McCluskey Chevrolet

This dealership should be shut down. I guess they specialize in bait / switch scam deals because I was told IN WRITING that I could come out and take the car I was interested in for a 48 I guess they specialize in bait / switch scam deals because I was told IN WRITING that I could come out and take the car I was interested in for a 48 hour test drive. I was told the car would be retrieved from another lot and be ready to drive. I took a $35 Uber ride to get there, the sales guy swooped me away immediately "to talk finance" to which I replied I wasn't ready to buy, I was here for a test drive. I was told I MUST apply for financing first. I really wanted to drive this car, so I reluctantly filled out the credit app. The numbers they came back with were laughable. I do have challenged credit, which I was very upfront about. But these "deals" were all HUGE amounts down, the highest interest rates out there, and I found out later they were running my credit on deals I did not authorize - the next week I got a letter about my "finance application for a 2025 Chevrolet Trax." Funny, I told them I strictly in the budget range of $10,000 - 12,000. At the end, they finally admitted the car I wanted to test drive was NOT retrieved from another site and was not available. The entire trip and two hours were a complete waste of time. The only positive I can say is that the salesman, who is apparently a family member of the owner, did drive me home. What a bust. More

Service department sucks. Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed Very poor communication. I will would not recommend anyone to use the service department. My transmission went out on my 2018 Tahoe. My car was towed on 1/19/2025. I got it back on 3/24/2025. I had to call and text my advisor multiple times with little to no answer. I left messages for the service manager. Crickets. When the truck was ready l got a text with no call. I finally went to pick up my vehicle not knowing what my bill was going to be because my advisor never called me back. Tracy in service with another person did help me out. This was a very poor experience. I had not had the vehicle a year and feel l inherited someone else's problems. More

Excellent service in the amount of time. Love video of work being done. Great work. Love video of work being done. Great work. More

If I could 0 I would . Had the car not even a year and already have major issues that apparently they won’t fix bc I got my oil changes done at grismer and not through them Had the car not even a year and already have major issues that apparently they won’t fix bc I got my oil changes done at grismer and not through them! So unless you want to be sold a lemon stay far away! Also they gave 0 communication!! Had my car for two days just to tell me the warranty company won’t cover the cost even tho they should considering I’ve had it less than a year and kept up on all maintenance! Alberto is no help ! Also the front desk lady needs an attitude adjustment or change her line of work bc that’s not how to handle customer service! Again I’d stay far away from this company!!! I never write reviews so please take it from me and save yourself the headache! If I were you I’d go to Joesph airport Toyota , they do great business! More

The lack of communication was unacceptable. A simple update on the status of my vehicle would have made a huge difference, but instead, I was left completely in the dark. It’s incredibly frustr A simple update on the status of my vehicle would have made a huge difference, but instead, I was left completely in the dark. It’s incredibly frustrating when a company can do good work but fails miserably in keeping customers informed. This entire process has been disappointing, and I sincerely hope you take customer communication more seriously More

Andy O'Leary was a pleasure to work with. He was patient and kind. We ended up with the car we needed and wanted. Thank you. He was patient and kind. We ended up with the car we needed and wanted. Thank you. More

From start to finish “Pop” provided me with nothing but exceptional customer service! He was able to find a car that fit our families needs perfectly & truly exceeded our expectations for what we were look exceptional customer service! He was able to find a car that fit our families needs perfectly & truly exceeded our expectations for what we were looking for!!! We signed our contract and my car was delivered to me by early afternoon the next day. Free of charge!! The delivery driver was professional, punctual, and celebrated with me! Our whole process was done online/remotely! We went in looking for a used vehicle, with less miles than what we currently had! We signed for a brand new 2025 Chevy Trax Activ, fully loaded for less than the used vehicle we were looking at with 80,000 miles on it!! I am in love with my new car & get nothing but compliments!! I would recommend Pop to anyone and already have! He will work tirelessly for you & make sure that your family leaves in the vehicle that works best for you!! Beyond grateful 🖤 More

Bought a brand new truck about 4 months ago. At the 8k mile mark the transmission goes out. I’m a month out from my truck even being looked at because GM Roadside wouldn’t tow to this location. At the 8k mile mark the transmission goes out. I’m a month out from my truck even being looked at because GM Roadside wouldn’t tow to this location. No rentals available for a week after buying a brand new vehicle? What good is a bumper to bumper warranty if I’m still left stranded? More

Excellent service. Patrick Szabo is top notch. We bought a Trax for my daughter after my other daughter bought a Malibu. Patrick Szabo is top notch. We bought a Trax for my daughter after my other daughter bought a Malibu. More

Friendly people, but not very ‘expert’. Missed an oil change interval during COVID because they were booked and they told me “no problem - you were within the grace period”. Now warranty co Missed an oil change interval during COVID because they were booked and they told me “no problem - you were within the grace period”. Now warranty coverage was denied on a repair and no way to fix it but buy another car. More