McCarthy Chevrolet Lee's Summit
Lee Summit, MO
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Service center My daughter in law (whom is deaf) needed service work on her car. No one in the family was able to go with her to assist with communications. I called My daughter in law (whom is deaf) needed service work on her car. No one in the family was able to go with her to assist with communications. I called the Service Center at McCarthy Lee’s Summit and spoke with Courtney. I explained to Courtney the situation and the help we needed. Courtney met my daughter in law at the front and took care of everything perfectly. It was such a relief to have the assistance. I asked McCarty to recognize Courtney and communicate our appreciation for her helpfulness in taking care of things and for going the extra steps to ensure we were taken care of. Thank you Courtney. More
Excellent service I came in without an appointment. They squeezed me in for an oil change. Great staff - friendly and welcoming. No pressure to get other services. Defi I came in without an appointment. They squeezed me in for an oil change. Great staff - friendly and welcoming. No pressure to get other services. Definitely will go back! Thanks Dillion H. More
Above and Beyond These guys spent the time answering every question and helping me fine the right vehicle for me. They stayed way past closing time to get the whole pr These guys spent the time answering every question and helping me fine the right vehicle for me. They stayed way past closing time to get the whole process done in one day, and I was satisfied with everything. Thanks for everything. More
the worst service department If I can give a minus zero to the service department I would this place was a nightmare from service department personnel to the service manager Scott If I can give a minus zero to the service department I would this place was a nightmare from service department personnel to the service manager Scott Bailey. I went there to get my tire replaced, the tire was replaced with a different tire charge me extra for Mounting of what they quoted me. I wouldn’t recommend this place to anybody and I would never go back there for anything😡 More
Walter Jones was great to work with. Walter Jones was an excellent salesperson to work with. We saw the Yukon online and it didn't have pictures posted yet. Walter took the time to take Walter Jones was an excellent salesperson to work with. We saw the Yukon online and it didn't have pictures posted yet. Walter took the time to take a video with his phone of the vehicle and send it to us to check out. The process of buying was very easy and they were attentive to our needs. Everyone there was very friendly and helped in any way they could. More
Exceeded Expectations I was in search of a used black Chevy Impala. Salesman, Walter Jones, informed me that there weren't any currently available on the lot but made me aw I was in search of a used black Chevy Impala. Salesman, Walter Jones, informed me that there weren't any currently available on the lot but made me aware of alternative options. The following day, he called and advised me that he had located one for me. After reviewing the details of the vehicle, not only did the car he found meet my expectations but his perseverance to ensure I purchased the car I desired exceeded my expectations! More
Very pleasant salesman Walter Jones very knowledgeable Great experience Walter Jones helped felt comfortable. So wish could deal with one person on talking about dollars don't like the back and forth but Great experience Walter Jones helped felt comfortable. So wish could deal with one person on talking about dollars don't like the back and forth but it for done and I'm happy thanks More
Overall Wayne worked with me couple times and was very patient! He answered every question i had ! Overall a great experience! I will be referring my family a Wayne worked with me couple times and was very patient! He answered every question i had ! Overall a great experience! I will be referring my family and friends who are in the market right to Wayne! More
Painless Very helpful and easy to work with. Honest and up front. No b.s showed us everything that I needed so there was no long wait. Very helpful and easy to work with. Honest and up front. No b.s showed us everything that I needed so there was no long wait. More
Good experience Excellent job by service center/collision center. Pleased with repairs and cleanliness of truck when finished. Good communication by Jason Nelson thro Excellent job by service center/collision center. Pleased with repairs and cleanliness of truck when finished. Good communication by Jason Nelson throughout process. Thank you! More