traveled to over 20 dealerships with In 100 miles from my home , a lot of promises and headaches fro More

by booboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JUSTIN HUBER
January 22, 2016

Family oriented. Best car buying experience yet! This was by far the best car buying experience I have encountered. I have bought 5 vehicles over the years at dealerships both large and small. McCl More

by Rick Kloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Smith
January 03, 2016

Best deal experience Very professional dealership. The only issue I had was the considerably lower trade in value I was offered I went from a Chevy to a Chevy. But was not More

by Snowman88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Even
December 12, 2015

I will not purchase from this dealer. I will not and would not recommend this dealer for a new car purchase. The showroom is beautiful and inviting. As for sales staff, I would not recomme More

by vanman007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Butts
Dec 28, 2015 -

McCluskey Chevrolet responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Regards, Chuck Maly, GSM, malyc@mccluskey.com, 513-679-9160

December 05, 2015

Thank you Greg Neftzer and Mike Davis Was a long process due to i wanted a more expensive car. But Greg & Mike was courteous and professional. Please note that i usually do not write rev More

by David Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Neftzer Mike Davis
Dec 08, 2015 -

McCluskey Chevrolet responded

David, thanks so much for the wonderful compliments! I couldn't be more pleased to hear that Greg, Mike and the team were described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Warm regards, Chuck Maly, GSM, malyc@mccluskey.com, 513-679-9160

October 28, 2015

A rocky start, but a good finish I contacted McCluskey because they said on their website that they could get financing for anyone. I had been turned down by other dealers because muc More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Hamilton, Andrew Rogers
Nov 04, 2015 -

McCluskey Chevrolet responded

Congratulations on your new vehicle, Alex. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Andrew was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

October 21, 2015

Terrible Bought a kia 18 months ago with a power train warranty and now it is a void warranty when I needed to use it. Claiming third party warranty company w More

by Dps5209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Studdard
Nov 04, 2015 -

McCluskey Chevrolet responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

October 16, 2015

Retained patronage After an initially bad experience at McCluskey that almost turned my wife and I away from dealing with them again, Gary Freese and Rob Watkins stepped More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Freese, Rob Watkins
Oct 20, 2015 -

McCluskey Chevrolet responded

JB, thanks so much for the nice review! Gary and Rob are key components of our team here at McCluskey Chevrolet and they will be very happy to hear about your experience. Thank you for your recommendation as well. Please come back to see us if you need anything at all. Best regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

October 14, 2015

Thank you Andy! Andy paid attention to what we wanted and also what we didn’t want and never at any time made us feel pressured to buy a car. I have told everyone wh More

by Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Geier
Oct 16, 2015 -

McCluskey Chevrolet responded

What an enjoyable review to read, Teresa! It is reassuring to know that Andy provided you with a hassle-free and welcoming shopping experience. McCluskey Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Kind regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

September 27, 2015

Please Read!!! After a horrible experience at Jeff Wyler Chevrolet in Eastgate, I contacted Mccluskey. Not only did they give me a price that was much better for th More

by Lmbutler79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 02, 2015 -

McCluskey Chevrolet responded

McCluskey Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We look forward to working with you again! Best regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

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