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McCarthy Chevrolet Lee's Summit

Lee Summit, MO

4.0
388 Reviews

945 Southeast Oldham Parkway

Lee Summit, MO

64081

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Showing 388 reviews

January 31, 2019

Proud to be in the McCarthy Family! We’ve done business with McCarthy multiple times now, every single experience has been a good one. Our salesman Charlie always does his best to make s More

by mrsLizNix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Trumps
Feb 01, 2019 -

McCarthy Chevrolet Lee's Summit responded

Wow, thank you for the fantastic review! We are delighted to hear about your experience and appreciate your loyalty.

January 31, 2019

Another satisfied customer Always .. always!!! A great experience with service and sales at McCarthey Chevrolet Lee’s Summit 👍🏼 Please Keep Charle Trumps around to making ca More

by 1chevyGuy
Recommend Dealer
Yes
Employees Worked With
Jake Karney, Ashley Meisberger, Tabitha Anderson
Feb 01, 2019 -

McCarthy Chevrolet Lee's Summit responded

We're thrilled to hear it! Thank you for the kind words.

January 30, 2019

Great Dillon Hoffmann great service advisor. He was very fast and did not waste any time getting my car done. I will go back to him every time. More

by Hoffmanntriston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Hoffmann
Jan 31, 2019 -

McCarthy Chevrolet Lee's Summit responded

Thanks for the great review! We appreciate you.

January 22, 2019

Terrible sales manager I would like to start by saying that the salesman I worked with, Mike L. was great to work with and very accommodating. However, the problem occurred More

by Test
Recommend Dealer
No
Employees Worked With
Mike Lesher
December 27, 2018

Second chance Our first experience with this dealership was not a good one. we gave them a second chance and we question if the work was done the right way again. More

by Dran84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jan 04, 2019 -

McCarthy Chevrolet Lee's Summit responded

Hello, we are disappointed to hear about your recent experience at our dealership and apologize as this is not the level of customer service we promote at McCarthy. We take our customer satisfaction very seriously, and would like to understand any concerns you may have. Please contact our Service Manager, Scott Bailey as he wants to address and resolve these concerns. He may be reached via email at, sbailey@kccars.com or via phone at 816-356-6610. Thank you for your patience.

December 03, 2018

Treats loyal customer's poorly I take all five of my GM vehicles here for service for years and they refused to give me a part number over some new stupid non customer friendly poli More

by Geo-man123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Scholtz, Jake Karney, Mike St. John, Mike Turcotte, Chris Lee
Dec 04, 2018 -

McCarthy Chevrolet Lee's Summit responded

Hello, we're sorry for any inconvenience you may have faced, however, it is our McCarthy policy not to provide parts numbers to customers. Should you wish to discuss anything further, please feel free to reach out to me directly via email at kkramer@mccarthyautogroup.com. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group

Dec 04, 2018 -

Geo-man123 responded

The point being is liability exist as part of doing business with anyone on anything and the idea that refusing to do something that is not only common in the automotive industry but all industries that sell serviceable products is quite frankly dumb and I will not tolerate it. I need a dealership that will be my one stop shop for everything and if you think it's ok to play games and make me get part numbers from Molle Chevrolet then that is where I will start going. I have spent many years using your dealership for pretty much any of my service needs on all my vehicles and if this is how you treat people that have been as loyal as I have been then forget it. When I get back in town I will pick up my GM vehicle at your dealership and I won't be back. I will edit all my reviews online from five stars to one at your dealers request. I think if you are going to let liability scare you out of doing your job then maybe just not selling or servicing vehicles will eliminate complete liability and should be done. Thanks for not caring and goodbye.

December 03, 2018

Dylan is great! Just starting to look for a different vehicle. Dylan was very informative and great to work with! When I'm ready to buy, I will return here. More

by carey1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Ogron
Dec 04, 2018 -

McCarthy Chevrolet Lee's Summit responded

Hello, thank you for the wonderful review and kind words about Dylan. We appreciate your visit and look forward to seeing you back again soon!

November 30, 2018

Great Experience I had a amazing experience with Dylan. He made purchasing a car a happy experience. I love McCarty and will be back. Come in and talk to Dylan More

by sands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Ogron
Dec 03, 2018 -

McCarthy Chevrolet Lee's Summit responded

That's what we love to hear! Thank you for taking the time to share your experience. We're happy to hear that Dylan was able to work a deal with you. We hope to do business with you again in the future.

November 30, 2018

Excellent service Dylan was so helpful and sweet. he made the car shopping experience enjoyable! I will most certainly refer my friends and family! this was definitely More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Ogron
Dec 03, 2018 -

McCarthy Chevrolet Lee's Summit responded

Thanks for the great review! We're so thrilled to hear that Dylan provided you with such excellent service. Please let us know if you need anything.

November 30, 2018

Dylan is amazing I had wonderful experience with Dylan he's very friendly and professional and I would recommend this dealership and Dylan to anyone looking for a car. More

by Athena5413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Ogron
Dec 03, 2018 -

McCarthy Chevrolet Lee's Summit responded

We're so pleased to hear it! Thanks for taking the time to share your experience. We hope to do business with you again in the future.

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