McCluskey Chevrolet

Unbelievable experience with this dealership. Placed a deposit on a vehicle on 12/20. Dealt with a manager to work out the “deal” for the vehicle in transit. Sales guy updated us periodically with the ETA deposit on a vehicle on 12/20. Dealt with a manager to work out the “deal” for the vehicle in transit. Sales guy updated us periodically with the ETA of the vehicle and even sent us screen shots from the GMC global website, showing us exactly where the vehicle was. Sent all of our info in for financing and they even ran our credit (we have a credit monitoring subscription that alerted us). My husband contacted the sales guy yesterday to see if the delivery date had been updated, and was told the vehicle had been sold. We then called the dealership and asked to speak to the manager we dealt with, and he would not take our call. At that point my husband asked to speak to any manager available, and was transferred to “Brad.” He sincerely apologized and stated he would do anything he could to make it right - even a potential dealer trade to get us what we wanted. Called back today and was told we did not speak to “Brad.” Someone at the dealership impersonated the manager. I have never experienced anything like this in my life. It’s been a complete nightmare and no one has offered us an accurate explanation of what really happened. Our deposit was made on 12/20 and it supposedly sold on 12/24. (Yet were just told earlier this week it’s ETA was 1/3). They still have our deposit, and I don’t anticipate we will get that back unless we seek legal counsel. To be the highly toted “#1 Chevy dealership in the US,” this experience tells me different. Please beware. They are dishonest and tell lie after lie to cover their backs. More

Reached out was pre approved and was ultimately ignored by the salesman he never returned any calls and never reached back out after selling the car that I asked him to hold for me . Very rude people and I by the salesman he never returned any calls and never reached back out after selling the car that I asked him to hold for me . Very rude people and I don’t recommend this place More

I found a clean, comfortable waiting room. There were friendly staff willing to answer question and help with problems concerning Onstar, the radio, or anything else troubling me. friendly staff willing to answer question and help with problems concerning Onstar, the radio, or anything else troubling me. More

Beautiful facility, nice ND friendly staff from start to finish! Will recommend this Dealership to all! finish! Will recommend this Dealership to all! More

Best dealership I have delt with for years. There caring for my unit and the way they go out of there way to adjusting to my schedule and needs including up grades I request is fantastic.. I've purchased tw for my unit and the way they go out of there way to adjusting to my schedule and needs including up grades I request is fantastic.. I've purchased two vehicles from them looking to get my wife to be a vehicle soon.. Great job guys!! More

My SUV was missing and I needed to get it fixed. I have to drive customers around on my job. I work for a large aerospace company and perception of quality is very important to our customers. It was crit to drive customers around on my job. I work for a large aerospace company and perception of quality is very important to our customers. It was critical that I get this fixed right away. I contacted BJ from Mvcluskey. He did an exceptional job resolving my issue. The technician gave me a detailed video, explaining the exact cause of failure and what the corrective action was. BJs ability to get things done and to work with people is simply world class. I would be pleased to have him working for me. Wanted to say a big 5 stars today and my car is running great. Thanks! More

Great customer service. Easy scheduling. And I like the video they take with a full car inspection. video they take with a full car inspection. More

Jeff was great to work with, very professional and kept me updated while I waited on my 2022 Corvette. me updated while I waited on my 2022 Corvette. More

Annoyed and upset that I paid $1100 for a repair that did not fix the issue that I reported. Then returned 3 days later to pay another $650 to fix the issue. Service representative did not listen to what not fix the issue that I reported. Then returned 3 days later to pay another $650 to fix the issue. Service representative did not listen to what I was explaining was the issue. Totally dismissed what I told them and diagnosed another expensive repair that could have waited. Out of pocket $1700 and $1100 was totally not necessary at this time. More

Extremely professional efficient and caring give these people a raise even if it is lunch treat great dealership gm needs to witness effectiveness of good customer service professionals .Have a nice day. people a raise even if it is lunch treat great dealership gm needs to witness effectiveness of good customer service professionals .Have a nice day. More