
McCarthy Chevrolet Lee's Summit
Lee Summit, MO
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Brandon and the team at McCarthy Chevrolet Auto Group were awesome. They worked within my parameters of budget and features to get me in my vehicle. I would definitely recommend them if you are in the were awesome. They worked within my parameters of budget and features to get me in my vehicle. I would definitely recommend them if you are in the market for a car. More
Sales guy answered my questions and found a few different models I was interested in looking at. Purchasing process was pretty up front with what was needed from me to make it as quick and easy as possible. models I was interested in looking at. Purchasing process was pretty up front with what was needed from me to make it as quick and easy as possible. Would definitely recommend if you are looking for a new car. More
If you were looking for the worst dealership to get your car repaired at mccarthy Chevy in lees summit is the place to go! My fiancé took his car there in January to get repairs due to him hitting a deer It car repaired at mccarthy Chevy in lees summit is the place to go! My fiancé took his car there in January to get repairs due to him hitting a deer It took them until March to finish all repairs and the day we are scheduled to go pick up our car. We got a phone call saying one of their employees has wrecked our vehicle taking it to the gas station they told me he was taking it to get detailed when the accident happened but the police report says otherwise he ended up getting a ticket for reckless driving and ended up putting $9000 in damages to the vehicle. We were nice and understanding at first because they promised they were going to return our car to the way it was prior. Then in June, they finally called us because they had finished the repairs on our car when we go to pick it up we realize they never fully fixed the front bumper They just did a xxxxty paint job on it. They also returned it with no working AC, even though when we contacted the insurance company, they said they sent them three supplement checks due to the AC not working so why would they keep asking for more money from the insurance company when they still returned it with no working AC is beyond me! I will never allow any of my friends or family to go to this dealership for anything and I will be telling everyone I can how they don't give a **** about their customers and they clearly don't have good, judge in character on the employees they hire More
Have them do some warranty work on the rear end of my 2500 HD Duramax. They replaced the housing using all of the existing internals. Had a 2-year warranty 2500 mi. After 500 miles on the truck I started 2500 HD Duramax. They replaced the housing using all of the existing internals. Had a 2-year warranty 2500 mi. After 500 miles on the truck I started taking it back in for weird noise from the rear end. Every time they looked at it they said there's nothing wrong with it. Warranty ran out mileage ran out I put $2,600 mi on the rear end they rebuilt when I had to rebuild it again. Worthless customer service talk to the service manager he just said well so sorry so sad. Okay that was a year and a half ago today I took my work van in to get an alignment which cost me $115 of them doing nothing. Reason for not doing the alignment they could not get the bolts loose. Pathetic I didn't realize I was going to have to pre loosen every bolt they were going to have to touch before I took it into the dealership for them to do an alignment. I am done totally forever I will never go to another McCarthy Auto group ever again no matter what brand. If I ran my business that way I'd be in the poor house. There is no customer service there is no standing behind what you do anymore All there is is take what you can when you can get it. More
Will never purchase a vehicle again from your dealership or buy another GM product. Purchase a 2022 Chevy. Long story about a concealed dent that was not revealed, Manager Adam promised to send a 500 doll or buy another GM product. Purchase a 2022 Chevy. Long story about a concealed dent that was not revealed, Manager Adam promised to send a 500 dollar check to have the dent repaired somewhere else over a week ago, never got it. Seventy thousand dollar high country they refused to stand behind. More