McCarthy Auto World

Staff were great. Willing to provide a great truck buying experience. Very helpful. Great communication open and upfront with everything Willing to provide a great truck buying experience. Very helpful. Great communication open and upfront with everything More

Everyone was very easy to work with. I did not feel pressured to buy. The dealership was clean. Everyone was very organized. Marty Thompson was my Facebook contact person and he had the I did not feel pressured to buy. The dealership was clean. Everyone was very organized. Marty Thompson was my Facebook contact person and he had the car I was interested in ready for me to view and test drive. He was very knowledgeable in the cars features and did a good job showing me and explaining things to me. It helped me make my decision to buy. A negative was how long the entire process took. Perhaps potential trade ins could be inspected while you are test driving or doing other paperwork. Also, IMO the salespeople should not have to use their own money to buy customer a can of soda. More

Welcoming atmosphere. Treated well. Quick response. Not too much pressure to buy. Friendly. Will come back Treated well. Quick response. Not too much pressure to buy. Friendly. Will come back More

Long ordeal to buy vehicle Went in at 8 am received vehicle at about 3 pm becausethe onstar did not work. Also My trade in was valued way lower then anticipated. But the dealership did give me an addit vehicle at about 3 pm becausethe onstar did not work. Also My trade in was valued way lower then anticipated. But the dealership did give me an additional 500 dollars after i asked. Otherwise my salesman Marty was a good guy and the buying process was pleasant. More

Marty was helpful in helping me find the right vehicle. He showed that he was knowledgeable about my new Buick He showed that he was knowledgeable about my new Buick More

Great customer service when having my car’s oil changed. The appointment was completed in a timely mannner The appointment was completed in a timely mannner More

Bought vehicle less then 2 weeks ago and there is a leak. Doesn’t even offer to come and get it like other dealers I have dealt with. Doesn’t even offer to come and get it like other dealers I have dealt with. More

(GM) Bob S and (new car sales manager) Jon were amazing! ! The entire process was easy. ! The entire process was easy. More

Did not enjoy working with the person that did our pass though sale and paperwork very much. We had questions and Josh was very much in a hurry to get the paperwork done and seemed very defensive or frust though sale and paperwork very much. We had questions and Josh was very much in a hurry to get the paperwork done and seemed very defensive or frustrated and not very kind because we were working with a private seller who wanted to go through the dealer for all of the paperwork in order to get a tax rebate or trade in on his own new truck he was purchasing from McCarthy's lot. (Not our choice). There was an additional 200 dollar fee that we had a question about on our paperwork, but the private seller did end of paying that-which was appreciated. When I was leaving, one of the older gentleman working at McCarthy's in a blue shirt, was rude to me and said that I should have "at least split that cost with the private seller," which I did not appreciate, and it was none of his buisness to say the least. The whole thing made me feel uneasy and I wouldn't want to go back. More