McCarthy Hyundai

I was lied to about them trying to call me back as they did not even have my phone number and I checked my phone to be certain and sure enough, no call from them. They kept my drivers license and when I r did not even have my phone number and I checked my phone to be certain and sure enough, no call from them. They kept my drivers license and when I returned in my new car from Shawnee Mission Hyundai, I was lied to again by them telling me they could get me the same car I just bought for 600 less. I feel as though this was a really bad move on their part as they could not even match the price I was getting just hours ago. I was then confronted by a salesman who had just walked in the door asking who's brand new Sonata with 30 day tags from SM Hyundai was sitting out front with a dent in it!!!!! There was no dent in my car or someone would have had a dent in their head! I don't know who these arrogant poor salesman think they are but I highly recommend NOT even looking at a car at this dealership! This was the worst experience I have ever had with a car dealership. Please take my advice and overlook this dealership when in the market for a Hyundai. Love my '12 Sonata and got excellent service from Shawnee Mission Hyundai! More

I believe I was assigned the wrong sales person. Also when I visited the dealership another sales person told me that my situation would be best to even wait on a test drive. I did not hear back from an when I visited the dealership another sales person told me that my situation would be best to even wait on a test drive. I did not hear back from anyone for two days, so I went to Shawnee Mission Hyundai and had a very good experience for my purchase. More

I am a retired retail store manager and was in retailing over 33 years so I feel I am qualified to give an unbiased opinion to the enclosed survey. I visited McCarthy Hyundai on recommendation of a cust over 33 years so I feel I am qualified to give an unbiased opinion to the enclosed survey. I visited McCarthy Hyundai on recommendation of a customer of theirs, a very satisfied one. Mr Terrence, salesman and Mr Alan Hinderer, manager were very professional and adressed any and all issues to my satisfaction during the sales proces. I would recommend this dealership. Clint Jordan More

I have to say my husband doesn't like dealing with dealers and we bought a SUV with in 3 hrs. He was very impressed with our salesman (Chuck,)promptly greeted him, showed us some vehicles and we was o dealers and we bought a SUV with in 3 hrs. He was very impressed with our salesman (Chuck,)promptly greeted him, showed us some vehicles and we was off test driving. My husband was happy with the prices and how quickly the paperwork was all done. The staff there was all very friendly and willing to help us. Since then our daughter was wanting a new vehicle so went right there. I can't say enough on how much patience they had with her. She is very hard to please but they spent so much time with her, explaining things to and looking for a vehicle that fit her needs, wants and price. I have to say she was very HAPPY after we left. Thank you everyone. More

In the purchase of our 2011 Sonata, it was a very pleasant experience working with Terrance McConnell. He is a very knowledgeable and professional sales person and I would highly recommend him to al pleasant experience working with Terrance McConnell. He is a very knowledgeable and professional sales person and I would highly recommend him to all my friends and acquaintances. His ability to help in all situations is very admirable and greatly appreciated. Robert L. (Bob) Brown More

My sister and I are young professionals and both needed new cars at the same time, but were dreading the process. From the minute we walked in the door, the Hyundai team made us feel like family and answer new cars at the same time, but were dreading the process. From the minute we walked in the door, the Hyundai team made us feel like family and answered all of our questions with patience and honesty. We both had different criteria for what we wanted in a new set of wheels and they delivered everything we were looking for, plus great service. We were in and out quickly, but had a hard time leaving because we so enjoyed talking to Dale, Kim, and Steve. Thank you McCarthy Hyundai for a flawless experience, I will be recommending others to you in the future. More