Mazda of Wooster
Wooster, OH
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119 Reviews of Mazda of Wooster
Above and beyond I had been involved in an auto accident a week prior to my purchase of my Mazda 3. On the day of test driving the Mazda 3, I had a Murphy's Law moment I had been involved in an auto accident a week prior to my purchase of my Mazda 3. On the day of test driving the Mazda 3, I had a Murphy's Law moment as I came back to the dealership and noticed that my one tire had went flat on my rental car that I was driving to get me by. Instead of paying for a tow back to Canton and having to pay maintenance bills to repair the tire, Mazda offered to fix the tire for free. During my car buying process, Mr. Putt was incredibly friendly and applied no pressure to buy which was a characteristic that turned me off from other dealerships. I was also introduced to the service team after the purchase of my Mazda 3. This team has gone above and beyond in my car buying experience. Thank you, Mazda of Wooster and Darren Putt. More
New car purchase I was very pleased with the purchase of a new Miata the staff was friendly and helpful and made the experience enjoyable. I would recommend them to my I was very pleased with the purchase of a new Miata the staff was friendly and helpful and made the experience enjoyable. I would recommend them to my friends. More
Very attuned to your needs and wants. Dave was very friendly and personable. Did not feel pressured in any way. Felt like Dave and all others we dealt with cared about our needs. Dave was very friendly and personable. Did not feel pressured in any way. Felt like Dave and all others we dealt with cared about our needs. More
Service Dept. I have always had good service but Melanie in the service department went out of her way to help me yesterday. She is always pleasant and easy to talk I have always had good service but Melanie in the service department went out of her way to help me yesterday. She is always pleasant and easy to talk to. Definitely one of the reasons I will continue to go back. More
Excellent Service and Store These guys deserve 5 stars. I have bought twice already with these guys both times good used cars off their lot and they reasoned with me to meet my n These guys deserve 5 stars. I have bought twice already with these guys both times good used cars off their lot and they reasoned with me to meet my needs. I was impressed with the dealership as soon as I walked in they have a very appealing store with many accommodations like free coffee, drinks, cookies, popcorn and more and wonderful displays of new vehicles. The salesman greet you right away and if you are out in the lot looking around they will come out to see if you need help or have any questions. When I bought the car they included a 6 month, 6,000 mile warranty which was the best warranty any dealership I talked to offered. They also include many benefits and optional warranties to go with your newly purchased car that are very beneficial and well priced. If you are looking for a new Mazda or just any good used car definitely check out Mazda of Wooster they treated my family and I well not just once but twice and I will definitely go back if I am ever in the market for a new vehicle. More
They Listened We told Darren Putt, the sales rep, what we were looking for and he showed us used cars in our price range, with no pressure or trying to sell what he We told Darren Putt, the sales rep, what we were looking for and he showed us used cars in our price range, with no pressure or trying to sell what he wanted to sell. We test drove two used cars and one of them fit our search criteria very well. We went home, did some research online, and called Darren with an offer. The negotiations were simple and straightforward, and we bought the car. Included in the sale was a warranty, which meant a lot to us. All in all, it was a very pleasant experience. More
super nice and helpful This is our second car (Mazda CX5) in 6 months purchased from Wooster Mazda. First car was totaled - not our fault. We bought our twin (CX5) from th This is our second car (Mazda CX5) in 6 months purchased from Wooster Mazda. First car was totaled - not our fault. We bought our twin (CX5) from this dealer and they went out of their way to accommodate and extend any services they could to help us through this very trying time. From our Salesperson (Tom) clear through Service (Melanie and Dane) and managers in-between - so helpful and friendly and did whatever they could to expedite our delivery and "out the door" service. So very grateful for a wonderful group of people. Thank you Mazda of Wooster. Paul and Barbara Ankrim and Daisy (the labradore) More
Superior Dealership Top To Bottom Everything about this dealer is five star! Sales staff is courteous and very knowledgeable about their products and services. Showroom is pristine! Everything about this dealer is five star! Sales staff is courteous and very knowledgeable about their products and services. Showroom is pristine! Service Department is extremely helpful and polite! We are now a Mazda family and very happy. We have owned Toyotas for over twenty years and still like the brand, but the local dealership is no longer in our good graces. The staff at Mazda of Wooster really gave us good reason to switch and Mazda, in our opinion, is every bit as good as Toyota. More
Amazing service Mazda of wooster went above and beyond to get me in a brand new car im very grateful that i went and would gladly go back again Mazda of wooster went above and beyond to get me in a brand new car im very grateful that i went and would gladly go back again More
Lease Everyone at this dealership is great! Ray and Rick are awesome. Very helpful and accommodating to our needs. They make car buying easy. I highly re Everyone at this dealership is great! Ray and Rick are awesome. Very helpful and accommodating to our needs. They make car buying easy. I highly recommend Mazda of Wooster to anyone looking to buy or lease your next vehicle. More