Mazda of Wesley Chapel

It was a pleasure working with Charlie again. He was an honest and caring individual. I have all the confidence in the world that if I have a problem, question or issue I can contact Charlie and He was an honest and caring individual. I have all the confidence in the world that if I have a problem, question or issue I can contact Charlie and he will address my concerns. More

Thank you for providing premier service! You were the first face to greet me when I walked in offering to assist and the one who helped me finalize my purchase. Thank you for your warm and You were the first face to greet me when I walked in offering to assist and the one who helped me finalize my purchase. Thank you for your warm and welcoming personality and service. More

Great experience, reallly loved working with agent Charlie Epting, made it a really fun experience. Charlie Epting, made it a really fun experience. More

Charlie and everyone we talked with at Mazda of Wesley Chapel were wonderful! Charlie made the entire car buying process easy! He was so welcoming, knowledgeable and made sure I was comfortable with every Chapel were wonderful! Charlie made the entire car buying process easy! He was so welcoming, knowledgeable and made sure I was comfortable with every aspect of the CX-5 I was purchasing. The next time we're in the market for a new vehicle, Charlie will be our go-to! I highly recommend him and Mazda of Wesley Chapel! More

We had absolutely a amazing experience purchasing my daughters first car. Charlie was very helpful and thorough on explaining everything about the vehicle we purchased from them. Great experience, than daughters first car. Charlie was very helpful and thorough on explaining everything about the vehicle we purchased from them. Great experience, thank you Charlie More

Thank you for helping me buy my first car! The gentlemen who showed the car were great and not pushy :) The gentlemen who showed the car were great and not pushy :) More

Charlie was very helpful and knowledgeable about the vehicle. He made the car buying process easy. vehicle. He made the car buying process easy. More

I had a wonderful experience buying my first car at the Wesley Chapel Mazda dealership. Ron, Damon, Charlie and Bradley all made the process easy and exciting for me. They all were extremely helpful and an Wesley Chapel Mazda dealership. Ron, Damon, Charlie and Bradley all made the process easy and exciting for me. They all were extremely helpful and answered all of my questions, plus more. 10/10. More

This is my 5th Mazda and 4th purchase with Mazda of Wesley Chapel! Charlie was great and showed me all the new things in the car and how to make my new ride more enjoyable! He was easy to work with, fa Wesley Chapel! Charlie was great and showed me all the new things in the car and how to make my new ride more enjoyable! He was easy to work with, fast to get the deal done and get me into the new car without wasting hours at the dealership! I highly recommend! More

I would not even give 1 star. Dishonest and unethical. I had been talking to Jayyson for months about buying a Mazda CX-5 and my car buying experience. He was off the day I went Dishonest and unethical. I had been talking to Jayyson for months about buying a Mazda CX-5 and my car buying experience. He was off the day I went to purchase so he advised me to ask for Q. I told Q when we sat down my expectation and I didn't want to haggle and be there for hours asking me for extended warranty, etc. He assured me that is why we are having this talk now so when I go to finance, he knows my expectation. Q offered to show us the VIP package cost which included treatment of seats, tire nitrogen & something with hand rales. It was $2500 & I told him to take it off. We get into the finance room with Brad & everything we told Q we didn’t want to happen, happened!! Offered extended warranty and pushed options over and over for an extra "buck" or $5 day. When asked the final amount financed, the $2500 was added back in! Totally unethical!! Brad started to say the car already had the VIP added, so I’d have to buy it or order another car without it! Total lies!!!!! You don’t ask if you want the VIP for $2500, then say the car has it & add it to the loan! Oh and ignore that stupid fake Styrofoam cup with fake coffee spilling out of it behind each finance manages monitor. Brad said let me go to my manager & he is going to meet me halfway!! Halfway on something I didn’t ask for! I was told not to go to this dealership which owns most of them in Wesley Chapel, now I know why! One last final note, Q told me he would show me the entire call before I pull out of the lot. He didn't! He never offered water or anything. I hope Lithia motors can find better management. What a disgrace to Wesley Chapel. I'm said to think how many other people are getting scammed. More