McCarthy Hyundai Blue Springs

Bought a new car Rodney was great to work with. Attentive and took care of my concerns. He wasn't pushy. Very knowledgable about the vehicle and what he didn't know he Rodney was great to work with. Attentive and took care of my concerns. He wasn't pushy. Very knowledgable about the vehicle and what he didn't know he found the answer. There were no hassles and pushy after sales and costs slipped in when signing which was a relief. More

Excellent The buying experience was the best ever. Rodney did an excellent job. We would definitely purchase another from the dealership. Everyone was friendly The buying experience was the best ever. Rodney did an excellent job. We would definitely purchase another from the dealership. Everyone was friendly and helpful. More

Thrilled with Hyundai Decided to trade my car on Sunday and drove home with a new Hyundai on Monday. How great is that. Beautiful car, wonderful staff, incredible deal, HA Decided to trade my car on Sunday and drove home with a new Hyundai on Monday. How great is that. Beautiful car, wonderful staff, incredible deal, HAPPY wife. First Hyundai I have owned. Going to enjoy the ride. Thanks. More

I WOULD NOT RECOMMEND THE COLLISION/PAINT DEPARTMENT I bought two Hyundai’s (at McCarthy’s Blue Springs Hyundai) in 2008, which we still own today. One (mine) is kept in a climate controlled garage al I bought two Hyundai’s (at McCarthy’s Blue Springs Hyundai) in 2008, which we still own today. One (mine) is kept in a climate controlled garage alongside my 2014 corvette. The Hyundai may be an 08 but it has only 50,000 miles on it. I have had all of my maintenance (including all scheduled maintenance) done at the dealership. I didn't feel that there should be issues with paint fade, or rust on any part or parts of the auto. Not just because of the low miles, but because it is always stored in a climate controlled garaged. But still I know things happen. I had a problem with rust on the wheels a few years ago & they were refinished to my satisfaction, at my cost. THE PROBLEM-I had noticed paint fade on one of my windshield wiper arms. Again I was willing to have the work done at my cost (which I did). When the car was returned to me, there were runs in the paint. The service manager told me to give it a day or so and see if it didn't even out. (Trip 1) Well it didn't even out so I called and made an app. to have it redone. When I arrived for my app. I was told they were over booked and that I would need to set up yet another app. to have the work done. (Trip 2) This time before making the drive out there (which I was going to do anyway because I needed new wiper blades) I called first and spoke with the body shop manager to be sure they had time to work on my car that day. This time he told me that he was not going to repaint the parts due to the runs in the paint…Wait a minute...WHAT?! He said that I had been told there was no guarantee on the work to be performed. (Trip 3) With that being said, let me tell you that I have bought four new autos from the McCarthy Auto Group since 2008. One for myself and three for other family member. Furthermore I have been doing business with McCarthy Auto Group since the 90's because I feel I get a good value for the dollar and I have never encountered a problem that was not resolved to my satisfaction. I know the previous body shop manager, I believe his name was David, would have never of let this happen. He was a real asset to the dealership. But if the service (body shop manager) will return a car to the customer with runs in the paint, and refuses to make it right goes without saying why he would not guarantee the work. I have never meet the body shop manager, & have only spoke with him this one time over the phone. This is the first time I have experienced an employee at this dealership not going out of their way to see the customer satisfied. This is not a bad dealership, just a bad employee. More

dealer experience I don't remember all the names but, they were all great. The salesman took me to the car I wanted right away and guided me thru the process with exper I don't remember all the names but, they were all great. The salesman took me to the car I wanted right away and guided me thru the process with expertise as did everyone I ended up dealing with including the service dept. More

