Mazda of West Ridge
Spencerport, NY
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I purchased a vehicle after having leased for 39 months. Judy was fantastic. She really went above and beyond for me, making sure that I was happy with my vehicle. She really treats customers like family. T Judy was fantastic. She really went above and beyond for me, making sure that I was happy with my vehicle. She really treats customers like family. The finance manager, Shane was very helpful and knowledgeable also. More
Judy was very professional and spent the time teaching me everything I needed to learn in my very first Mazda! Then follow up asking me if I was enjoying my new car!! Mary Ellen Wichman everything I needed to learn in my very first Mazda! Then follow up asking me if I was enjoying my new car!! Mary Ellen Wichman More
Very thorough and straight forward. Great prices. Mazda of West Ridge took good care of me. I turned in a lease with a different car make (Nissan) and they took care of it for me. These guys were prof Mazda of West Ridge took good care of me. I turned in a lease with a different car make (Nissan) and they took care of it for me. These guys were professional and valued my time as they were quick in finalizing a great deal. They handled all of the paper work and detailed every bit of information they could. Awesome dealership and that's saying a lot in this day and age. They aren't there to steal money from you, they want to do great business with the customer so they come back and spread the word on how good they really are. More
Slimy finance manager The salesmen are great. Shane Hackett on the other hand is the most unprofessional finance manager there is; inpatient, uninformed, unprofessional and The salesmen are great. Shane Hackett on the other hand is the most unprofessional finance manager there is; inpatient, uninformed, unprofessional and manipulates documentation so he can pick the bank you get a loan through. Sounds like there is a bit of kick back going on there. He does not care when he gets information wrong on your application even when it makes a 2 6% difference in the APR% you can get. More
Excellent Experience Over the past couple of months, I had the experience of working with all the Mazda dealers in NY, PA, and OH to get the best possible price on the exa Over the past couple of months, I had the experience of working with all the Mazda dealers in NY, PA, and OH to get the best possible price on the exact model and options I wanted in a 2016 CX-5. Turns out the best dealer to work with was here in my own back yard. Many sales people from other dealers tried working me over in the typical way, and some flat out lied to me. Judy at Mazda of West Ridge recognized this right away and was able to pleasantly get straight to the point without the smoke screens. The entire team was extremely pleasant to work with, from the receptionist to the managers. I can be a stubborn customer, but this team never lost their cool, kindness, or professionalism. They truly earned the sale. More