McCarthy Hyundai
Olathe, KS
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Due to a hit-and-run totaling my Lexus. I bought a Due to a hit-and-run totaling my Lexus. I bought a Haundai Sonata SEL. For the last 10 years I have owned/loved Lexus. This new car search brought Due to a hit-and-run totaling my Lexus. I bought a Haundai Sonata SEL. For the last 10 years I have owned/loved Lexus. This new car search brought me between Lexus and this Haundai Sonata SEL. My salesman Terrence (and the GM) was patient, calm and informative. Together they put me in the best price and deal. They worked hard for me and my budget. Great customer service. Great dealership! Thank you!! More
Second vehicle we've purchased from Terrance. He is always very professional & helpful. Would recommend him to family & friends interested in buying from McCarthy Hyundai. always very professional & helpful. Would recommend him to family & friends interested in buying from McCarthy Hyundai. More
We traded two cars for a Santa Fe Limited. My sales person (Terrance McConnell), and the staff were very accommodating. My only complaint was that high was led to believe that the limited addition cont person (Terrance McConnell), and the staff were very accommodating. My only complaint was that high was led to believe that the limited addition contain everything like my Limited Tucson did. Because I bought the car before actually seeing yet, found out that it did not have a cargo cover. Therefore, I had to go to the parts department and order a new one for $200. I was told that they usually provided them but they must have ran out at the factory. More
Everyone was friendly from the first inquiry call to dealing with sales reps Peter Romano and Frank Bellmyer. Both were straight forward about costs with NO surprises. Used car purchase & allowed person dealing with sales reps Peter Romano and Frank Bellmyer. Both were straight forward about costs with NO surprises. Used car purchase & allowed personal mechanic to do pre-buy inspection. Really appreciated that convenience. More
I’m very disappointed with McCarthy Hyundia. 11/17 I brought the car in for diagnostics of sunroof not closing. I was told the tilt levers were binding up. They ordered the parts which I was requested t brought the car in for diagnostics of sunroof not closing. I was told the tilt levers were binding up. They ordered the parts which I was requested to pay for in advance. 11/24 they replaced the parts, before leaving the lot I tested the sunroof and it was doing the same thing it did prior to paying $559.01 for. The service Mgr Ryan McNiffen said, don’t worry will make good on the repair. 12/1 I bring the car back in to get the additional parts Ryan ordered to get my sunroof working. Now they tell me, I’m going to have to pay $1900 less the $559.01 to repair the sunroof $1340.99, because they need to order the entire sunroof frame to replace the cables that they THINK are bad. What kind of Certified Technician work at McCarthy Hyundia? They have now TWICE misdiagnosed the repair! I opened a case with Hyundia Customer Care, they denied the repair as a goodwill. Word of Mouth goes a long way! I pick up over 200 riders a day. I will tell them NOT to trust McCarthy Hyundia as Ryan McNiffen LIED to me. He promised to make good on the repair, I now am out$559.01 and have a broken sunroof. If you give them less then 5 stars, they have you redo the survey....Stare clear of McCarthy Hyundia in Olathe. A dishonest dealership!! More
I have hated buying a car in the past because it felt like they always tried to bait and switch. This dealership offered the same price that was advertised on websites & seemed to care about being upfron like they always tried to bait and switch. This dealership offered the same price that was advertised on websites & seemed to care about being upfront about pricing & availability. More
Pd $1800 for repair. Check engine light back on in less that 24 hrs...now they say car needs new transmission...another $3300. Complete Diagnostic??? that 24 hrs...now they say car needs new transmission...another $3300. Complete Diagnostic??? More
We had a very positive experience buying a new car at McCarthy Auto group. This is a repeat car buying experience with this car dealership. Terrence, our salesman, was a professional, polite, knowledgeab McCarthy Auto group. This is a repeat car buying experience with this car dealership. Terrence, our salesman, was a professional, polite, knowledgeable person who made this experience pleasant and helped us learn about the car we were purchasing. He was patient and informative. We would hoghly recommend Terence and EJ as professionals in a car buyong environment. More
The sales person had a good attitude and was truly concerned about helping me purchase a new vehicle. I would definitely refer Terrace in the future. concerned about helping me purchase a new vehicle. I would definitely refer Terrace in the future. More