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McCarthy Chevrolet Lee's Summit

Lee Summit, MO

4.0
388 Reviews

945 Southeast Oldham Parkway

Lee Summit, MO

64081

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Showing 388 reviews

June 19, 2018

Service center My daughter in law (whom is deaf) needed service work on her car. No one in the family was able to go with her to assist with communications. I called More

by McCarthy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Walker
Jun 20, 2018 -

McCarthy Chevrolet Lee's Summit responded

Thank you for the excellent feedback! We're thrilled Courtney was able to help and take the extra steps needed to ensure your daughter in law was taken care of. We appreciate your business and look forward to working with you again!

June 16, 2018

Excellent service I came in without an appointment. They squeezed me in for an oil change. Great staff - friendly and welcoming. No pressure to get other services. Defi More

by Jb410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillion Hoffmann
Jun 18, 2018 -

McCarthy Chevrolet Lee's Summit responded

Thanks for sharing your experience. We are thrilled to hear we were able to get you in for an oil change. Please reach out if there is anything we can help you with in the future.

June 15, 2018

Above and Beyond These guys spent the time answering every question and helping me fine the right vehicle for me. They stayed way past closing time to get the whole pr More

by Meagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Woolston, Jake Witt, Dylan Ogron
Jun 18, 2018 -

McCarthy Chevrolet Lee's Summit responded

Thanks for the wonderful review, Meagan! Please reach out if there is anything we can help you with in the future.

June 13, 2018

the worst service department If I can give a minus zero to the service department I would this place was a nightmare from service department personnel to the service manager Scott More

by Maria0528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Bailey, Courtney Walker
Jun 14, 2018 -

McCarthy Chevrolet Lee's Summit responded

Maria, we sincerely apologize for the issues regarding your recent service experience. We appreciate your patience, and for allowing us to work this out together. Should you need anything further, please do not hesitate to reach out. Best, Karl Kramer, Communications Director 913-800-1155 kkramer@mccarthyautogroup.com

June 08, 2018

Walter Jones was great to work with. Walter Jones was an excellent salesperson to work with. We saw the Yukon online and it didn't have pictures posted yet. Walter took the time to take More

by JRogge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Jones, Kevin Henry
June 08, 2018

Exceeded Expectations I was in search of a used black Chevy Impala. Salesman, Walter Jones, informed me that there weren't any currently available on the lot but made me aw More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Jones, Chris Lee, Jake Witt
June 03, 2018

Very pleasant salesman Walter Jones very knowledgeable Great experience Walter Jones helped felt comfortable. So wish could deal with one person on talking about dollars don't like the back and forth but More

by Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Jones, Kevin Henry, Eric Ficenec
Jun 04, 2018 -

McCarthy Chevrolet Lee's Summit responded

Thank you for the review! We appreciate your business.

June 03, 2018

Overall Wayne worked with me couple times and was very patient! He answered every question i had ! Overall a great experience! I will be referring my family a More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Henry, Wayne Rodgers
Jun 04, 2018 -

McCarthy Chevrolet Lee's Summit responded

Ashley, thank you for recommending us and for choosing McCarthy! We are truly grateful for customers like you.

June 02, 2018

Painless Very helpful and easy to work with. Honest and up front. No b.s showed us everything that I needed so there was no long wait. More

by Pat42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Harral, Mike Lesher
Jun 04, 2018 -

McCarthy Chevrolet Lee's Summit responded

Thank you for the review! We are thrilled to hear we were able to provide a 5-star buying experience.

June 01, 2018

Good experience Excellent job by service center/collision center. Pleased with repairs and cleanliness of truck when finished. Good communication by Jason Nelson thro More

by Love trucks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
Jun 04, 2018 -

McCarthy Chevrolet Lee's Summit responded

Glad to hear it, thank you for the review!

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