McCarthy Chevrolet Lee's Summit

Mike and Zack are two of the good guys from choosing a car to signing the papers, to taking me to turn my car in. Thank you car to signing the papers, to taking me to turn my car in. Thank you More

I have come to this dealership for my last 2 cars. The service here is awesome!! My service technician, Courtney is wonderful and very helpful!! service here is awesome!! My service technician, Courtney is wonderful and very helpful!! More

Always get great service without trying to sell up. They tell me why to do a certain service not that I MUST do it. Never feel pressured. tell me why to do a certain service not that I MUST do it. Never feel pressured. More

Did my recall work quickly. Best service ever. Prior to appointment insured they had the needed parts on hand incase they were needed. Very curtios appointment insured they had the needed parts on hand incase they were needed. Very curtios More

Great service. Easy to talk to , most of all great communication. I will be going back to this dealership. Also most of all the coffee was pretty good. communication. I will be going back to this dealership. Also most of all the coffee was pretty good. More

Very happy with the service I recieved by this dealership. It was the most pleasant new car buying experience I've ever had. Friendly staff. dealership. It was the most pleasant new car buying experience I've ever had. Friendly staff. More

1 month I brought my 2010 terrain there to have a transmission replaced. They replace the transmission when I got home it was leaking oil I brought it back ti I brought my 2010 terrain there to have a transmission replaced. They replace the transmission when I got home it was leaking oil I brought it back till three or four days got it back it leaked oil again brought it back he said it was fixed took it home and leaked oil after the fourth time they finally decide to really look at it and they found a seal was bad. It took a month to get this done that is not good or acceptable More

Great experience Brad was great it was a awesome experience would highly recommend to anyone who wants a great deal on a great vehicle thank you for all of your help Brad was great it was a awesome experience would highly recommend to anyone who wants a great deal on a great vehicle thank you for all of your help More

Lots of promises with no follow-up I recently purchased a vehicle from Brad at McCarthy and thought I had a great experience..until it got down to the details. First and foremost when I I recently purchased a vehicle from Brad at McCarthy and thought I had a great experience..until it got down to the details. First and foremost when I finished purchasing my vehicle and was given the keys the vehicle was completely out of gas. This was the first clue that my experience was not as pleasant as I thought and more importantly my salesman was not performing his job. I purchased a slightly used 2019 vehicle - there were a couple small areas needing cosmetic repairs and we agreed those repairs would be made as part of my purchase. I was promised by Brad that he would “be in touch” and we would get something scheduled ASAP. Fast forward a month and many ignored phone calls and voicemails later, I finally reached out to the sales manager. After getting management involved the repair was scheduled within a couple days and looked great. Overall, would not recommend - the issue I had might be specific to the salesman I worked with, however the whole experience put a bad taste in my mouth. There’s plenty of dealerships, take your business elsewhere. More

Bad experience My salesman left me sitting for 2 hours before he decided to get me a car to use till mine came in. I was told my car was 2 and half hours away be in My salesman left me sitting for 2 hours before he decided to get me a car to use till mine came in. I was told my car was 2 and half hours away be in tonight I emailed my salesman and left a voice message No reply back, so I had him paged and he says I half to get off this line and hangs up after telling me the car now is farther away and I will need to resign papers actually it was in the same town as the first one. After 2 days of waiting I finally get a car very disappointing More