McCarthy Chevrolet

Professionalism Ruben and his assistant were incredible. More interested in the relationship with the customer and not pushy. Stopped in one day just to look, Ruben t Ruben and his assistant were incredible. More interested in the relationship with the customer and not pushy. Stopped in one day just to look, Ruben talked to us about the different types of cars. We stewed in it a couple days. Went to a different dealership where we were being pushed to buy a car. Didn’t feel right, so we came back to Ruben. He showed us multiple cars and was willing to make sure we got what we wanted and not what he was just trying to sell. More

Overall good We started with having to find someone to help us. Once we did, Tyler was extremely helpful. We test drove a few vehicles and decided to purchase the We started with having to find someone to help us. Once we did, Tyler was extremely helpful. We test drove a few vehicles and decided to purchase the 2020 Traverse. We were happy with the experience, but a little disappointed with options we thought we were getting per our discussion. Tyler did his best to make up for it and we appreciated that. Overall the experience was good. More

Great experience Evan and Eathan really made the process easy and stress free I could be more satisfied my my purchase I got a great interest rate on my new 2019 S Evan and Eathan really made the process easy and stress free I could be more satisfied my my purchase I got a great interest rate on my new 2019 Silverado More

Great staff, easy & fast process I was in and out within 2 hours & 15 min. Sales staff & sales manager nailed exactly what I was looking for. Best & easiest car buying process ever. I was in and out within 2 hours & 15 min. Sales staff & sales manager nailed exactly what I was looking for. Best & easiest car buying process ever. I’m extremely satisfied with every aspect. I highly recommend McCarthy! More

Sales I did a KBB rating and McCarthy contacted me via internet/text. I had conversation via computer/text with “someone” and they made a lot of empty promi I did a KBB rating and McCarthy contacted me via internet/text. I had conversation via computer/text with “someone” and they made a lot of empty promises or should I say LIES. They asked for my VIN#, mileage, payoff on vehicle, etc. I told the person “talking” via computer/text that I would NOT go below or much below trade in so if they couldn’t do that there was no reason to waste my time or their time. That person said “it’s end of month and manager is giving amazing deals and I know we can get close or I wouldn’t have u come on to dealership.” I said, “okay.” They asked for me to fill out prequalify and we will have all paperwork ready since u r on limited time. NO PART OF THAT WAS TRUE. The person I dealt with, Tyler, knew nothing about my car, including VIN#, mileage or what I said about my trade in “wanted and needed” amount. Tyler looked shocked and then chose to attempt to lecture me about buying a car, putting money down,etc and he was VERY RUDE AND UNPROFESSIONAL. Do not lie to me to get business because that will NEVER happen due to lies and I professionalism. More

Great experience. Ryan in finance was great to work with. Thanks for everything. Kade was my sales person and was very pleasant. Thanks second car I have bought here. Ryan in finance was great to work with. Thanks for everything. Kade was my sales person and was very pleasant. Thanks second car I have bought here. More

Best experience Ivan was great and very easy to work with. He took his time when I couldn’t decide between two different cars. He was very personable go see Ivan at M Ivan was great and very easy to work with. He took his time when I couldn’t decide between two different cars. He was very personable go see Ivan at McCarthy Chevrolet in Olathe! Thanks Ivan! More

Friendly, prompt and fair. Tim and the team of guys worked so well together. Like a well oiled machine. The process was fast, friendly and professional. Already referred 2 pe Tim and the team of guys worked so well together. Like a well oiled machine. The process was fast, friendly and professional. Already referred 2 people. More

Wish I never would have bought my car from them. I purchased my last car through McCarthy and was very impressed with the service and professionalism I received which is why I decided to go back. Un I purchased my last car through McCarthy and was very impressed with the service and professionalism I received which is why I decided to go back. Unfortunately, I had a horrible experience. My salesperson could not tell me about all of the features of my vehicle, said they would find out and get back to me and never did. The check engine light came on the first night I took it home. I had to take it back to the dealership three times for miscellaneous reasons, the Gap insurance policy was cancelled due to non-payment from the dealership, I called and left several messages for the finance manager and never heard anything back. My sales person was no longer working there and I left messages for the sales manager who never returned my calls. I ended up paying over $16,000 for a 2014 Kia Sorrento with over 80,000 miles. I also found out I was approved for another lender with a lower interest rate and McCarthy never got back to them. I will never purchase another vehicle through McCarthy Chevrolet in Olathe More

Very good experience Help was great and efficient. Easy to work with. They helped find exactly what I was looking for. They helped find a car within my budget and did what Help was great and efficient. Easy to work with. They helped find exactly what I was looking for. They helped find a car within my budget and did whatever it took to find me the right car. More