Mazda of Wooster

If I could give a zero I would. After two days of conversation, test driving, appraisal of my trade the dealer ship raised the price of the vehicle by almost $10000. They did not te After two days of conversation, test driving, appraisal of my trade the dealer ship raised the price of the vehicle by almost $10000. They did not tell me before running my credit report. The only reason I found out about the price increase was because the numbers did not make sense to me when presented with the offer. It was only after my questioning that they revealed the new price stating that used car prices went up since we talked the DAY BEFORE! Incredibly sneaky and dishonest. More

Worked with Kennedy Kull, she was polite, knowledgeable, and willing to listen to our wants in a vehicle. Then she provided us with several options without any added pressure to buy a certain model. She is and willing to listen to our wants in a vehicle. Then she provided us with several options without any added pressure to buy a certain model. She is a great salesperson to work with. We are very satisfied with the choice we made with her help. More

Blake Dickens and Rick Preast were great to work with. Knowledgeable and fair. Highly recommended. Knowledgeable and fair. Highly recommended. More

Excellent service with Randy Potter. . he had our deal done in record time. Got me exactly what I wanted and all the terms were what I requested. . he had our deal done in record time. Got me exactly what I wanted and all the terms were what I requested. More

Had the most excellent salesman Randy Potter, he made buying my new Mazda so simple. I love my new CX-30. buying my new Mazda so simple. I love my new CX-30. More

I was lied to about my check engine light issue I had when telling the salesman about it for a prospective trade in when telling the salesman about it for a prospective trade in More

Went in to buy a car that was said to be safetied and within an hour of leaving the car started to aggressively shake and I had to bring it back where they said they fixed it but then the same thing happ within an hour of leaving the car started to aggressively shake and I had to bring it back where they said they fixed it but then the same thing happened again. Wasted 4 hours trying to buy 45k car that didn’t even work. More

Went in only to test drive. They had the car ready and waiting for me, Met with Ken Roberson. Very friendly very knowledgeable he handed me the keys and told me to take as long They had the car ready and waiting for me, Met with Ken Roberson. Very friendly very knowledgeable he handed me the keys and told me to take as long as I wanted. I came back after about 20 mins. We sat down and started going over numbers. Made me a fair offer for my trade-in. Then after some finagling He got the numbers where I felt like they needed to be. I was not thinking about buying that day but I couldn't pass it up. Ken Roberson was fantastic, at no time did I feel pressured. I would highly recommend Mazda of Wooster when looking to purchase a vehicle. Rick Kimmell More

The deal was to transfer tonneau cover to my new vehicle, which they just removed and couldn't install. Also, I let them know a rate of financing that I could get locally. They gave me a higher rate and sent which they just removed and couldn't install. Also, I let them know a rate of financing that I could get locally. They gave me a higher rate and sent me on my way. Poor time management on their behalf doesn't justify the lack of installation of my tonneau cover. More

A car i came to look at was being worked on when i arrived. and when i finally got to look at it they had upped the price by 500 because they said they did some work to the brakes. i ended up buying a arrived. and when i finally got to look at it they had upped the price by 500 because they said they did some work to the brakes. i ended up buying another car. the car i did get was good so that was a positive part of the experience. More