McCarthy Hyundai
Olathe, KS
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So much easier and fair than I thought it would be. Terrence McConnell greeted me promptly when I arrived at the lot. He's a good salesperson because he's more interested in listening and asking questi Terrence McConnell greeted me promptly when I arrived at the lot. He's a good salesperson because he's more interested in listening and asking questions, than dumping a bunch of info on you. I'm just really happy with everything they did. They gave me an extremely good price, and were eager to earn my business. It was also apparent that they value your time, and consideration. More
My car buying decision at McCarthy Hyundai I enjoyed dealing with Kellin Storer and Kent Rose at McCarthy Hyundai. They were knowledgeable and professional so that buying the car was made easie I enjoyed dealing with Kellin Storer and Kent Rose at McCarthy Hyundai. They were knowledgeable and professional so that buying the car was made easier. The whole experience was great. More
NEVER AGAIN!!! I have never done business with a more disrespectful business. I am a loyal customer to the McCarthy Nissan Dealership, bought multiple cars there. I I have never done business with a more disrespectful business. I am a loyal customer to the McCarthy Nissan Dealership, bought multiple cars there. I figured that since I am always amazed at Nissan's customer service, every McCarthy dealership must be the same. NOT! The moment my daughter and I stepped into McCarthy Hyundai on a Saturday afternoon, all we heard was excuses of being shorthanded. No one could help us, no one could go for a test drive with us, no one went outside to show us even where the used inventory was. We drove by ourselves, mind you, there were two people sitting at desks in the lobby at this time. The next week on Wednesday, my daughter decided to buy the car despite the bad customer service. She loved the car. We waited 45 minutes to do paperwork at 7pm with maybe one other couple in the dealership. Frustrated!!!! I got a call today to come pick up the title and the check for her sales tax, only to drive all the way from Brookside to Olathe to be told IIIIIII would have to call TTHHEEEMMMM tomorrow to find out why THEY didn't write the check! Where has customer service gone? Really? I have to call for YOUR mistake? I'm still waiting to wake up from this nightmare! I love McCarthy Nissan...Chevy and Hyundai...never again! Bad Business! More
Excellent The entire experience was comfortable, I never felt pressured to do anything. The staff was friendly and they worked with me on price. First time Hy The entire experience was comfortable, I never felt pressured to do anything. The staff was friendly and they worked with me on price. First time Hyundai owner but I think I'm a lifer now. More
Kim Warner & staff Kim and Nikki, his assistant, helped answer all of my questions before I even car into the dealership! Kim and then Brian made the process smooth buyi Kim and Nikki, his assistant, helped answer all of my questions before I even car into the dealership! Kim and then Brian made the process smooth buying our new car and getting it to the dealership. Purchasing a car is a huge undertaking but the staff at McCarthy made it so easy and seamless! Thank you Kim and everyone on the McCarthy team! More
Recent Purchase of 2016 Santa Fe Sport Kim Warner provided excellent service throughout our purchase process and when an error with the quoted price was identified, he worked diligently tow Kim Warner provided excellent service throughout our purchase process and when an error with the quoted price was identified, he worked diligently toward a satisfactory solution. We are very happy with our new Santa Fe Sport. More
Good Experience Good experience although it took a little long to get the deal completed due to it being busy at the dealership at the time. Promptly took care of th Good experience although it took a little long to get the deal completed due to it being busy at the dealership at the time. Promptly took care of the ding that was in the door at delivery. Will recommend. More
It was great! Kim took time with me and explained things that seemed overwhelming to me. I am a widow and this was the first time buying a car by myself. I went to Kim took time with me and explained things that seemed overwhelming to me. I am a widow and this was the first time buying a car by myself. I went to 3 other dealerships that day and you outshined them all! Kim was warm and caring and was really interested in making sure I made the correct decision for myself. More
Great Experience Simple, efficient and friendly. Easy going experience that made car buying a breeze. Just wish they offered more for my trade-in so I kept my old car. Simple, efficient and friendly. Easy going experience that made car buying a breeze. Just wish they offered more for my trade-in so I kept my old car. More
Friendly Dealership this is the second car I bought from this dealership. The staff is friendly and works with you to make buying a car as hassle free as possible. this is the second car I bought from this dealership. The staff is friendly and works with you to make buying a car as hassle free as possible. More