Terrible 2+ years! Purchased from McCarthy Hyundai a 2011 Sonata in August 2013. Danny Black salesman, was extremely strange and uncomfortable to deal with (including Purchased from McCarthy Hyundai a 2011 Sonata in August 2013. Danny Black salesman, was extremely strange and uncomfortable to deal with (including calling my cell phone at least 6-8 times after purchase and I stopped answering) When we went to license the vehicle we found out the title had been switched with another white Sonata somewhere in Missouri and it took us over 18 months to get that straightened meanwhile we received numerous tickets for being illegally licensed. Paint began chipping off the front bumper almost immediately, however it was repaired for us, but by summer/Fall 2015 the paint was chipped horribly all over the vehicle, and I began shopping for an SUV and to trade my Sonata. We also received a recall notice regarding the engine and rod bearing issues. I contacted McCarthy and received emails from Caleb Zimmerman offering to help me locate a preowned luxury SUV (I stated early on I was not interested in another Hyndai) He was friendly via email and attempted to stay in contact and help me with the specific criteria I had. In the meantime a small local dealership ran the car fax on my Sonata while I was test driving their vehicle and informed me my Sonata had been wrecked in 2012, more than a year prior to our purchasing the vehicle. *That then answered why we had so much trouble with the paint* This information was NEVER disclosed to us and I contacted Caleb Zimmerman for help in trying to sort it out. He faxed me 19 pages of documents from our purchase of the vehicle. Almost all documents had both mine and my husbands signatures, however on the car fax itself, only my signature appeared, and not on a signature page, just randomly placed at the top of the pages with a line drawn under my name ('copy and pasted' we firmly believe as I can guarantee we would have never purchased ANY vehicle that had been in an accident at all, let alone air bags deployed!) McCarthy offered no apologies and made no attempt to try and make things right, only stuck by their guns saying they disclose everything and our signatures were there (somehow?), they would do nothing to rectify it or take responsibility. (salesman Danny Black was no longer with them, not surprising) Despite being beyond upset and had verbalized as such, we STILL gave them yet another chance to earn our business and regain our trust and went and looked at a 2012 Cadillac SRX they had for sale, as we had decided that was the vehicle we wanted. We test drove it, they made a fairly low offer on our sonata and frankly acted like they didn't want to be bothered with it because of the recall. They would not negotiate one dollar on their SRX and honestly didn't care one bit about keeping our business or trying to make anything right - or even attempt to give us any kind of positive resolution to this disaster situation. After walking away from the SRX we wanted, the salesman and manager said my car should be scheduled for service immediately to fix the recall issue, and when my husband did that, the service department told us a completely different story,-- that the recall had not been launched yet (although we received a card in the mail saying it was and my VIN was affected) Service would not even schedule my car for repair, and I had gotten extremely anxious and worried about safely driving the vehicle as it constantly acted like it was going to stall and die in the middle of the road. Less than a week later we found an exact SRX at Hendrick Cadillac, who went above and beyond to earn our business and genuinely seemed appreciative to have us as customers. They made us a great deal for our trade and their vehicle, we are very happy with the purchase and everyone we dealt with at the dealership. McCarthy will never have any of our business again. More

Great experience. All around wonderful people . We even had our son with us and all staff were great with us and him! Will definitely be sharing our expe experience. All around wonderful people . We even had our son with us and all staff were great with us and him! Will definitely be sharing our experience with people More

Wonderful test driving and purchase experience. Our experience was excellent. No pressure tactics at all. Mike Huskey, & D.J Johnson are first rate employees and you should be proud to have them. Th Our experience was excellent. No pressure tactics at all. Mike Huskey, & D.J Johnson are first rate employees and you should be proud to have them. The finance man was friendly and helpful but I cannot remember his name. More

Awesome experience at McCarthy Hyundai Buying a car here met and exceeded my expectations. Got a good price and had great service. I was trading in a Hyundai and was looking for another gre Buying a car here met and exceeded my expectations. Got a good price and had great service. I was trading in a Hyundai and was looking for another great car, McCarthy did not disappoint in the slightest. More

Excellent experience! Tony Robertson was excellent to work with. He was pleasant, professional, and very knowledgeable. He explained things clearly in terms I could underst Tony Robertson was excellent to work with. He was pleasant, professional, and very knowledgeable. He explained things clearly in terms I could understand and was extremely accommodating and helpful. I'm impressed with his service and very pleased with my experience. More